Vincent House London Residence

Convenient location for places in London that one wanted to visit.

Staff in restaurant could do an introduction to the facility when one is a first time visitor.

We like that you are only 3 minutes walk from the Notting Hill Gate central line tube station, which is only 2 stops on on the central line from Westfield Shopping centre (fantastic parking facilities, you can stay all weekend and the tube is next to the shopping centre) it all works quite easy when visiting London & carrying your suitcases. The breakfast is plentiful and good, there is a lovely lounge area and garden where you can help yourself to coffee. The staff are friendly, and it’s good value for London. We were upgraded to a bigger room which was a nice treat! We’ve stayed before and will stay again. Thank you!

Very friendly, welcoming service, with lovely ambience and comfortable facilities. Excellent location with garden.

Location location location. Staff were friendly and tried to clean room each day but they need to redecorate the rooms which are furnished with college dorm room furniture. Not acceptable

See above. Also after I made my booking I received an email advising on one of the days of our stay they were going to turn off the water from 8am to 6pm. That is basically the whole day. I didn’t want to have to find another hotel at the last minute so we were quite frustrated with this turn of events. Furthermore they didn’t offer any kind of discount for the loss of water service. Thus they do not operate like a hotel and to be honest we didn’t know from the listing on Booking.com that we were booking accommodation that was not really a hotel. For a residence it is probably pretty typical in its condition and amenities. But it is not a hotel and it should NOT BE LISTED with hotel comparables on the Booking.com website. Extremely misleading. Further the price is based in large part on location which is excellent but that doesn’t make the property into a hotel or justify them charging hotel like prices.