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Upstairs Hotel

Top rated by guests

Medium Room, Street View | In-room safe, desk, soundproofing, cribs/infant beds

Lobby sitting area

Shower, rainfall showerhead, free toiletries, hair dryer

Large Room, Street View | View from room

Lobby lounge

9.0Outstanding

(358 Ratings)

"Very relaxed atmosphere, great breakfast buffet "

Anne

Don't miss out! Price and availability may change

9.0 / 10.0

Outstanding(358 Ratings)

Hotel in Ostend

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Beachfront hotel for sun and fun
This smoke-free hotel features a bar/lounge, a snack bar/deli, and a business center. WiFi in public areas is free. Additionally, concierge services, a 24-hour front desk, and an arcade/game room are onsite.
Upstairs Hotel offers 96 accommodations with safes and hair dryers. Flat-screen televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.

Map of Ostend

city location on map

Nearby attractions

Memorial Museum Passchendaele 1917

De Zonnegloed Animal Sanctuary vzw

Boottochten Brugge

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

$$$$

Top rated by guests

9.0Outstanding

(358 Ratings)

"Very relaxed atmosphere, great breakfast buffet "

Anne

Don't miss out! Price and availability may change

$$$$

9.0 / 10.0

Outstanding(358 Ratings)

Hotel in Ostend

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Ostend

city location on map

Nearby attractions

Memorial Museum Passchendaele 1917

De Zonnegloed Animal Sanctuary vzw

Boottochten Brugge

Available Rooms

About this hotel

Beachfront hotel for sun and fun
This smoke-free hotel features a bar/lounge, a snack bar/deli, and a business center. WiFi in public areas is free. Additionally, concierge services, a 24-hour front desk, and an arcade/game room are onsite.
Upstairs Hotel offers 96 accommodations with safes and hair dryers. Flat-screen televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

Ratings and reviews

9.0 / 10.0

Outstanding(358 Ratings)

5.0 / 10.0

Free pool and ping pong tables. Close to sea front and shopping areas

4.0 / 10.0

This hotel is in a great location, right on the beach, close to lots of restaurants and shoppes. There are games to play in the lobby, which is fun. The only issue I had was that it is a smoke-free property however there were clearly people smoking on our floor, which made our stay less comfortable. Also, in the lobby, they would leave the sliding door open and people would stand right in the entry way and smoke constantly, making the entire lobby, including the bar and games area super smoky, which we found off-putting and nauseating. Unfortunately, the smoking everywhere was the one negative of our experience.

5.0 / 10.0

Spent three wonderful days in the hotel

8.0 / 10.0

This was my second time as a guest. The price/performance ratio is very good. The style of the rooms puts you in a good mood. We had a lot of fun. The staff is cheerful and up for any fun. Greetings from Jörg & Willi the tiny bulldog

10.0 / 10.0

Very relaxed atmosphere, great breakfast buffet

5.0 / 10.0

The Upstairs hotel was a very stylish and fun hotel just steps from the beach. The staff was really friendly and helpful! One small point is if you do book one of the small/cheap rooms, they aren't easily accessible via the lifts. You will need to go down a couple of flights of stairs which can be tough with heavy luggage. Otherwise I highly recommend this hotel when staying in Ostend!

5.0 / 10.0

The Upstairs hotel was a very stylish and fun hotel just steps from the beach. The staff was really friendly and helpful! One small point is if you do book one of the small/cheap rooms, they aren't easily accessible via the lifts. You will need to go down a couple of flights of stairs which can be tough with heavy luggage. Otherwise I highly recommend this hotel when staying in Ostend!

