Mountain View Condos - Unit 5105

Location was great being close to town but far enough away to fill like you were not in the middle of everything. Overall room size and layout was great. Facilities were great with onsite pool and play area.

There were some issues with cleanliness. Everything was okay until we pulled back the bed spread. Hairs (some pubic), glitter, and dirt were on the sheets. We reached out to the property manager. They were very responsive and assured us the sheets were clean but could not provide a fresh set even after multiple back and forths. They only asked how we would like to proceed with the booking. Really? This was around 10:30PM, and we were ready for bed! Either keep extra linens in the room or come up with a viable solution. I don't care if you say they are clean, there was too much evidence of filth in the bed that we didn't feel comfortable. My wife and I had to sleep on towels the first night, then washed the sheets ourselves the second night. When we removed the sheets from the in-room washer and dryer, a little girl's panties were found bundled up in the load. Where did those come from? The bed? They really need to vet their cleaning staff and ensure this doesn't happen again.