Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
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About this bed and breakfast
While you're here, you can enjoy all the comforts of home and more, including a rainfall showerhead and a refrigerator, as well as free WiFi and a TV. Other amenities include designer toiletries, premium bedding, a memory foam bed, and towels.
While you're here, you can enjoy all the comforts of home and more, including a rainfall showerhead and a refrigerator, as well as free WiFi and a TV. Other amenities include designer toiletries, premium bedding, a memory foam bed, and towels.
Amenities
Air conditioning
Non-smoking
TV
Bathroom
Coffee/tea maker
Refridgerator
Balcony/Terrace
WiFi/Internet
No pets allowed
Kettle
Towels
Hairdryer
Ratings and reviews
8.8 / 10.0
Excellent(109 Ratings)
2.0 / 10.0
My partner and I decided to stay here after having a pleasant stay in another room at this location last year. But this trip we were unfortunately very disappointed. While the images online are appealing, and even upon first glance the room is nice when you enter, but things go downhill from there as you use the space. Two of the pillows on the bed are huge (no seriously, perhaps the largest I’ve ever seen) and quite uncomfortable to sleep with. The microwave/oven combo didn’t work - which was quite frustrating as having a useable kitchen was the reason we booked this place! The dining room table wobbled significantly. The check-in instructions were not sent to me on time, so I had to call several numbers to find the right person to give me the details to get into my room, since they have no actual reception. Then they ask you to do all the dishes but don’t provide dish soap to do so - so we had to run and by some, despite not being able to use the kitchen as much as we intended in the first place.
The view over the water is stunning, and the location is nice and convenient.
8.0 / 10.0
Check in experience poor no emails recieved, Poor communications.
Room great clean spacious great view. Only compliant was hard to check in
8.0 / 10.0
Check in experience poor no emails recieved, Poor communications.
Room great clean spacious great view. Only compliant was hard to check in
4.0 / 10.0
Great place to stay, also suited for longer stays. Close to old town and shopping, close for sightseeing and there is plenty of parking on the street. Great place is you value a larger space.
Our room was good and we are happy with the stay. Only pit was hard pillows.
4.0 / 10.0
Great place to stay, also suited for longer stays. Close to old town and shopping, close for sightseeing and there is plenty of parking on the street. Great place is you value a larger space.
Our room was good and we are happy with the stay. Only pit was hard pillows.
2.0 / 10.0
2nd time staying here. Both times were in their premium "panoramic suite" - We will not be back. This not even CLOSE to a "4-star" hotel. The first time we stayed was May 2022 - It was "okay". The reception was helpful. There was an issue with the front door to the building, and some of the cabinet doors were hanging off in the kitchen. Otherwise, ok. A bit overpriced, but ok.
This time (September 2022), we arrived, no reception on site whatsoever. The front security door to the hotel is STILL broken, and covered in TAPE (building has ZERO security whatsover). We did not receive the ironing board we requested. There was no availability for any additional towels. The floors are dirty. the cabinet doors are STILL hanging off the cabinets. the fridge/minibar was EMPTY with absolutely nothing. There wasn't even any coffee available. The hotel DIDN'T EVEN LEAVE COFFEE! You're not allowed to smoke on the balcony, yet the balcony was littered a previous tenant's cigarette butts. Unacceptable.
The entire front of the hotel is a huge, mud-covered construction zone. (No parking whatsoever) To make matters worse, the path in front of the building is tattered together with boards, makeshift walkways, unkept, and several piles of dog poop had to be "dodged" while carefully navigating the tiny, rickety walkway to the front door of the hotel.... which is taped up, and the door knob falls out of the door onto the ground (literally).
2.0 / 10.0
2nd time staying here. Both times were in their premium "panoramic suite" - We will not be back. This not even CLOSE to a "4-star" hotel. The first time we stayed was May 2022 - It was "okay". The reception was helpful. There was an issue with the front door to the building, and some of the cabinet doors were hanging off in the kitchen. Otherwise, ok. A bit overpriced, but ok.
