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Extended Stay America Suites - Redlands

Property building

Property building

Property building

Lobby or reception

Lobby or reception

5.8

(345 Ratings)

"Cheap price"

Verified guest

Don't miss out! Price and availability may change

5.8 / 10.0

Hotel in Redlands, CA

3-Star Hotel

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsFree WiFi/internet, Air conditioning, Accessible by lift and more

About this hotel

Located in Redlands, 19 miles from Auto Club Speedway, Extended Stay America Suites - Redlands has accommodations with free WiFi and free private parking.

Map of Redlands, CA

city location on map

Nearby attractions

Mount Rubidoux Park

Boulder Bay Park

Big Bear Alpine Zoo

San Bernardino County Museum

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

5.8

(345 Ratings)

"Cheap price"

Verified guest

Don't miss out! Price and availability may change

$$$$

5.8 / 10.0

Hotel in Redlands, CA

3-Star Hotel

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsFree WiFi/internet, Air conditioning, Accessible by lift and more

Map of Redlands, CA

city location on map

Nearby attractions

Mount Rubidoux Park

Boulder Bay Park

Big Bear Alpine Zoo

San Bernardino County Museum

Available Rooms

About this hotel

Located in Redlands, 19 miles from Auto Club Speedway, Extended Stay America Suites - Redlands has accommodations with free WiFi and free private parking.

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

5.8 / 10.0

(345 Ratings)

100% verified reviews

4.0 / 10.0

I would not stay there again

It was clean

The sink was clogged the beds were terrible

1.0 / 10.0

Dirty, bad location due to homeless people, I would not recommend to anyone.

I checked in to the hotel, I went to my car to get my suitcase, as I approached my car, there were homeless people asking for money . I went to my room only to find it was not cleaned and the room decor was absolutely discussing. I returned to the front desk and told the young Lady that I had changed my mind and would not be spending the night. She apologized and said she cancelled my reservation. I asked for a cancellation # and she said I did not need one. The room charge would appear in my bank acct. in 3-5 days. I will check this week, I am very suspicious that this will not occur.

1.0 / 10.0

I didn’t stay. I left

Nothing

The cockroaches

1.0 / 10.0

The worst bed, I couldn’t sleep, my body was aching… worst bed ever

It was clean

Nothing much

1.0 / 10.0

Mari should be fired!

I like the price,and the rooms are decent

The front receptionist her name is Mari,she has a nasty attitude right. Away wants to judge ppl only because we are staying one day or two she right away things your homeless and starts to think you're doing something illegal and she swears she owns the hotel with her nasty customer service she needs to get fired and have someone else with a positive attitude work the front desk.never again I will go there.

1.0 / 10.0

I was very uncomfortable and not satisfied

Nothing it was really dirty

The dirtiness and the lights twitched all night

3.0 / 10.0

very bad

The elevator didnt work it was difficult getting my Luggage to the room. me and my husband are 80 years old and no one should have had to go thru this.

the Elevator was terrible and we told the staff that it was dirt under the bed she looked at us like she didn't care.

1.0 / 10.0

Not clean nothing good

Dirty

Staff very unprofessional

2.0 / 10.0

We checked out after an hour.

Nothing

Bad area with homelessness and open drug use in parking lot while walking dogs. Badly stained bedding. Furniture with writing all over it.

1.0 / 10.0

Honestly who doesn't have a working elevator.

The price and the no deposit necessary.

I didn't like that there was no elevator working and we were on the fourth floor when my spouse was completely disabled and he could barely walk on his leg and it was so uncomfortable and so hard for him to get upstairs to the room and no accommodations were made for us and it was either take it or get your money back in 5 days.

1.0 / 10.0

Dirty disaster and should be closed down

Location

Elevator broken, room dirty, bedding dirty, hand towels dirty and used, children’s rubber toy stuck to the ceiling. Dirty feet marks on the ceiling all over above bed.

