Hyatt Place Nairobi Westlands

Restaurant is lovely with a great view. I enjoyed my breakfast and supper at the hotel. I also like that the rooftop bar closes late. I also like the events they hold in the evening.

I would have loved to have my room cleaned a little earlier than the scheduled time. I also notice that the room had not been dusted previously/often. I have allergies so i immediately picked the musky scent.

Loved our stay the room was beyond everything was impeccable

Dinner was not that great at Z restaurant

The clean and spacious rooms

Nothing

Lovely hotel location and such lovely staff. Shout out to Stella in the restaurant such a lovely person made me feel really welcome.

I had a junior suite 909 wifi in the living room was terrible the television did not work so I had no choice but to stay in the bedroom that said that tv was constantly loading and in maintenance mode not sure why, just wish it was easy to access as I was tired and just wanted to relax for the few days I was there. Also fell ill after eating my dinner the night before I checked out so could not eat breakfast the next morning and throughout the day as I didn’t want to have an accident. I felt the hotel could have issued a refund but they did not, In general their food was lovely but this meal caused vomiting and diarrhoea