This time (September 2022), we arrived, no reception on site whatsoever. The front security door to the hotel is STILL broken, and covered in TAPE (building has ZERO security whatsover). We did not receive the ironing board we requested. There was no availability for any additional towels. The floors are dirty. the cabinet doors are STILL hanging off the cabinets. the fridge/minibar was EMPTY with absolutely nothing. There wasn't even any coffee available. The hotel DIDN'T EVEN LEAVE COFFEE! You're not allowed to smoke on the balcony, yet the balcony was littered a previous tenant's cigarette butts. Unacceptable.
The entire front of the hotel is a huge, mud-covered construction zone. (No parking whatsoever) To make matters worse, the path in front of the building is tattered together with boards, makeshift walkways, unkept, and several piles of dog poop had to be "dodged" while carefully navigating the tiny, rickety walkway to the front door of the hotel.... which is taped up, and the door knob falls out of the door onto the ground (literally).
2.0 / 10.0
I specifically chose this hotel for free parking, but when we arrived we were told there was no free parking due to construction. We were directed to a parking lot that was 3 hours max, so we then had to find another parking lot 1KM away that was 20 euro. The hotel should not list free parking on Hotels.com if there is none.
Additionally, the wifi didn't work, and we were unable to leave our suitcases at the reception during the day as they only staff the reception a few hours per day.
This should not be a four star hotel.
2.0 / 10.0
I specifically chose this hotel for free parking, but when we arrived we were told there was no free parking due to construction. We were directed to a parking lot that was 3 hours max, so we then had to find another parking lot 1KM away that was 20 euro. The hotel should not list free parking on Hotels.com if there is none.
Additionally, the wifi didn't work, and we were unable to leave our suitcases at the reception during the day as they only staff the reception a few hours per day.
This should not be a four star hotel.
5.0 / 10.0
Amazing smooth stay at the beet location in town
5.0 / 10.0
Simply amazing stay - superb location - great facilities - nice kitchen and just great vibes !
5.0 / 10.0
Simply amazing stay - superb location - great facilities - nice kitchen and just great vibes !
4.0 / 10.0
Good stay
4.0 / 10.0
Good stay
5.0 / 10.0
Loved it, went there to get engaged and all good
5.0 / 10.0
Loved it, went there to get engaged and all good
10.0 / 10.0
Really nice staff, excellent room and nice location
10.0 / 10.0
Really nice staff, excellent room and nice location
10.0 / 10.0
The lady at the front desk was extremely helpful & polite, a credit to your hotel.
Location is good especially as there is a large, free car park 1 minutes walk away.
10.0 / 10.0
The lady at the front desk was extremely helpful & polite, a credit to your hotel.
Location is good especially as there is a large, free car park 1 minutes walk away.
5.0 / 10.0
Beautiful location with an unique view over the canal. Close to Antwerp walking streets and shops. Friendly and helpful staff. Only thing that can be an issue is that the bathroom and restroom gives no privacy becuse of the glass walls and doors. But if you are an exhibitionist like me, it is perfect:)
We did not order breakfast, but got some free croissants on departure, which was a nice gesture.
5.0 / 10.0
Beautiful location with an unique view over the canal. Close to Antwerp walking streets and shops. Friendly and helpful staff. Only thing that can be an issue is that the bathroom and restroom gives no privacy becuse of the glass walls and doors. But if you are an exhibitionist like me, it is perfect:)
We did not order breakfast, but got some free croissants on departure, which was a nice gesture.
4.0 / 10.0
We had a small room, (which was probably the cheapest) probably too small for the furniture that was in it. In general the recently refurbished building has been done to a high spec but the finishing has had very little thought to it. E.g:
The wardrobe in the room could only be opened using one door, the other door was held shut by the curtain rail and hence only half the wardrobe could be accessed.
The shower screen had two opening doors but only one can be opened due to the bathroom sink, no bother but seems crazy to spend the money on an opener only to find it can’t be opened.
