Villa Bella Valen

It was perfect for the family holiday , 3 generations including a 5 month old baby. It was well positioned, clean, spacious and well resourced. The pool was fabulous and such comfortable sun beds.

The WiFi was rather slow… but that’s being really picky it was an amazing Villa!

The villa overall including outside area was beautiful and as described. There was only 2 of us on our trip however, it was big enough for a large family to comfortably stay. The kitchen had everything you needed and the whole place was clean and nicely laid out. The bathrooms were lovely and had hairdryers. The heated pool and hot tub were perfect considering our weather wasn't the best and there were some lovely restaurants within a 5 minute walk as well as a couple of supermarkets. There was also a Lidl a short taxi ride away closer to the town. The area itself was quiet and relaxing, just what we wanted, and was a 50 min stroll to Playa Blanca town along the seafront promenade which was suitable for pushchairs and wheelchairs etc with bars along the way to stop for coffee or cocktails. There was also a nice little white sandy beach.

We booked the hot tub for our stay and was a little disappointed that it was not heated on our first day. The maintenance man told us he only turned it on at 2pm and it took at least 12 hours to heat up. We were very much looking forward to using it on our first night considering they knew what time we were arriving and had paid 30 euros per day for the privilege so bear in mind that although you pay for it you might not get your money's worth.... Also the towel situation was a bit strange. We had one hand towel, one small bath towel and one pool towel per person for the duration of our stay. As the weather wasn't great, we struggled to dry our towels properly. Even though we asked for more towels, we didn't get them. If you are staying at a 'luxury' property you should expect to have an adequate amount of towels for your stay. If like us you change your towels at home regularly or need towels for your hair (ladies you will know what I mean) then you might want to take your own but shouldn't really expect to.

Lokalizacja Pokoje Udogodnienia

Pewne rzeczy wymagają już wymiany bądź remontu Szczególnie na zewnątrz.

On arrival, the villa was presented in a very clean and well-maintained condition, and we were welcomed with a small alcohol hamper. While this was appreciated, it would have been more beneficial if bottled water had also been provided. Overall, the villa was spotlessly clean and well presented.

We felt uncomfortable during our stay due to concerns that we were being monitored via CCTV, as we received messages regarding aspects of our stay that could only have been observed through surveillance. Additionally, we encountered cockroaches in the dishwasher, and our children became unwell with dermatitis after using the jacuzzi and pool. Unfortunately, the response from the property owner regarding these issues was very poor and lacked appropriate support.