Irene Suite I Cozy 2BRM Bungalow I Sleeps 6 I Close to Principality Stadium I Cardiff Castle I Wales Millennium Centre I WiFi I Parking and Easy Access to Barry Island

Good location clean and tidy

Na

Comfortable beds, convenient quiet location

Damaged dining chairs, some cosmetic damage to interior. Untidy outside area

A modern, good sized two bedroomed bungalow which was clean and nicely decorated. It was well located in a quiet neighbourhood with parking to the rear. On street parking if needed; on a quiet residential road with little passing traffic which felt safe. Both an Asda and Lidl were within 10 mins walk and it took us 6 mins to walk to the train station where we took a train directly into Cardiff central thus eliminating the stress of driving and finding city parking. The beds were comfortable. Two large smart tv's; one in the living area and one in one of the bedrooms had streaming services. Kitchen had all the basics and more besides. There was great communication, pre, during and after stay. It felt very homely and secure and safe. Everything worked and everything was there to make for a pleasant and comfortable stay. A true home from home. Would definitely stay here again

There was nothing that we didn't like. The small step into the one bedroom caught us out a couple of times to start with but once remembered it was there that was not a problem.

• Good location • Spacious

• Lack of communication from staff ! During my stay it took a while to get any sort of response from staff on two methods of contact. I have tried to message them after my stay to give an opportunity to rectify their mistake. Two weeks and it still hasn’t been sorted therefore I will leave it on here. • Ask for a deposit after you make your initial payment but house still has visible wear and tears! Checked in at 7pm and the whole building was cold. Windows left open. Thermostat dial on the wall damaged by previous visitors. Unfortunately we must have been the first visitors to stay when the weather started changing. The radiators was turned off via the boiler system. The number shown on booking confirmation takes ages to get through and isn’t a 24hr working line. We was given code to get into boiler room but still couldn’t figure it out. No temporary heating offered. Had to chase it next morning at 8am. Nobody came out till 2pm. This was already my last day here. Considering you ask for a deposit the least basic thing you can do is provide portable heaters and fans for your guests like most airbnb’s I have stayed at. When I opened the boiler room after a code given by Sanjo.. a hair dryer was found inside.. why is this not provided for your guests anyway? If I had a young child with me I would have vacated the property and ask for a full refund.