White & Black - near Wawel Castle

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Ubicación y comodidad

Faltó tostadora

The location was very central and the apartment was big enough, we also has a washing machine and a dishwasher although we did not use them. Kitchen was equiped though a toaster was missing. overall it was a good choice.

The beds are small, my husband and I managed to sleep in the bed, but my sons who are 20 and 23 years old did not manage. So one of them had to sleep on the sofa bed in the kitchen area. The tv was not working. I sent a message to the host but he did not reply. No toaster. We had hot weather and having at least a fan would have helped since we had to close the windows because of the bar underneath out bedroom window. Windows eliminate the sound and you can sleep perfectly. I am not complaining about the sound but about not having a fan.

A fantastic location. Just a few minutes' walk to the city center, with public transport stops nearby.

However, we noticed several downsides during our four-night stay as a group of five. Upon arrival, we noticed an unpleasant odor coming from the bathroom; the smell persisted throughout all four days. There were only three rolls of toilet paper for five people—clearly insufficient—and the hand soap dispenser hadn't been refilled; there was no hair dryer, and only four towels were provided. It was impossible to regulate the shower temperature; it constantly fluctuated between scalding hot and ice-cold. The same issue affected the bathroom and kitchen sinks. There was no fresh dish sponge in the kitchen, and many of the dishes hadn't been washed properly. The sofa in the kitchen area had crumbs on it, and there was a hole in the bedsheet. We found leftover poured out potato chips in a kitchen cupboard. The bed linens did not feel fresh or clean. There were also chairs with broken backrests that were unstable. The Wi-Fi unit was rechargeable, but we couldn't find the charging cable, so Wi-Fi was unavailable, and the TV had no channels.