Stay Kula Birmingham - New Street Station
Top rated by guests





9.1Outstanding
(1,163 Ratings)
"It was very clean. And near the town centre. Had a small issue which i was contacted and looked after which was really amazing."
Verified guestDon't miss out! Price and availability may change
2 guests · 1 bedroom · 1 bath
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
Stay Kula Birmingham - New Street Station features accommodations within 300 yards of the center of Birmingham, with free Wifi and a kitchen with a dishwasher, an oven, and a microwave.
Free WiFi/internet
Non-smoking
Pets allowed
Heating
WiFi/Internet
Family friendly
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
9.1Outstanding
(1,163 Ratings)
"It was very clean. And near the town centre. Had a small issue which i was contacted and looked after which was really amazing."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
It was very clean. And near the town centre. Had a small issue which i was contacted and looked after which was really amazing.
Nothing.
10.0 / 10.0
The place was well decorated, spacious and I felt richer being there. The bed was very comfortable and the balcony was a great added bonus. The shower was amazing and it was lovely having a high tech set up.
There were no items available to clean up, clothes or products. That would have been better but not the end of the world. My only real concern was the staff at the entrance. There was a security /host person. He never helped with the door , I had my hands full and my girlfriend was also not able to get the door. He just stood there inside . He just said I don't know when asked questions. He couldn't have been less interactive or unhelpful. But with regards to the property I was very happy .
10.0 / 10.0
Absolutely everything luxurious clean had everything you would need very comfortable perfect location and exceptional hosts
There was nothing not to like about this property. It was absolutely amazing.
10.0 / 10.0
My stay at Stay Kula Birmingham was absolutely exceptional from start to finish! The apartment was a solid 10/10 — beautifully presented, spotless, modern, and equipped with everything I needed for a comfortable and relaxing stay. Every detail was thoughtfully considered, and it truly felt like a home away from home.
A special thank you to Sharon for her outstanding customer service. She went above and beyond to ensure everything was perfect, and her communication was prompt, friendly, and incredibly helpful throughout. It’s rare to come across service that genuinely makes such a difference, and Sharon absolutely delivered.
I loved every moment of my stay and will always book here whenever I’m in Birmingham. I highly recommend Stay Kula Birmingham to anyone looking for quality, comfort, and top-tier service. Simply amazing! ⭐⭐⭐⭐
9.0 / 10.0
Very clean and tidy, you could tell the apartments were newly refurbished, so everything was in excellent condition
Modern furnishings with a large TV, comfortable sofa, different lighting options including floor lamps and desk lamp
Well appointed kitchen. Huge fridge freezer, oven plus separate microwave
Bathroom was spacious with a large well lit mirror over sink
A rug on the floor in the lounge would create more of a cosy feel, break up all of the wood strip flooring
You could feel the mattress buttons in the bed so a mattress topper would be advisable
Blind in bedroom isn't blackout, light came through the side at 5am
8.0 / 10.0
Was a great little apartment for my stay, lovely to have a kitchen and cook.
Very clean!
Shame about the noise coming from the what I think was the heating boiler inside the cupboard kept me awake!
And not overly dark, needed earplugs and eye mask next visit.
9.0 / 10.0
Location from station was excellent
Needed coat hooks and more hangers.
9.0 / 10.0
Location, space and cleanliness
Nothing. Would have been nice to be able to get milk but that’s all and not something I didn’t like.
10.0 / 10.0
It was a very secure property, it’s a self- check in but staff are still there for any complications during the day. This is genuinely one of the cleanest apartments I’ve ever been to. There was an iron, ironing board, dishwasher, blow dryer. It was very spacious and location couldn’t be anymore perfect.
literally nothing. There isn’t parking with the apartment but you’ll still find parking around the area, no need to drive everything is local.
10.0 / 10.0
Great location, awesome facilities and apartments for an amazing price! This was our 3rd stay, you wont be disappointed and I've already booked again and can't wait to be back! Check in process was seamless and one of the best systems I've experienced.
Nothing!
