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Extended Stay America Suites - Redlands

Standard Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, free WiFi, bed sheets

Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, free WiFi, bed sheets

Desk, laptop workspace, free WiFi, bed sheets

Desk, laptop workspace, free WiFi, bed sheets

Lobby

6.4Average

(787 Ratings)

"p"

John

Don't miss out! Price and availability may change

6.4 / 10.0

Average(787 Ratings)

Hotel in Redlands, CA

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsWiFi/Internet, Air conditioning, TV and more

About this hotel

Hotel in Redlands with a 24-hour fitness center and free breakfast
Along with a 24-hour fitness center, this smoke-free hotel has laundry facilities and a 24-hour front desk. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a vending machine.
Housekeeping is available on request.
Extended Stay America Suites - Redlands offers 123 accommodations. 34-inch flat-screen televisions come with cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, and microwaves. Bathrooms include shower/tub combinations.

This Redlands hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and hair dryers can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Map of Redlands, CA

city location on map

Nearby attractions

Mount Rubidoux Park

Boulder Bay Park

Big Bear Alpine Zoo

San Bernardino County Museum

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

$$$$

6.4Average

(787 Ratings)

"p"

John

Don't miss out! Price and availability may change

$$$$

6.4 / 10.0

Average(787 Ratings)

Hotel in Redlands, CA

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsWiFi/Internet, Air conditioning, TV and more

Map of Redlands, CA

city location on map

Nearby attractions

Mount Rubidoux Park

Boulder Bay Park

Big Bear Alpine Zoo

San Bernardino County Museum

Available Rooms

About this hotel

Hotel in Redlands with a 24-hour fitness center and free breakfast
Along with a 24-hour fitness center, this smoke-free hotel has laundry facilities and a 24-hour front desk. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a vending machine.
Housekeeping is available on request.
Extended Stay America Suites - Redlands offers 123 accommodations. 34-inch flat-screen televisions come with cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, and microwaves. Bathrooms include shower/tub combinations.

This Redlands hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and hair dryers can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

Ratings and reviews

6.4 / 10.0

Average(787 Ratings)

1.0 / 10.0

Hotel in bad shape. Fake leather chair is peeling. Bathroom mirror is rusted. Carpet in hallway is dirty. Hotel got a weird smell. Guess staying there look junky. A man in wheel chair say out front when we arrived and the next morning was sitting out front again. I think this hotel is used as an in between home for those who has no place to go. I would have cancelled and booked another hotel if we hadn’t gotten there so late. If you’re looking for a decent hotel, don’t go here.

2.0 / 10.0

Elevator not working, no ice machine ,

1.0 / 10.0

Dirty room. Stains on sheets and towels. Couch in room diry and ripped. Shower door wont close. Free "breakfast" you get oatmeal and small muffins. No juice or coffee. Ghetto people staying in hotel. Cops outside at night and the next morning. Would never stay here again even if it was free.

1.0 / 10.0

Was charged twice

1.0 / 10.0

First it smelled really bad and second the elevator wasn't working and third my room key kept not working where I would have to go all the way down to front desk and have them escort me all the way back up to my room just to let me in.

1.0 / 10.0

You don't know how horrible and filthy this hotel is until you go past the reception doors... carpet is filthy, walls are extremely dirty elevators don't work and all you hear and smell are children and dogs barking! Now the room! I was placed on the fourth floor with no elevator access but when I opened the door.... Roaches were EVERYWHERE !!! I couldn't do anything but return to the front desk and tell her about the roaches and the room was dirty and she apologized and said there are no other rooms available ( as if I wanted another room) and all she could do is reimburse me. I know some people don't mind being around roaches but idgaf, I can't do it... especially paying over 100 for a room per night!

2.0 / 10.0

The A/C heater was so loud that everytime it came on it woke me up...and....i can sleep through a lot! The shower was dirty with hair and mold. The shower head had most the holes blocked so it was squirting everywhere. The breakfast only had cheap stale prepackaged muffins and hot water with black tea bags. NO COFFEE!! Bed was comfortable though!!

5.0 / 10.0

Air conditioning worked great. Enhanced wifi was offered at a small fee which was great! Staff is friendly and extremely accommodating. Jwill be staying here again.

1.0 / 10.0

There was NOTHING NICE About this property that was pleasing. We will Never Stay Here Ever Again.

2.0 / 10.0

Bathroom had roach in toilet shower had hair in it and was dirty

1.0 / 10.0

The most disgusting hotel I’ve ever stayed in (and not the cheapest). The area felt extremely unsafe due to transient looking people getting openly drunk and high in the hotels outdoor patio tables. Doors to non guests that were said to remain locked and not accessible without a key card were accessible to anyone off the street. Everything was broken from the elevator, to the busted up blinds in our room where chunks were missing and they didn’t close to keep the street light out, to the insanely loud air conditioning unit that didn’t cool the room. I felt like I was staying in a hotel off a horror movie! Upon leaving we had to avoid puddles of puke in the stairwell. Absolutely horrendous experience!

