Atrium Platinum Luxury Resort Hotel & Spa

This is a really beautiful, spotlessly clean hotel with a wonderful pool. Our room was upgraded and was huge, with lovely views of the pool and the sea. We had booked bed and breakfast but had intended to eat dinner in the hotel too. Unfortunately this proved to be tricky. I am dairy intolerant and whilst the buffet was clearly labelled, the labelling used 2 different systems and it was time consuming and stressful to find options I could eat. The poolside restaurant we tried had a lovely location but again limited options for me. Staff ensured I could eat the meal provided but it seemed like less thought had gone into the guest experience for those with food allergies or intolerances. For example there were around 25 different breakfast pastries, including 3 or 4 which were gluten free but non which were dairy free. A simpler way of communicating allergy information to staff and a little more thought about guest experience for this could improve things hugely, e.g an allergy card to put on the table so you don’t end up having to constantly re explain. In the end, we ate out in Rhodes as restaurants provided a much less complex experience. There were enough breakfast options to eat but limited variety for me.

Excellent hotel in great location. 5 Star service given by ALL staff - from front of house to waiters, bar staff, cleaners and the unsung hero - the Pool Man. My Delux King room with Balcony faced the pool and sea and was excellent.

Excellent friendly staff, great location if you’re looking for some quiet down time but easy walk into centre of Rhodes. Only a few minor things that didn’t quite meet 5 star- no water fountain in the spa/sauna area. Rooms were good but lack of signage to elevators/stairs. First day was a mystery tour trying to find way from room to exit!

Great hotel. Has all you need. Very clean rooms, the staff is very helpful and friendly. We recommend it very much.