Terrace on the lake,private garage

The property was spacious, clean, and had an amazing view of the lake! The host was very prompt with communicating with us during our stay. It was truly relaxing. I would recommend this stay for sure!

The unit has a fantastic outdoor terrace and a wall full of windows to fully enjoy the breathtaking views. The location is great as it is within walking distance to shops, grocery stores, bars and restaurants. The apartment is very well appointed and had all the necessary amenities. Beds are very comfortable, showers have excellent water pressure and the garage, which is included, is truly wonderful to have. The apartment is surprisingly spacious both in the size of bedrooms and common areas. We highly recommend this unit and look forward to returning!

It was a perfect location for 3 couples to explore Lugano. It is walking distance to the CityCentre and the lake. I had read some reviews that stated there were a few items that needed attention (these were over a year ago) Surprisingly, some of those same items had not been fixed. One of the showers doesn't drain properly and you are forced to have a very quick rinse before the water begins to seep all over the floor. The dryer door didn't close properly and therefore we were left with a bunch of wet clothes to pack back into our suitcases. There were quite a few burnt out light bulbs/ missing light bulbs and we still couldn't find the switch for the outside patio light. There was no hand soap and no dish soap for washing dishes. I contacted to owners a few times; and although they replied, their response time was a bit slow (there was actually never a response from one of the numbers provided) and by the time they could come and fix the items, we were leaving. Hopefully these will be taken care of for the next visitors.

The pluses for this apartment is the view, the beds, air conditioning and the garage. The property has a great view but is not lakeside so a bit misleading. I always read reviews before booking, and had noticed comments about lightbulbs, shower, etc. As these comments were made as far back as 2 years ago and the management always responded with promises to fix the issues, I decided to go ahead. I am sorry to say that the issues still remain. The biggest problem was the shower in the smaller bathroom. The drain needs attention as water overflows the shower area and goes everywhere. The shower itself is overdue for a deep cleaning. Soap scum has built up around the edges of the shower floor and on the tile walls. It is slimy, brown and disgusting. The hand held shower is STILL broken and you get a good drenching when turning the shower on. The washer and dryer have seen better days. The units are old and dirty, The heating element on the dryer is not functioning, so the clothing never gets dry. Do not take any food outside on the patio. We were dodging wasps and had to run back inside with the food, The furnishings are old and tired. One of the highchairs was broken. Someone had tried to fix it with tape but it was not holding. Watch the floors, they are very slippery if wearing socks or your feet are wet from a shower. While having the garage was a bonus, we found that our rental car was a little too large. The door would not close without hitting the car so we had to leave it open. While this property has potential, it is clear that the management needs to attend to these small but annoying issues, They need to send a clear check in instructions prior to guests arriving, provide instructions on how to use appliances, operate manual shades, etc. Finally change the address listing to 5A rather than 5 to limit confusion. The list goes on. At this time I cannot recommend this apartment. It is not a good value for the money.