Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
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About this townhouse rental
While you're here, you can enjoy all the comforts of home and more, including a rainfall showerhead and a refrigerator, as well as free WiFi and an LED TV. Other amenities include Frette Italian sheets, premium bedding, towels, and an electric kettle.
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.
While you're here, you can enjoy all the comforts of home and more, including a rainfall showerhead and a refrigerator, as well as free WiFi and an LED TV. Other amenities include Frette Italian sheets, premium bedding, towels, and an electric kettle.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
TV
Things to know
Additional fees to expect
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.
Service feeThis helps Hotels.com provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support
Customer support is handled by our partner Hotels.com
Ratings and reviews
9.0 / 10.0
Outstanding(307 Ratings)
8.0 / 10.0
Room was bright and sunny, bed was comfortable . Street is having work done and is hazardous with trying to access the hotel with luggage etc. I understand this is not within your control but it was very challenging and I almost fell a couple times
8.0 / 10.0
Full kitchen & washer for laundry were very convenient. Bowl of complimentary snacks were thoughtful. High ceilings, large windows, and overall rustic feel. Multi-step way to get into property & numerous doors difficult upon arrival.
8.0 / 10.0
The property is very dated and we were not told there was construction going on right outside our window. It was loud and we had to keep the blinds shut due to the men working.
10.0 / 10.0
Couldn’t ask for a better place to stay!
10.0 / 10.0
I cannot say enough wonderful things, perfect for us 4
10.0 / 10.0
Friendly People and nice location
10.0 / 10.0
Our favorite stay in our first two weeks in Italy!
5.0 / 10.0
Check in was only challenging because the hotel wanted passport identification and since we were checking in late they wanted it emailed or texted. Hotels.com blocks out the email addresses to keep the communication through their site which is a reasonable security measure. But the hotel was able to work with us and get us in when we arrived. The room was more spacious than I had imagined. It was very clean and the basket of goodies for breakfast was wonderful for us as we were just passing through. There was a washing machine and a full kitchen that we didn’t get to use, but will remember for future visits.
5.0 / 10.0
Check in was only challenging because the hotel wanted passport identification and since we were checking in late they wanted it emailed or texted. Hotels.com blocks out the email addresses to keep the communication through their site which is a reasonable security measure. But the hotel was able to work with us and get us in when we arrived. The room was more spacious than I had imagined. It was very clean and the basket of goodies for breakfast was wonderful for us as we were just passing through. There was a washing machine and a full kitchen that we didn’t get to use, but will remember for future visits.
5.0 / 10.0
Easy after hours check in. Great communication.
Fabulous location, walking distance of all the citys hilights.
The room facilities were great, breakfast basket, tea and coffee. Orange juice and water in the fridge.
5.0 / 10.0
Easy after hours check in. Great communication.
Fabulous location, walking distance of all the citys hilights.
The room facilities were great, breakfast basket, tea and coffee. Orange juice and water in the fridge.
5.0 / 10.0
Check in was convenient and friendly. The building itself is old (beautiful), but this isn’t the St. Regis. It’s a converted apartment building with some “apartments” and some “rooms”. We stayed in a 1 bedroom apartment for one night only. It was well equipped, full European style bathroom, kitchen with the necessities, a huge bedroom and a laundry area. It was more than we needed for the night, but the location was perfect and the cost extremely reasonable. Would highly recommend unless you need to be waited on left and right.
5.0 / 10.0
Check in was convenient and friendly. The building itself is old (beautiful), but this isn’t the St. Regis. It’s a converted apartment building with some “apartments” and some “rooms”. We stayed in a 1 bedroom apartment for one night only. It was well equipped, full European style bathroom, kitchen with the necessities, a huge bedroom and a laundry area. It was more than we needed for the night, but the location was perfect and the cost extremely reasonable. Would highly recommend unless you need to be waited on left and right.
10.0 / 10.0
Excellent staff and great team very polite staff
10.0 / 10.0
Beautiful historic building well maintained, well equipped, lovely and very helpful staff
10.0 / 10.0
Beautiful historic building well maintained, well equipped, lovely and very helpful staff
10.0 / 10.0
The Novella House is a quaint, well-maintained accommodation that is close to little shops and restaurants. The Duomo and Santa Croce are each about a 20 minute walk from Novella House. Although it was 100° outside, the room actually somehow stayed cool. All of the staff members we encountered were helpful and kind. The comfort of the room exceeded expectations. This is a hidden gem!
