Residence Inn by Marriott Loma Linda Redlands

Close to shopping and restaurants. Nice exercise room. Quite a few light bulbs weren't working in the room. There is no room safe. They don't provide lotion. They should provide lotion and liquid hand soap on a wall dispenser like they do with the shampoo conditioner and bath gel in the shower. Breakfast on the weekdays was better than the weekends. I think the weekend staff is not as experienced with the breakfast prep so some of the items were overcooked. It was nice that they had fresh cut fruit instead of just whole oranges and apples that other chains provide. The whipped cream and berry compote were also nice touches for the waffles. They don't tell you when you check in that house camping services occur every other day, but I figured it out after a few days. One day housekeeping took all of my used bath towels and didn't replace it with new bath towels or bath mat. Room was spacious; filtered water was provided in the gym area, it would be nice to have a water filter in the lobby as well for filling water bottles. The front desk staff was very accommodating and they accepted all of my delivery packages I was expecting.

Great property and so comfortable

We loved the room, it was spacious. We also enjoyed the lobby and pool.

Excellent staycation!

Ever

Easy to find and get around from the location. Comfortably bed. Have to remember to ask for room service and new towels etc. they’re not automatic. Good breakfast.

Hotel was clean and service was great.

The property itself was nice. The part I had a problem with is that they didn’t clean the room or bring clean towels and sheets until the day before we left. We were there for five nights. Some things we had to ask for: replacement towels halfway through the stay, replacement sheets for one of the beds because one of my kids had too much sugar and threw up in the bed the first night, toilet paper, and batteries for the remote. It’s nothing serious, but when I’m spending a grand for almost a weeks stay, I expect a little bit more service than we got.

Nice room

Neat, clean, beautiful location

Great as always. Newer built hotel and very clean. They allowed me to check in about 2hrs early which was greatly appreciated. Only hiccup I didn’t get the room I’d booked and was expecting / that I’d booked before with bigger kitchen.

Very nice and clean

Place was very clean and location is great! I was very disappointed with the breakfast food was terrible and the lady inchage was very mean...

Operations manager Luis Gutierrez and his staff were professional, polite and very helpful.

Loved it here am definitely booking again

Very clean and up to date Hotel ,easy check in and out friendly staff . Breakfast options were great !

The hotel is next to outlet retail stores and movie theaters within walking distance

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I loved the hotel .. but there was a problem with me calling the front desk to give at least 15 minutes extra to finish to pack all my clothes. And the lady told me sorry no one extra time it’s aloud you have to check out by 11:00 sharp. Been to many hotels I never felt so uncomfortable. I had to rush so much

Love the clean and friendly atmosphere. Breakfast was perfect plenty of options. Room was bright and open. Bed and pillows nice and comfy. My favorite place to stay.

Had a rather rude intro at first when trying to confirm our reservation at the desk, rudly informed the room wasnt reserved even though i had a receipt for payment and a reservation number, then told they did not have a room for and we could not have a room until after 4pm. I was aware of check in time but wanted to be sure we had a confirmation. Once that person left for lunch or the day and we dealt with a different person later, they were very nice and professional

Place is nice and clean with new amenities. What I didn't like was that I was charged for parking and this wasn't communicated until I was already charged for it. This isn't a big city with little available parking around. Why would there be a fee for this?

The area seemed nice, and quite,our room was really nice. The bed wasn't super comfortable to us, but it might be just fine for others. It is close to a lot of shopping and a lot of different food places and coffee.

Staff was unprofessional and disrespectful

We were coming from Australia needed a place to rest for the night before we continued our trip on to Jamaica it was a wonderful Hotel

Love the location!!!!

I liked the multiple entrances to the hotel, not having to freshen through the lobby is nice. Poor ice machine placement tho. Fridge and freezer smelled funny

Really nice overall

was all I expected.

Poor service. Do honor reservations. Check in early or you will lose your room.

Hotel grounds and area was very nice. Better than what I actually expected. It was couples trip for Valentines Day for Us. Their breakfast was good with an amazing and plentiful selection. However, we did have some hiccups with our trip. I was not about to cook our dinner due to the outdoor grills not working properly and there was no one that was on knowledgeable on how to get the grills started or if they even actually worked but I was warned about that before trying to use them. The security guard was amazing with trying to help us get them to ignite for quite some time but we eventually gave up. Couldn’t get our tv to work but good thing we had a macbook but then the WiFi was horrific. I pretty much had no service my entire stay. There were some dishes that were not clean and also dirt and lots of hair left behind in our bathroom. Mainly in the shower. All things that I feel are minor issues that can easily and quickly be corrected. Didn’t add more photos because I recorded video of everything instead of taking photos.