Highland Inn - San Bernardino





7.1Good
(110 Ratings)
"Cleaniness of room and had great TV apps"
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
Well priced for this locationPriced under area average
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Includes essentialsFree WiFi/internet, Air conditioning and more
Located within 21 miles of Auto Club Speedway and 8.3 miles of California State University, San Bernardino, Highland Inn - San Bernardino provides rooms with air conditioning and a private bathroom in Highland.
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
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7.1Good
(110 Ratings)
"Cleaniness of room and had great TV apps"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
7.0 / 10.0
1st night bed was very comfortable, as soon as you walk into the room smells very very clean, fresh clean towels 2nd night had to move rooms due to extra family member that room was very very clean as well.
Guest service representative (man) walked in on me while I was getting dressed, didn't knock, seen me closed the door then knocked, I opened the door he said check out, I said no im here an extra day, he said oh yes sorry, sorry. Luckily I was fully dressed. Although he was nice, checking in. I wanted a refund and to leave. But after a long day out I just wanted to rest. It was priced ok but will never return
9.0 / 10.0
It was clean.
The only thing, there’s no noise blocking so I can hear the cars passing by on the road and it’s loud.
10.0 / 10.0
Cleaniness of room and had great TV apps
No blowdryer or microwave
10.0 / 10.0
The room and cleanness
Nothing
10.0 / 10.0
Loved everything about the Highland Inn. Its spacious, from the bed space to the room. They are ALWAYS clean, quiet, and respectful. The Maid service ladies are a doll. They are the sweetest and let's you know if they have to come later for anything. When you request anything they are on top of it.! I have booked here twice and both times the rooms and staff were exceptional. My kids love it here as well. Even though all rooms are no smoking its still the best place I've stayed at in San Bernardino. I don't mind sitting out in the car or standing outside to smoke because its clean and no one is just sitting out on the property.
I have no complaints. The place is amazing.!!
7.0 / 10.0
Location was amazing, so close to the casino and a great price. Super clean and nice
Want crazy about the bed, it was to stiff to my liking and not very soft/cushioned.
10.0 / 10.0
The property was clean .
9.0 / 10.0
I noticed the property is under new management and I can see the improvements been made. The front desk agent was very helpful, patient, courteous, and helped make an already stressful day before I checked in a whole lot better.
All was fine truthfully. I can nitpick about the hot water taking a while to get going but that is normal everywhere. I enjoyed my stay and would be returning.
6.0 / 10.0
Room was nice, location was great.
Only thing was there was a roach crawling around in vanity area. And it was kind of unsettling wondering if more roaches were crawling around. Was not comfortable going to sleep.
8.0 / 10.0
I liked that everything was new. I also liked that it’s just walking distance from a shopping center.
What I did not like so much was that because of the remodelling we were missing in the room a chair or sofa to sit down. There wasn’t a fridge to store food or drinks. The windows were not sealed or thick enough so the whole night we could hear the street sounds. That kept waking us up. The AC units need to be replaced. They are a bit old and their functions need replacing.
10.0 / 10.0
Love the new luxury room, very affordable in that area. Every penny is worth it.
10.0 / 10.0
Absolutely love the upgrade room and huge comfortable king bed!!
Hot water didn’t get hot but once the office was notified they put a work order in to remedy the situation
10.0 / 10.0
I think the new rooms are really nice, and front desk were kind.
1.0 / 10.0
The towels was very dirty the hotel was lioks like being renovated the bed was filthy sheets bathroom was horrible I don't know how the hell i dud it.whewww nothing u liked about this demonic evil spirit filled hotel motel.
Everything
1.0 / 10.0
Very run down, all the other hotels in the area were booked
Needs a huge face lift, I would never stay here again.
5.0 / 10.0
Nice room no closet
Na
1.0 / 10.0
They give me back 20 deposit.
10.0 / 10.0
Service was great
No issues it was safe and relaxing I really have nothing bad to say about them I'll go back again
8.0 / 10.0
the close location to get to other venues. The hotel was quiet. The staff was friendly.
Would have appreciated 3 sets of towels, asked the Maid but did not receive the extra towels for third-party traveling.
1.0 / 10.0
Nothing except perhaps the sign.
The location was dodgey. Could of handled that but trying to check in was a nightmare. They didn’t know I had reservation and seemed confused. Kept demanding in a stern voice to show them my ID. All this was through a bullet proof looking glass with a small window to speak through. As a woman it did not feel safe so after the other “manager” came and again looked confused that I had a reservation. I showed him my booking and again they demanded my id. Any other place I would of had no problem giving my drivers license but these guys seemed shady and honestly I didn’t feel safe. It was horrible so we left without staying so I can’t comment on the cleanliness but judging from the front office staff I would be surprised if it was good.
1.0 / 10.0
None
Room smell really bad.
5.0 / 10.0
location
to old
10.0 / 10.0
La atención del personal de recepción, fue amable y siempre estuvo al pendiente, es un lugar pequeño y seguro, las habitaciones son recien remodeladas y te sientes cómodo al dormir, totalmente recomendable
Fue una estancia excelente, gracias por capacitar al personal de recepción por su buena atención, 👍
10.0 / 10.0
Muy limpio
El ruido que entra por el aire acondicionado
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Highland Inn - San Bernardino. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Highland Inn - San Bernardino pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
