Hotel in Nairobi County
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Elegant Accommodations
Amenities at Hyatt Place Nairobi Westlands
Business facilities
Concierge services
Air conditioning
Pool
Non-smoking
Gym
Heating
Wheelchair accessible
Bar
Balcony/Terrace
Laundry services
Family friendly
Ironing facilities
Smoking allowed
Safe
Childcare services
Toilet with grab rails
Accessible by lift
Key access
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Nairobi County
Available Rooms
Ratings and reviews
100% verified reviews9 / 10Outstanding·Sep 2026
Very clean, modern and good location . It is close to a smalll mall which is right across the street .
None
10 / 10Outstanding·Sep 2026
Staff very welcoming and responsive in all departments
Building and amenities new and very clean
Food and beverages very good
Outdoor terrace
Security oof property excellent
No complaints with staff or property, but was disappointed that community surrounding did not appear to be safe for independent walking/exploring
9 / 10Outstanding·Aug 2026
The property is modern and in à central position in Nairobi opposite à large shopping centre.
The staff are extremely friendly and there is a varied breakfast on offer.
We stayed there twice once for three nights in a junior accessible suite and then for two nights and they upgraded us to a an accessible suite.
Both rooms were amazing.
I would have no hesitation in recommending this hotel.
Both rooms were amazing though they both seemed to have issues with smells coming from the plumbing.
Also limited sun beds around the infinity pool
5 / 10·Sep 2026
Property was clean
When we checkout out we were stopped at the gate while rushing to the airport claiming that there is a pending balance and yet we paid everything before checking in in fact you can’t checkin without paying the full amount i didn’t appreciate the fact that the person who did our check in did not update the payment
$$$$
Top rated by guests
9.3Outstanding
(1,700 Ratings)
"Staff very welcoming and responsive in all departments
Building and amenities new and very clean
Food and beverages very good
Outdoor terrace
Security oof property excellent"
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