10.0 / 10.0
The Novella House is a quaint, well-maintained accommodation that is close to little shops and restaurants. The Duomo and Santa Croce are each about a 20 minute walk from Novella House. Although it was 100° outside, the room actually somehow stayed cool. All of the staff members we encountered were helpful and kind. The comfort of the room exceeded expectations. This is a hidden gem!
10.0 / 10.0
Goo location and nice place to stay
10.0 / 10.0
Goo location and nice place to stay
10.0 / 10.0
This place is a gem! It's really a full apartment with a separate living and dining area, updated modern and clean bathroom (although a bit cramped), a fully stocked kitchen with utensils, pans, and dishware, a washing machine, and a large bedroom with a comfortable bed and beautiful view of the city. We could LIVE here. The dining area had a huge wood table, where you could gather guests. The location was fabulous, as it was a 6-minute walk from Florence Central Train station, but a 10-minute walk to basically everything - all the squares, the museums, bridges, etc. The staff was friendly, but this is the only 4-star rating section, as they had a few missteps with us, including some of them not knowing where the electrical breaker was for the stove, how to turn on the washer, not calling us when a package arrived that we'd alerted them to (they did come back after hours to deliver it after we begged), etc., but NOTHING so serious as to make us not go back, as long as you don't need true 24/7 assistance. If you are planning on Florence, plan on this property, as it's really fabulous, as you can actually cook in the kitchen, and be really close to everything. We would absolutely return for an extended stay here!
10.0 / 10.0
This place is a gem! It's really a full apartment with a separate living and dining area, updated modern and clean bathroom (although a bit cramped), a fully stocked kitchen with utensils, pans, and dishware, a washing machine, and a large bedroom with a comfortable bed and beautiful view of the city. We could LIVE here. The dining area had a huge wood table, where you could gather guests. The location was fabulous, as it was a 6-minute walk from Florence Central Train station, but a 10-minute walk to basically everything - all the squares, the museums, bridges, etc. The staff was friendly, but this is the only 4-star rating section, as they had a few missteps with us, including some of them not knowing where the electrical breaker was for the stove, how to turn on the washer, not calling us when a package arrived that we'd alerted them to (they did come back after hours to deliver it after we begged), etc., but NOTHING so serious as to make us not go back, as long as you don't need true 24/7 assistance. If you are planning on Florence, plan on this property, as it's really fabulous, as you can actually cook in the kitchen, and be really close to everything. We would absolutely return for an extended stay here!
10.0 / 10.0
Loved the room. Convenient location for walking around Florence. Check in was easy. We did not see staff after check in but knew thetmy were available if needed.
10.0 / 10.0
Loved the room. Convenient location for walking around Florence. Check in was easy. We did not see staff after check in but knew thetmy were available if needed.
8.0 / 10.0
The hotel overall is average, inside is quite old not my taste but could be 5 if you like old / antique decoration.
8.0 / 10.0
The hotel overall is average, inside is quite old not my taste but could be 5 if you like old / antique decoration.
10.0 / 10.0
Comfortable guest room. Located 5 minutes from Termini station and the metro. Flat and walkable for older folks.Many restaurants and good shopping nearby. The hosts are the best. Helping you to feel comfortable, and giving suggestions. Italy and its people are wonderful friendly and welcoming to a non Italian. Great vacation here.
10.0 / 10.0
Comfortable guest room. Located 5 minutes from Termini station and the metro. Flat and walkable for older folks.Many restaurants and good shopping nearby. The hosts are the best. Helping you to feel comfortable, and giving suggestions. Italy and its people are wonderful friendly and welcoming to a non Italian. Great vacation here.
10.0 / 10.0
Staff is VERY kind and helpful!
10.0 / 10.0
Staff is VERY kind and helpful!
8.0 / 10.0
I liked this place it was clean with all the necessary amenities. I personally didn’t like the vibe and it was not the picture that was described it was very renaissance Catholic Church vibes it even smelt like a church, the room was mustard yellow with creepy art, the bed was very thin, you could feel the springs but our overall experience was great. It was good for an overnight stay and the price you can’t beat. Loved the blackout wooden doors that helped us sleep in and they were also very nice about us checking out an hour late and holding our luggage. Like I said I can’t complain about our stay just the decor and wall color/style wasn’t my favorite but the stay for the price was amazing.