10.0 / 10.0

Great place

10.0 / 10.0

Great place

1.0 / 10.0

I booked at noon for the night. One hour later I receive a call that my payment was refused... In the train there was nothing I could do apart of paying at arrival... At the check in I had to pay 30 euro more... For a room where the shower is switching on every 5 minutes and a TV that switches off at the same pace... And to finish I be been awaken by a crazy cleaning machine ... What a hell

1.0 / 10.0

I booked at noon for the night. One hour later I receive a call that my payment was refused... In the train there was nothing I could do apart of paying at arrival... At the check in I had to pay 30 euro more... For a room where the shower is switching on every 5 minutes and a TV that switches off at the same pace... And to finish I be been awaken by a crazy cleaning machine ... What a hell

5.0 / 10.0

Really cool place, right next to the beach. Lovely bar area and.very comfortable rooms with everything you need. We had 2 rooms for a business trip and will definitely stay here again.

10.0 / 10.0

Very clean room, very good facilities

10.0 / 10.0

Very clean room, very good facilities

8.0 / 10.0

I liked the most the intereor, very special and comfortable.

8.0 / 10.0

I liked the most the intereor, very special and comfortable.

8.0 / 10.0

I did not like to wait for the lift which was taken over by cleaners when demand was high for breakfast. Cleaners equipment should not be in lifts at high demand times

8.0 / 10.0

I did not like to wait for the lift which was taken over by cleaners when demand was high for breakfast. Cleaners equipment should not be in lifts at high demand times

10.0 / 10.0

I was able to book my room extremely last minute, and the price was amazing and when I got to the room, it was gorgeous with two balconies on the very top floor. I could not be happier with this booking. I would’ve stayed the whole week if I knew about it earlier.

10.0 / 10.0

I was able to book my room extremely last minute, and the price was amazing and when I got to the room, it was gorgeous with two balconies on the very top floor. I could not be happier with this booking. I would’ve stayed the whole week if I knew about it earlier.

4.0 / 10.0

A nice hotel very close to the beach. As a previous reviewer said, it has a contemporary industrial feel to it (think black metal shelving & concrete grey industrial vibes) but with yellow pops of color (towels and toiletries). There is a large yellow children’s slide in the lower lobby area that seemed to be a big hit w/ families. Positives: —Friendly and helpful front desk —Very convenient location— many restaurants nearby and a supermarket one block over. —Breakfast was great, would recommend—make sure to tell the front desk the night before if you plan to have breakfast in the hotel. —No parking attached to the hotel but ample paid parking just around the corner, approximately 25 Euro’s per 24 hours, which is fairly normal for secure and centrally located parking in major European cities. Minor Downsides: —Cleaning could have been a little better— some dust on the shelving that stood out on the black shelving, but nothing major. —There is no telephone in the room (which can be a hassle if you need to get in touch w/ the front desk) —There is no coffee machine or hot water kettle to make a cup of coffee or tea, so plan ahead if that is important to you. Overall a nice place to stay— would recommend for the quick access to the beach, friendly vibe, and great breakfast.

4.0 / 10.0

A nice hotel very close to the beach. As a previous reviewer said, it has a contemporary industrial feel to it (think black metal shelving & concrete grey industrial vibes) but with yellow pops of color (towels and toiletries). There is a large yellow children’s slide in the lower lobby area that seemed to be a big hit w/ families. Positives: —Friendly and helpful front desk —Very convenient location— many restaurants nearby and a supermarket one block over. —Breakfast was great, would recommend—make sure to tell the front desk the night before if you plan to have breakfast in the hotel. —No parking attached to the hotel but ample paid parking just around the corner, approximately 25 Euro’s per 24 hours, which is fairly normal for secure and centrally located parking in major European cities. Minor Downsides: —Cleaning could have been a little better— some dust on the shelving that stood out on the black shelving, but nothing major. —There is no telephone in the room (which can be a hassle if you need to get in touch w/ the front desk) —There is no coffee machine or hot water kettle to make a cup of coffee or tea, so plan ahead if that is important to you. Overall a nice place to stay— would recommend for the quick access to the beach, friendly vibe, and great breakfast.

