Gifford House

This is a lovely hotel, well situated and very clean and well maintained. I was expecting a cosy room and was not disappointed. The room I had had a flight of stairs from the entrance door to the bedroom which were a bit steep and could be a struggle for some, so if that was a problem I’d ask about it when booking. The automated check in was very smooth. Parking is relatively easy in the street at weekends but more limited at other times.

This was my first time checking in to this kind of independent hotel service, so I was nervous about how it would play out. The instructions were very clear and concise, and everything went smoothly and stress-free. Great experience!

Room was good, and I appreciated the small touches. However, the self check-in was a horrible experience. I was unable to check in because my room hadn’t been marked as ready in the system, and I couldn’t contact anyone on WhatsApp or Expedia. I could only resolve the issue and check in after forty minutes when another guest had the same issue, but could contact the host via a competing provider (rhymes with “looking bot from”).

Quiet location (if using bedroom at the back away from the road.) easily accessible to City Centre by frequent buses from across the road. Clean and comfortable room. Would happily stay again.