Sweet Coccagna by Wonderful Italy

I liked the location as one can walk to every good restaurant, shop or touristic location as well as the train station and the local transportation (taxi) hub of the ferrari plaza. I parked my car at a garage near the ferrari plaza that was manned all the time and felt safe for continuous parking of three days, even if it was expensive, 25 EUR per day. The apartment does not have a car access and one must cary luggages for about 500-700m on a way with few stairs and small up-hill. I used the motorbike parking area for unloading and my wife and son carried the luggages while I went to the parking garage for long term parking.

There is no AC and it was very very very hot, while we were there! Management must install one as soon as possible. There were two large fans that helped during the night but we had to keep the windows open and the crowded street noise was very much in our rooms.

Apartman splnil očakávania, chceli sme byť v centre a to absolútne sedí. Strmé schody sú dosť problém pre starších ale o tom sme vedeli. Kuchyňa plne vybavená, super, tak isto aj obývačka a spálňa. Kúpeľňa dojem trocha pokazila, miniatúrna sprcha, kde máte problém sa otočiť, nieto si umyť nohy. Plytké WC ako v materskej škole, doska 30 cm nad podlahou. Nehovoriac o prietokom ohrievači na teplú vodu, ktorý je na opačnom konci bytu a kým voda s minimálnym tlakom doputuje do sprchy, tak kotol prestal fungovať. Škoda si kaziť dobrý dojem z pekného apartmánu takýmito drobnosťami. Však na tom nič neušetria. :) Celkovo hodnotím napriek nedostatkom ako dobrý východiskový bod na spoznávanie Janova priamo vo víre centra. Klíma zato chýba.

Komunikácia s Wonderful Italy absolútne katastrofálna. Nedokážu pochopiť, že nie každý hovorí plynule anglicky alebo taliansky, písomne cez mail to však s pomocou prekladača nie je problém. Na e-maily ale nereagujú. Po príchode pani, ktorá nám dala kľúče, nechala leták s QR kódom, v ktorom malo byť uložené všetko. Po načítaní kódu však neprestajne prichádzala správa, že nie sme v systéme registrovaní. Navyše prestal fungovať kotol, tak sme boli celú noc aj dopoludnie bez wifi a teplej vody. Poslali sme s manželkou aspoň 20 e-mailov na W.Italy, nikto nereagoval, neodpísal. Prečo je problém nechať lístok s heslom wifi na stole??? Náprava prišla až po telefonáte na booking (kde rozumeli nášmu jazyku), za čo im ďakujeme, bolo to veľmi profesionálne a promptné. Bol k tomu potrebný telefonát z Janova s českou operátorkou booking v Londýne, ktorá cez Rím (predpokladám) zariadila našu teplú vodu:)) Chápem, že vo W.Italy nemôžu hovoriť všetkými jazykmi, ale prečo nekomunikujú písomne, však je to také jednoduché a účinné. W.I. palec dole, takto sa ku klientom nesprávame.

The apartment was wonderful, right in the center. It's modernly renovated with a local flair. It has everything you need, including toiletries in the shower, tea, and coffee. A very nice girl greeted us and checked us in. The center and shops are all a 5-minute walk away. It's right next to Columbus House.

This wasn't a problem for us, and it's common in all older buildings in Genoa. The apartment is on the second floor and has no elevator. It's impossible to drive into the city center, but there's parking just 5 minutes away.

Abitazione in palazzina tipica dei vicoli genovesi, accogliente e luminosa in pieno centro storico affacciata su una piazzetta meravigliosa con un ulivo al centro. Pulizia ottima e arredamento moderno con tutti i comfort. Parcheggio solo a pagamento ma molto vicino all abitazione (segnalo tuttavia parcheggi liberi zona stadio a soli 15 minuti a piedi dal centro o 3 minuti con mezzi pubblici). Localini tipici bellissimi sotto l'abitazione. Esperienza ottima e personale gentilissimo.