エンゼルグランヴィラ箱根

This was one the biggest highlights of our trip to japan. We went there for our honeymoon and the staff was so friendly. The view and onsen is magnificent.

ヴィラが高台に位置していて、芦ノ湖や周囲の山々を一望出来ます。これほど景色が良いお宿は経験がありませんでした。お風呂も内風呂と露天風呂２つ付いていたのも驚きました。

景色や清掃具合は最高です。一方で、設備がまだ旧運営の状態から更新されていないようで、テラスが一部壊れていたり、シャワーの固定する機器がさびて動かないなど、困った点はありました。また、内風呂にしっかりお湯が供給されず、冷たい状態でした(露天風呂は熱々でした)。

スタッフの方々もとても親切で、温泉も気持ち良かったです また行きたいです

The accommodation was just perfect. A lot of space, everything we needed for a dog (I was surprised that we were provided with the small dog tent as well as with the dog bowls. The onsen was just PER FECT! And the beds were so comfy. Just an important note: if you are planning to work from here, the internet is not suitable for the remote work.

From the check in experience – it's a bit hard to find the check in, it would be great If the facility somehow indicate that the check in is in restaurant. And also, in case no-one there you can call the stuff but this area doesn't have the phone service, so you basically cannot contact stuff. Also the toothbrush a bit cheap. It feels like brushing your teeth with wire :D