1.0 / 10.0

The basic needs for hotels were not followed at all. My expectations were a basic clean room with functional amenities that were advertised on their website which was completely false. There were cockroaches in my room, walls were dirty, linens and towels looked unwashed and dirty, room smelled like cigarettes regardless of the “no smoking” policy that was supposed to be enforced, black mold in our AC unit, the toilet was non functional and lastly the mattress had food crumbs on it regardless of us barely arriving. We did complain to the front desk and another room was offered but upon further discussion we found out that the new room that was being offered on the fourth floor was “worse” when it came to the cockroach infestation. Will be submitting a claim to the department of public health and safety because basic human safety standards are not being taken seriously.

5.0 / 10.0

Quiet

2.0 / 10.0

The hotel was dirty and smelly, the room was dirty, after getting to the room we checked out immediately due to how gross and smelly the hotel and room was.

1.0 / 10.0

I’m not one to write reviews but it was so bad we cancelled the trip and went home early. Reception was having a conversation with someone on her AirPods, mouthed and motioned for an ID, handed me the room keys and pointed towards the elevator without saying a word to me. Room was dirty, unpatched holes in dry wall, blinds were broken and visibly soiled, refrigerator unclean with sticky residue on door shelves. Toiletries and WiFi password have to be requested from front desk, no answer when called. As the room was about the same rate as surrounding competitors, I figured it would be about the same experience but I was very wrong. Instead of complain, we just learned our lesson and won’t be back.

6.0 / 10.0

The convenience and the pricing are a solid draw for this extended stay. We needed somewhere with a stove and hot water and we got that. The room was filthy. We brought our own cooking and cleaning accommodations and that was fine.

1.0 / 10.0

Well my state was terrible I have to go to work I couldn't check out they told me if I didn't like it I have to check out if I wanted to check out and I told him no I had to stay here for work is business and then there was a lot of roaches I took pictures and videos so you don't see that online and I asked him to do something about it and they said that if I didn't like it too I can leave I want to be compensated and I want my money back

4.0 / 10.0

Property was ok. Some things were dirty, walls are thin. Had a reservation for a suite with a king bed and sofa bed. When i got there i was downgraded to a 2 queen bed room. Was told the suite was not available. On their screen it showed my reservation as a 2 queen bed room, but on my expedia app it showed a king suite with sofa bed. That was disappointing, i paid the same price. I believe we should if "we get apples, we should pay for apples."

10.0 / 10.0

p

2.0 / 10.0

The room wasn't ready at check in, it took 2 more hours to check in. This is place is like a half way house but for hotels. There are syringe disposal boxes and sketchey feeling around the place. There were roaches and no coffee in the morning. The stomping on the floor above was non stop. I got no sleep. I left a day early and booked a different hotel. The whole experience was disappointing and uncomfortable.

2.0 / 10.0

I was moved from a room with 2 queen beds because the card key / door didn’t work and the TV didn’t work. I was moved to a single king size bed that l had to share with my friend. The room had roaches and the shower did not have a drain cover ( located in the middle of the shower) , so you had to watch where you stepped. The hotel had old dirty carpet and paint was peeling/bubbling on the walls.

2.0 / 10.0

Room smelled like urine. Night stand was sticky. Found trash and an empty tequila bottle in the cupboard. Hairs on the bathroom sink and towels. People BLASTING music at 4am on both nights I stayed there.

2.0 / 10.0

This hotel is used to house homeless people it smells like marijauana there is trash and cigarette butts all over outside our room had blood on the wall the outlets didn’t hold plugs for our cpap machines the floors were dirty we didn’t stay

10.0 / 10.0

Good quality room

10.0 / 10.0

N/A

10.0 / 10.0

We really enjoyed our stay and the staff was very polite and friendly! They ac really appreciated our business and try to accommodate our needs!

10.0 / 10.0

The staff was very nice and had great customer service!

4.0 / 10.0

The TV didn't work they said they woud discount the room for the trouble didn't happen. Went downstairs for breakfast at 7am found no breakfast or coffee just hot water. Would not recommend.

4.0 / 10.0

The room didn’t look clean the First Lady I came in contact with at the property Mariana I belive her name was, she totally had attitude and seem bother that I was a bit early for check in didn’t seem like she was happy to be working n the front door even tho it has a sign saying doors remind look to open with room keep where open the whole time u didn’t have to use key u could just open then without free breakfast is granola bar or small muffins coffee and water for oatmeal we will def never used this location we had an emergency so we had no choice but to book at that hotel should of read reviews before

6.0 / 10.0

Not bad in a pinch but did not offer any dishes or silverware or glasses in the it being an extended stay I thought was quite inconvenient. Also found two roaches in the bedroom and no remote for the TV.