10.0 / 10.0
I had such a lovely experience one of the best apartments I’ve been in for a long time, from small details like cleanliness, beautiful furnishings and supplies like tea and coffee. I felt so comfortable and had everything I needed, location was incredible and the check in / out process was super straightforward. The site was extremely secure and felt safe, extra little things like a wine fridge was a touch of luxury! 5/5 for me I have no complaints:)
Nothing!
2.0 / 10.0
The property was light and modern
My partner was bitten by BED BUGS (this was confirmed by her GP after requiring antibiotics because of the bites).
10.0 / 10.0
I am bit of a traveller and when I say this is one of the best places to stay in Birmingham - I mean it. Everything from start to finish was excellent. The booking/key collection process was fantastic - seamless, not trivial and very safe. I stayed in the one bedroom apartment and I was just amazed by the facilities that the apartment had to offer.
Starting from the very stylish lounge area - which included of a very comfortable sofa and throw - perfect when you want to watch TV and lounge around. The kitchen - perfectly equipped and had all the items you could possibly need during the stay. Bonus Points for the coffee machine - perfect for a caffeine fiend like me! Ample space/surfaces for you to work which also includes of a lot of sockets and connection points.
The Bedroom - this was by far one of the comfiest beds that I have slept in, it genuinely felt like the bed was hugging me and left me very well rested and relaxed. Again lots of space storage areas and space for you to walk around.
The bathroom was just lovely - it was a large bathroom which is excellent if you have a lot of toiletries. The shower was great - pressure was just perfect.
Overall, the space was well maintained, clean and very stylish - a home away from home.
Nothing!
8.0 / 10.0
Clean
The towels were abit battered
Hearing took too long to come on
10.0 / 10.0
Lovely property in a great location, and at a great price :)
The bed was very small - I’m 6’2 and was longer than the bed. It was also a small double so it was tough to sleep diagonally - thankfully I was alone!
8.0 / 10.0
clean, amazing space, nice bathroom, it was 10/10
the bed wasn’t too comfortable but apart from that it was good
9.0 / 10.0
Good location, very clean
Check in was last minute as was expected to have a passport or DL to upload. Not everyone travels locally with that…
10.0 / 10.0
Lovely well equipped apartment, really clean and extremely comfortable. Easy checking in/our process. Perfect place for an overnight stay in Birmingham city centre, less than 10mins walk from New Street station, the bullring and 5 mins to the Gas basin canal. Would highly recommend
Nothing
8.0 / 10.0
Nice modern comfortable apartment. Central location - easy to get to from train station and access to Mailbox. Excellent showers. Great having washing/drying facilities.
Inconvenience of having to request items that should've already have been provided.
E.g. Stayed as a family of four but only 1 bowl & 3 glasses/mugs provided. The building manager resolved this promptly but then in the evening we went to have a glass of wine to discover there were no wine glasses (but there is a wine fridge)! It was too late to get them so had to wait the following day which was annoying.
Simple inventory checks inbetween guest stays could've avoided this problem.
The apartment is well equipped in many areas but then missing simple things like bathroom hooks and hangers. There's plenty of rack space but only 4 hangers per room makes no sense. Light bulb on bedside table didn't work, there's wall lights in second bedroom that are awkwardly positioned (too low) so you bump into them.
Didn't know that only one set of coffee pods is provided per stay (more available for a fee) - so if you pay to stay longer then you get the same amount as those that only stay for 1 night?
You have to buy your own tissues as they won't provide them.
10.0 / 10.0
The sound proofing - considering the location near a busy road there was barely any noise from outside. Dog friendly for the extra fee and the decor was lovely - my partner was loading the car with our puppy and struggling with all our things and a staff member (we think property manager) offered to hold him whilst my partner packed up and even gave him a toy to take away
N/A
8.0 / 10.0
Good convenient location, self check in was super easy, codes were easy to use to access building and apartment. The apartment was lovely and clean, really good facilities of 2 bathrooms, one with a bath and shower and one with a shower. Really good kitchen facilities, and wonderfully decorated! Would definitely stay again
No complaints
10.0 / 10.0
The property was very clean, smelt beautiful when walking in. I liked how they left us a blanket in case we got cold too.
Shower was like half working like 3 rows of dots wasn’t doing any water.