There were no plugs near the bed, phones (I.e. alarm clocks) had to be plugged in across the room.
Aircon/heater only seemed to work during daytime
Positives:
fittings were of a high spec,
plenty of coffee
4.0 / 10.0
We had a small room, (which was probably the cheapest) probably too small for the furniture that was in it. In general the recently refurbished building has been done to a high spec but the finishing has had very little thought to it. E.g:
The wardrobe in the room could only be opened using one door, the other door was held shut by the curtain rail and hence only half the wardrobe could be accessed.
The shower screen had two opening doors but only one can be opened due to the bathroom sink, no bother but seems crazy to spend the money on an opener only to find it can’t be opened.
There were no plugs near the bed, phones (I.e. alarm clocks) had to be plugged in across the room.
Aircon/heater only seemed to work during daytime
Positives:
fittings were of a high spec,
plenty of coffee
10.0 / 10.0
Cool view, very good reachability, nice Restaurants nearby
10.0 / 10.0
Cool view, very good reachability, nice Restaurants nearby
5.0 / 10.0
We loved this place overlooking the river in Antwerp. Located near the main sights and restaurants. They brought us a great breakfast for a small charge.
5.0 / 10.0
We loved this place overlooking the river in Antwerp. Located near the main sights and restaurants. They brought us a great breakfast for a small charge.
8.0 / 10.0
Everything was great apart from that there was no one when I arrived there. I had to wait for about one hour. Finally, Expedia helped me though.
It would be better let the hotel know telephone number just in case. They won’t answer the unfamiliar number on the phone.
8.0 / 10.0
Everything was great apart from that there was no one when I arrived there. I had to wait for about one hour. Finally, Expedia helped me though.
It would be better let the hotel know telephone number just in case. They won’t answer the unfamiliar number on the phone.
8.0 / 10.0
Quaint and modern. Very spacious flat with kitchen, living room and views of the canal. Easy check in and out. Comfortable bed. Quiet.
Only minus was some of the furniture could use replacing..badly marked. And bathroom floor around shower needs repairs.
8.0 / 10.0
Quaint and modern. Very spacious flat with kitchen, living room and views of the canal. Easy check in and out. Comfortable bed. Quiet.
Only minus was some of the furniture could use replacing..badly marked. And bathroom floor around shower needs repairs.
10.0 / 10.0
Fantastic place, very friendly, very homely, great value for money
10.0 / 10.0
Fantastic place, very friendly, very homely, great value for money
10.0 / 10.0
Well located ,charm and design splendid view on the Escaut river
10.0 / 10.0
Well located ,charm and design splendid view on the Escaut river
6.0 / 10.0
Well located by the water and within walking distance of great shopping and dining experiences. I didn't get a clear sense from the description that there would be no service at all in the hotel. And no lift given we booked the penthouse. But the room was very nice and the furnishings good. Given no service more product in the mini bar needed.
6.0 / 10.0
Well located by the water and within walking distance of great shopping and dining experiences. I didn't get a clear sense from the description that there would be no service at all in the hotel. And no lift given we booked the penthouse. But the room was very nice and the furnishings good. Given no service more product in the mini bar needed.
10.0 / 10.0
friendly service and great rooms. The opposite of staying in a massive hotel.
10.0 / 10.0
friendly service and great rooms. The opposite of staying in a massive hotel.
FAQs
Is parking included with this bed and breakfast?
Parking is not specified as an available amenity at Kaai 11. For more information, we encourage you to contact the property about where to park.
Is there a pool at this bed and breakfast?
We didn’t find pool listed as an amenity for this bed and breakfast. It may be worth double checking if a pool is important for your stay.
Is Kaai 11 pet friendly?
Unfortunately, this bed and breakfast is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Kaai 11?
We found 12 amenities for this rental. This includes air conditioning, non-smoking, tv, bathroom, and coffee/tea maker.
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