2.0 / 10.0

Staff at check in was unpleasant, unfriendly. Proceeded to room, hall smelled like body odor, rugs and walls stained. Woman in elevator stated she asked to be moved twice because of unclean rooms. Entered room and was immediately yelled at by a half naked man that was awakened when we entered his room. Another guest witnessed this and took the stairs down to the lobby to warn the desk clerk. He was talking to the clerk as we re-entered the lobby. Clerk was standing there with a smirk on her face. No apology, no sense of responsibility, just offered a refund which we gladly accepted. Definitely let her know how we felt on our way out.

6.0 / 10.0

The exterior of the property was relatively well, little bit disappointed in the room.Though had a nasty weird smell of roach in the bathroom.

2.0 / 10.0

Despite saying debit or credit cards with Visa or MasterCard Logos are accepted at their establishment they would not take my VISA debit or credit card because it was issued by an online bank. Now these deblt and credit cards have the same Visa and MasterCard logos as traditional brick and mortar bank cards and are backed by actual banks I was told they could be used fraudulently and therefore they were calling me a thief because I didn't have a traditional bank. I am a one zero zero percent disabled Veteran who feels I fought for freedoms in this country but I didn't even have the freedom to use a card from an online bank that is backed by the FDIC. I will never step foot on one of their properties again and urge all Vets and anyone in Uniform to do the same!

2.0 / 10.0

I was woken up with loud fire alarm at 7:30 in my room I evacuated for about 1 hour and I was able to recover my belongings and I checked out right away I couldn’t continue my stay the whole thing was stressful and overwhelming, smell of smoke burning water everywhere in the lobby and laundry room and hall way . No communication whatsoever from staff they were under staff when this was going on . We just had to figure out what to do . Also furniture was torn up in the room the chair look like the one someone would trow out it’s worn out to the point it’s missing the layers and the sponge was exposed. Not the cleanest . They offer breakfast in the morning which is a muffin and oatmeal and granola bar that’s it no coffee or drinks… according to the front desk that’s what they serve. No one was able to even get that with what was going on with the fire from the laundry room… fire department came . The one guy at the front desk was overwhelmed… yeah not returning there this was my first time there. An my last ..

4.0 / 10.0

We checked in after 1230am and the front desk was super helpful, I can't remember his name at moment but he was genuine, helpful and friendly. The hotel was very nice and safe. It was a nice room and clean. I'd stay there again anytime!

2.0 / 10.0

For what we paid, this is absolutely not what we expected. This was worse than a Motel 6. The carpet was filthy in the hallway, the shower kept filling and there was mold around fixtures. The bar in the shower has broken parts. The pillows had no pillow cases which we had to ask for and no toilet paper in the room. The hallway and room smelt like cigar smoke even though it says non-smoking. Yes, they did say breakfast was takeaway but what they called breakfast was an absolute joke. No coffee was available, and we were told by another guest who apparently had been there a few days that they took away the coffee and that each time he came to get breakfast the pastries were stale. All they had were mini muffins in plastic, soft granola bars and instant oatmeal packets. There was a coffee machine but no coffee, you could only get hot water. Shut that place down or lower the price because it's not worth the money. Have stayed at this same hotel chain before and never had it been this terrible. Do better or reduce your price. What a waste of money. Trying to add photos but it won't let me.

2.0 / 10.0

This hotel is an alternative housing location for those without a home.

6.0 / 10.0

The best quality of this motel is it's location, centrally located in Redlands. Convenient and quick to surrounding areas. My room cards stopped working at 10am, with a 11am checkout. Breakfast bag does not exist. Not even coffee offered. Hot water with 4 types of package oatmeal, hot chocolate packs, 2 muffins and one snack bar are the available choices. No protein of any kind, no juices or milks. No fresh fruit. All guests must present ID. The staff were professional and courteous. No curtains on window, just blinds. Full size refrigerator and microwave. Stove is a mini top with loud exhaust fan. No closet, just shelves with an attached bar. No room cleaning service unless you specifically ask for it, but they dont tell you this when you check in. This is a place to stay solo or on a work trip. Not a family friendly vacation spot. Won't stay here again. Room was clean just don't look too closely at the bottom of the refrigerator or under the sinks.

2.0 / 10.0

Do not recommend. There were no pillowcases on the pillows-had to request them. That should have been a tip-off but it was nearly midnight and we were tired so went to sleep. No extra extra roll of TP, broken blinds, dirty towels, and the straw that broke the proverbial camels back was the roach that scurried across the bathroom floor. Nope. You better believe I’m getting out of here and NOT paying for the second night we reserved.

2.0 / 10.0

I have stayed in Redlands many times and this by far is the worst experience i have ever had. It has a surcharge for phone use ( yes there is a land line) of 1 dollar per call which makes me think that the hotel rents rooms as shelters as well as for regular travelers. On arrival, towels were dirty, floor in the room was sticky. Elevator wreaked of pot since most of the rooms are non smoking. Avoid it. It's not worth the costs

FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at Extended Stay America Suites - Redlands. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Extended Stay America Suites - Redlands pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

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