1.0 / 10.0

Horrible

Nothing at all

not have roaches in my room

1.0 / 10.0

Don’t waste your time or money booking here.

The location was great for what I needed.

From the first hallway I walked down I was skeptical. It didn’t look like it had been vacuumed or cleaned in sometime. Then I carried my bags up to the 4th floor because the elevator was under maintenance. I opened my room door and it didn’t smell clean. I walked into the bathroom and there was a dead roach in the toilet, and when I turned on the light another one crawled across the floor. The shower still had hair from the last guest, the mirror was dirty. I didn’t stay any longer. I picked up my things and walked back down the 4 flights of stairs and asked for a refund. The night desk attendant was very helpful and said that he understood and would start the refund immediately.

1.0 / 10.0

Hopefully you want to get your exercise on

Staff was friendly

Elevator was broken and my room was on the 4th floor and my spouse is completely disabled he had to basically cry and crawl up the stairs no accommodations were made the washer and dryers on site were way too expensive and my room wasn't even clean nor was the hallway.

4.0 / 10.0

I wouldn’t go there again

Convenient , big refrigerator, comfy chair

Elevator was broken and we weren’t told of this when making our reservation. I use a cane and can’t do stairs without pain. If you turn out the lights you turn off power to the tv. When you turn the tv on the volume is on high. The tv stopped working 2x and nobody at the hotel can help. The transfer your call to a company that puts you on hold or doesn’t call back. I unplugged tv and box then turned on again and it worked. Someone knocked in our door to hand out something for Medicaid people which were not. Are people living here? Is that why there were no rooms on the first floor?

1.0 / 10.0

Upstairs room like they pounding on something

Too much noise from room next door with loud music and talking till 3 am

1.0 / 10.0

Nightmare

Location

There was roaches in the room the mattresses were unacceptable you can feel the springs and the elevator didn't work and they try to put us on the 4th floor finally they put me on the second floor and me and my new bride wanted to share a comfy honeymoon there at the hotel we got married earlier that day and we came back to roaches on the wall and the elevator didn't work like I said dogs barking all night and we didn't stay there front desk said they were going to give a refund for the second night had books for two nights but didn't notice the bugs because I came in there to sleep and left early in the morning until I came back with my new bride and 2 hours surprise there was roaches all over the walls.. so we left hopefully they keep their word and give a refund

3.0 / 10.0

Staff was exceptional. Would not stay again at this rundown property.

Convenient location

Elevator was and had been out of service ( third floor room) . Property dated and not kept up.

1.0 / 10.0

This would be my last choice in places to stay . Front desk was nice

Rooms where nice size .

Neighbors didn’t have any consideration, banging on walls . Paint in the shower pulling . Scratches of the paint EVERYWHERE. Tv only got like 20 channels. Key fob kept disconnecting from the door . And the all the elevators where out of service

3.0 / 10.0

Horrible experience

The location that about it

The elevator was not working so we had to walk to the fourth floor. The smell was horrible through the hallway. Then the day we checked out I received a call after I had left from the front desk girl accusing me of taking the blankets with a horrible attitude I let them know that the blankets were all there so she proceeded to hang up. I gave it a couple of minutes and called them back and ask them if they have found the blankets she said yes, so why not check before you go accusing people of stealing the thin blankets you have ever seen in a hotel

3.0 / 10.0

The hotel need overall cleaning

Cockroach,the room needs a better cleaning

10.0 / 10.0

💪👌💯

Cheap price

No Cash, only credit cards

4.0 / 10.0

Booking.com is having issues processing payments - 2 hrs after reservation made bkg canceled reservt

Spacious and loved the kitchen

It wasn't easy getting extra towels, sweeping mop or kitchen practical package.

10.0 / 10.0

Pleasant ville to rest

Everything

Nothing

9.0 / 10.0

Great staff and location at a good value.

Staff were great. Loved the location near the freeway and services., we liked it so much we stayed there again on our return trip.

