Cityside Comfort LOFT Chippendale

The location is perfect, working distance to 4 universities, walking distance to a lot of good restaurants, walking distance to shopping mall and walking distance to central station. The stuff is very friendly. We were allowed to put luggage before check in and eventually check in several hours early.

Property was close to Broadway Shopping Centre. Walking distance to Central station, Darling Harbour and Paddy’s Market. Host was great providing Milk and Honey for our stay. Comfortable for 2 young people.

Property is a walk up apartment. Not suitable for people with large luggages. 3 levels of stairs everyday. Too cramp for 3 people.

Das Apartment hat eine super Lage & Ausstattung, um sich selbst zu verpflegen. Bushaltestelle direkt an der Straße. Man kann aber auch wunderbar ins Zentrum spazieren. Zur Oper sind es ca 45min. Im Shopping Center ggü. gibt es Coles & Aldi. Die Besitzer des Apartments sind jederzeit erreichbar und freundlich. Auf Nachfrage durften wir am letzten Tag auch etwas später auschecken.

This has been the worst accommodation experience we have had across many trips. We stayed for 6 nights and 7 days. As it is currently summer in Sydney, with temperatures reaching 29–35°C, we specifically chose a property with air conditioning when booking, in order to ensure proper rest and a more enjoyable trip. However, on the afternoon of our check-in, we discovered that the room’s air conditioner was completely non-functional. At that time, the indoor temperature had already reached 35°C, and the room was extremely hot and stuffy. We immediately contacted the host and the JD Properties Team. From our check-in at 15:00 until 22:15 that evening, no one came to address the issue. It was only after we clearly stated that we would report the matter to Booking.com that someone was finally sent at 22:45 with a small portable cooling unit. Unfortunately, the device was extremely noisy, making it almost impossible to sleep while it was running. It did not provide the level of comfort that a proper air conditioner should. We had hoped it would help relieve the heat and the fatigue from our 8-hour flight that day, but it ultimately failed to do so. The following morning, we again contacted the JD Properties Team and the host to report the problem. However, it was not until around 21:30 that evening that they delivered only a box fan, which was also noticeably noisy. Throughout our stay, no substantive repair was ever carried out on the non-functioning air conditioner. What is even more concerning is that there were already two weak fans placed in the room when we checked in. Given that the air conditioner was completely inoperative, this arrangement reasonably leads us to suspect that the property management was already aware of the issue but failed to disclose it truthfully. Their handling of the matter appeared perfunctory and even misleading.