9.0 / 10.0
Location was great. Easy to get into property. Lovely modern apartment.
Cleanliness. Didn’t feel like it had been hoovered since previous occupants. Some black hair was in shower, on our towels, and on floor. Also, some staining on door, maybe coffee.
10.0 / 10.0
Everything
Nothing
8.0 / 10.0
Convenient location for access to the rail station.
Staff was very responsive to any questions. Our space clean and full of light.
8.0 / 10.0
There are plenty of excellent cafes and Restaurants nearby. The location right next to the Mailbox is an excellent central location.
Ran out of hot water in the morning after 2 showers.
10.0 / 10.0
Very clean! Cute aesthetics!
5.0 / 10.0
Beautifully decorated. Close to city centre hot spots.
Beer cans lined up outside the entrance. Entrance and corridor smelt like weed. There was a party in an adjacent apartment who woke us all up at 2:30am. Husband and son didn’t fit in the beds as they had wooden footboard, husband had to sleep on the sofa so we didn’t stay the second night and got another hotel. Didn’t feel safe for a family with children.
10.0 / 10.0
Clean, spacious & central location
Could have done with some fans, quite a hot weekend with no AC etc….
10.0 / 10.0
Everything was perfect about our stay
Nothing
9.0 / 10.0
Location for mailbox
Quite noisy at front of street room
9.0 / 10.0
Location and property were excellent. Spotless and secure!
8.0 / 10.0
The communication was excellent, and pre-check in form was great
Some signage saying Kula, or similar would be good when you're trying to find the building in the rain :) Also it was a little smaller than I had expected, but I still really liked it
10.0 / 10.0
The place was so clean and well decorated. The hosts were super helpful and made the whole experience memorable.
5.0 / 10.0
Very clean and a good location
I didn’t like the lack of assistance if you don’t have electronics. Not having a front desk made the stay a lot harder than it had to be. I didn’t get my codes or any info on my room until I prompted at 6pm when it was supposed to be sent over at 2pm. I had paid for early check in which I didn’t get - which I did understand. But the lack of bag storage also made the stay more difficult. Our phones died and we were stranded outside until we begged someone to use their phone to call.
Someone should be working the doorbell 24hrs a day for emergencies.
10.0 / 10.0
The best we’ve stayed in. We were looking forward to returning to the apartment every day. Well equipped extremely thoughtful with little details that can’t go unnoticed like the books paintings on the wall. The biggest bathroom we’ve been to. The apartment had an iron, washing machine and the fan came in handy during the heat. The staff was reachable in case we had questions. The lock codes were straight forward. I’ve already recommended the apartment to my friends. Will definitely consider staying here again if we were returning to the city.
Provision to check in early or leave our bags would have been helpful. We struggled to store our bags until the check in time. Finally paid for a storage facility at Primier Inn
8.0 / 10.0
The apartment was modern, clean, comfortable everything you want when you are in the midst of a busy, business trip and need everything to work well! The location is great, see a few notes below.
The location is both a bonus and a drawback. It's in a nice location, right next to the Mailbox, very easy walk to and from New Street Station and central Birmingham restaurants and shops. However, my room did overlook the highway slap bang in the middle of Birmingham. It mean I couldn't open the windows, but luckily, despite it being heatwave here in the UK, there seems to be an overall air temp control in the apartments (no individually controlled A/C), which worked well and kept it a good temp. I think as long that central control works ok, it's ok, but individually controlled AC would be a preference - for summer and winter, as opening the windows is a no-go.
10.0 / 10.0
Location was excellent, easy access due to codes being given prior
Was perfect
10.0 / 10.0
Perfect location, close to New St. Ideal if you are visiting Birmingham and want a central location. Two comfy rooms, excellent shower in the en-suite. Would definitely book again when visiting Birmingham.
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Stay Kula Birmingham - New Street Station. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Stay Kula Birmingham - New Street Station pet friendly?
Yes! This apartment is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Stay Kula Birmingham - New Street Station?
We found 10 amenities for this rental. This includes free wifi/internet, non-smoking, pets allowed, heating, and wifi/internet.