1.0 / 10.0

Very dirty and disgusting, minus one star out of five.

Lol... no coffee?

Dirty! The couch was disgusting? Look like something out of a thrift store. Looked like it had Burns on the vinyl. From a crack pipe, the blinds were broken. There was no door handle on the bathroom door totally disgusting!

2.0 / 10.0

I would choose a different place to stay even if I need to pay more.

The location

It wasn’t well stock and dirty, the toilet the shower and bed sheets seam dirty we got up with bug bites. Check in staff was not so nice.

3.0 / 10.0

Beside the woman at the front desk it’s very decent.

It’s a fair price.

The refrigerator went out over night, so all the groceries I had purchased went bad. I informed the woman at the front desk the following day and she was very rude and confrontational.

3.0 / 10.0

It was convenient for the time being but I would stay here again. Definitely needs a new house keeping team and repair p

It was close to food spots and shopping.

The room had a lot of property damage. Scuffs on the walls, broken furniture, the smoke alarm kept going off, and the floors needed to be mopped.

8.0 / 10.0

Overall I’ll be there again if the opportunity presents itself again

The staff and the ability to feel comfortable to ask for assistance.

Only one eye on the stove worked but it worked perhaps it would be nice to have cooking utensils in the room or available for checking out while you’re there.

4.0 / 10.0

To complicated and unprofessional

Spacious

The room I booked they had someone else in there also she had to give us another room that wasn’t cleaned up or sanitized down we waited for about 2 Hours just for her to find and available room when we already booked us a room but they had someone else n there proceeded to give us a key why someone else was in there that’s Dangerous + on top of a 2 hr wait

1.0 / 10.0

Worst experience I ever had.

No redeeming factors, staff were rude to everyone. To the guests and they discriminated against me. Worst place on earth. Would not book this place even if they gave me 1 million dollars.

The staff, and manager were very rude.

1.0 / 10.0

Filthy, smelled and and not worth the price - we left

Absolutely nothing

This place was filthy. I am truly shocked at the rate on this spot and how they are misrepresenting their rooms. Upon entry the building smelled weird but we wrote it off. Once we got in our rooms, the room also stunk but again wrote it off. Decompressed from very long trip for about 30-45 min and we left to go to dinner. Came back and the room smelled absolutely horrible at this point. Like continue. We pulled the sheets back and there was hair and stains that looked like blood as well as other stains. We asked front desk to move us and we were moved a floor down and the room still stunk and the pillows had no pillow cases and were stained. At this point we left and booked another hotel down the street. How is this place not in violation!?

8.0 / 10.0

Generally, we enjoyed our stay.

Breakfast was not enough to satisfy me.

Water pressure in the shower was weak.

10.0 / 10.0

Bad hotel.com experience!!!

Clean and nice staff

Hated the hotel.com check in it was so terrible because the hotel wanted a token number which the website hotel.com didn't provide so I was going back and forth with the website and the hotel to able to check in !!! It was so bad that the hotel promised a comp refund because we weren't the only people trying to check in through hotel.com but thank goodness the staff at check in at hotel was very nice and let us to the room to try and figure what was going on at the hotel.com website

2.0 / 10.0

Don’t come here if you want alone time with someone, they’ve got people here who actually live here, very smelly! Very n

The location

The next door room had children running up and down crying stomping and screaming, couldn’t sleep one bit.

1.0 / 10.0

I never stayed. I wrote the property manager, wanting my money back.

location

Horrible security nobody was at the front desk. I waited for 10 minutes. I even tried to call the number while standing there people were walking in and out.

10.0 / 10.0

Great

Overall excellence

1.0 / 10.0

I will never stay there again

The staff was nice

Roaches every where, sheets were dirty, shower had a dirty ring around it. Carpet was dirty.

FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at Extended Stay America Suites - Redlands. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Extended Stay America Suites - Redlands pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

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