4.0 / 10.0

Hotel is quite new so everything was still new. The room was very spacious but the bed was not very comfortable. Note that there is a fridge but no coffee n tea facilities. Breakfast was worth it with a good variety. The slide was fun for my 5year old kid. The location is near the beach.

4.0 / 10.0

Hotel is quite new so everything was still new. The room was very spacious but the bed was not very comfortable. Note that there is a fridge but no coffee n tea facilities. Breakfast was worth it with a good variety. The slide was fun for my 5year old kid. The location is near the beach.

5.0 / 10.0

This was a wonderful find. Only stayed one night but would happily stay longer. The rooms are pretty basic but impressively decorated. The bathroom is functional with a great shower. Beds were comfortable. Loved the interior decor, and fun layout, had a contemporary industrial feel, lots of fun, including indoor slide. Staff really helpful and friend and spoke English. Didn’t stay for breakfast but had a peak and looked impressive. Parking can be expensive but arriving late, found a street parking spot nearby and by leaving before 9am, parking was free. (Park after 9pm, leave before 9am) Met the owner who was really nice and tried his fantastic Van Bulck organic beer! Location is twenty yards from beach and not much further to town centre.

5.0 / 10.0

This was a wonderful find. Only stayed one night but would happily stay longer. The rooms are pretty basic but impressively decorated. The bathroom is functional with a great shower. Beds were comfortable. Loved the interior decor, and fun layout, had a contemporary industrial feel, lots of fun, including indoor slide. Staff really helpful and friend and spoke English. Didn’t stay for breakfast but had a peak and looked impressive. Parking can be expensive but arriving late, found a street parking spot nearby and by leaving before 9am, parking was free. (Park after 9pm, leave before 9am) Met the owner who was really nice and tried his fantastic Van Bulck organic beer! Location is twenty yards from beach and not much further to town centre.

4.0 / 10.0

Nice hotel in a great location and with very friendly service. The room we got was comfy but a bit dark and had no direct access via the elevator so in case of heavy luggage not the best option.

4.0 / 10.0

Nice hotel in a great location and with very friendly service. The room we got was comfy but a bit dark and had no direct access via the elevator so in case of heavy luggage not the best option.

5.0 / 10.0

Really nice and easy-going hotel just next to the beach boulevard. Modern, clean and fancy rooms. Excellent breakfast.

5.0 / 10.0

Really nice and easy-going hotel just next to the beach boulevard. Modern, clean and fancy rooms. Excellent breakfast.

5.0 / 10.0

Very cool hotel, super close to the beach.

5.0 / 10.0

Very cool hotel, super close to the beach.

4.0 / 10.0

Parking was not included and the it was suggested by the front desk that we park a mile away for free parking.

4.0 / 10.0

Parking was not included and the it was suggested by the front desk that we park a mile away for free parking.

5.0 / 10.0

Great location for us as we were attending a concert at the nearby theatre (4 minute walk). Sea front and bars all within a few minutes walk. Staff fantastic - helpful kind and cheerful

5.0 / 10.0

Great location for us as we were attending a concert at the nearby theatre (4 minute walk). Sea front and bars all within a few minutes walk. Staff fantastic - helpful kind and cheerful

4.0 / 10.0

Hotel was clean and well located. Lots of screaming and running children due to the fact there was indoor playground in the lobby. This made it impossible to use the lobby for a drink and conversation

4.0 / 10.0

Hotel was clean and well located. Lots of screaming and running children due to the fact there was indoor playground in the lobby. This made it impossible to use the lobby for a drink and conversation

4.0 / 10.0

Sparse no frills but spacious rooms and quiet. Concrete floors and black ceilings made lighting too dim. No phone or safe in room. Perfect location, next to seaside. Staff very friendly. Comfortable and pleasant lobby space.

5.0 / 10.0

Fantastic value for money. Central location. Friendly staff. Great breakfast. Dont be put off by the pictures on line. I have stayed at more expensive hotels in ostende this was the best

FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at Upstairs Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Upstairs Hotel pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

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