8.0 / 10.0
I liked this place it was clean with all the necessary amenities. I personally didn’t like the vibe and it was not the picture that was described it was very renaissance Catholic Church vibes it even smelt like a church, the room was mustard yellow with creepy art, the bed was very thin, you could feel the springs but our overall experience was great. It was good for an overnight stay and the price you can’t beat. Loved the blackout wooden doors that helped us sleep in and they were also very nice about us checking out an hour late and holding our luggage. Like I said I can’t complain about our stay just the decor and wall color/style wasn’t my favorite but the stay for the price was amazing.
10.0 / 10.0
Fantastic large apartment in a great location for visiting city centre.
10.0 / 10.0
Fantastic large apartment in a great location for visiting city centre.
3.0 / 10.0
The apartment was nice but the service was pretty poor. We arrived at 3.30pm, the room was supposed to be ready at 3pm but it wasn’t actually ready until 4pm. The person on reception called Alex did not manage the situation well, he was kind of rude about it when he should have been a little apologetic. We had travelled to Florence by train from lake Garda with 2 young children, we changed train 3 times, we were hot, we had carried our bags from the station, we just wanted to get into our room. They forgot to put towels in, the door was tricky to open, the power kept cutting out so we were advised to turn off our AC if we wanted to use the kettle etc. I get it, it’s an old building, if it hadn’t been for the initial check in it may have been charming instead of annoying.
The apartment was clean, it was in a good location, had great facilities and good sized rooms.
3.0 / 10.0
The apartment was nice but the service was pretty poor. We arrived at 3.30pm, the room was supposed to be ready at 3pm but it wasn’t actually ready until 4pm. The person on reception called Alex did not manage the situation well, he was kind of rude about it when he should have been a little apologetic. We had travelled to Florence by train from lake Garda with 2 young children, we changed train 3 times, we were hot, we had carried our bags from the station, we just wanted to get into our room. They forgot to put towels in, the door was tricky to open, the power kept cutting out so we were advised to turn off our AC if we wanted to use the kettle etc. I get it, it’s an old building, if it hadn’t been for the initial check in it may have been charming instead of annoying.
The apartment was clean, it was in a good location, had great facilities and good sized rooms.
8.0 / 10.0
My only objection was that we were in the room directly across from the office and in the evening a couple of men in the office were having a very loud conversation (not an argument) for quite a while. It sounded like they were in our room! All they needed to do was use their "inside voices". Once the office closed at 7PM, no problems.
Mark
8.0 / 10.0
My only objection was that we were in the room directly across from the office and in the evening a couple of men in the office were having a very loud conversation (not an argument) for quite a while. It sounded like they were in our room! All they needed to do was use their "inside voices". Once the office closed at 7PM, no problems.
Mark
10.0 / 10.0
Wow. What an amazing property. My wife and I stayed here with our two daughters (10 and 12), with my mum and her husband staying in an adjoining apartment (a separate apartment, but with a shared front door so that we felt like we were staying together as one big family!). Both apartments were astonishingly spacious, well-appointed, and tastefully decorated - the high painted ceilings were a highlight. The location was perfect for our needs: halfway between the Locauto car hire place and the main train station, and still easily walkable to the centre of Florence. The hosts were super-friendly. We recommend the nearby restaurant La Grotta Di Leo.
10.0 / 10.0
Wow. What an amazing property. My wife and I stayed here with our two daughters (10 and 12), with my mum and her husband staying in an adjoining apartment (a separate apartment, but with a shared front door so that we felt like we were staying together as one big family!). Both apartments were astonishingly spacious, well-appointed, and tastefully decorated - the high painted ceilings were a highlight. The location was perfect for our needs: halfway between the Locauto car hire place and the main train station, and still easily walkable to the centre of Florence. The hosts were super-friendly. We recommend the nearby restaurant La Grotta Di Leo.
FAQs
Is parking included with this townhouse?
Parking is not specified as an available amenity at Novella House. For more information, we encourage you to contact the property about where to park.
Is there a pool at this townhouse?
We didn’t find pool listed as an amenity for this townhouse. It may be worth double checking if a pool is important for your stay.
Is Novella House pet friendly?
Unfortunately, this townhouse is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Novella House?
We found 4 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, and tv.
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