A couples retreat that sleeps 3 guests in 2 bedrooms

Great location and were met promptly, keys handed over with no issues. We visited this apartment several years ago and although clean, furniture and fittings are mostly as they were and require updating. The flood level when we visited was above dangerous but we received no information from Stays York either before or during our stay.

Lovely property overlooking the river. Didn't cook as the smoke alarm was so sensitive, making toast was a mission! Would love to rebook and stay longer next time but very overpriced. Great location - everything was walking distance

This is a lovely flat and the views look exactly as pictured. Very relaxing watching the boats on the river. A bit of noise on the weekends but just a bit and not too late. Everything in the flat operated properly (which unfortunately you can never count on with these types of holiday rentals), It was nice to have a few toys in the flat also. That being said, there were a few areas that could be improved. First, the flat looks clean at first sight, but when you look under the sofa, in the corners, or around the windows, not so much. Second, the main bed could do with replacement. It was soft and lumpy to me. The pillows also need replacing. They are flat and sad. Third, the master bedroom needs blackout curtains. Come on, this is the north of England and it starts to get light at 4:00 am. Fourth, communication with Stays York was difficult. They apparently don’t check their email very often. Emails go unanswered or answered very tardily. It is unclear who you are supposed to email because there was more than one person communicating with me. They apparently don’t share their emails with each other. I lived in fear I would lose the one set of keys they allowed (another complaint BTW) because I didn’t know how long it would take to reach them (I didn’t lose them thankfully). I should clarify that I stayed here over two weeks. If it had only been a weekend none of this would have mattered as much. I would still recommend the property.

We loved York and were extremely pleased with our stay here. We were met by an extremely nice property manager who provided us the keys and showed us all the particulars of the flat. The view was just wonderful and we enjoyed sitting out on the porches, watching the boats and people go by, listening to the chimes of the nearby churches and minster. We could not have asked for a better location to explore York and our only suggestions would be to add some more ice cube trays and a second flat sheet to each bed for your American cousins. We like lots of ice with our drinks and to sleep with just a sheet covering us when it is warm, like it was that week. Another note for future guests would be to have the water temperature regulator checked out in the bath tub. My sister complained of cool showers. Our master shower was fine though. Thanks for such a great place!