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New Continental Hotel, Sure Hotel Collection by Best Western

Top rated by guests

Exterior

Individually decorated, individually furnished, desk, iron/ironing board

Hair dryer, towels

Individually decorated, individually furnished, desk, iron/ironing board

Superior Room, 1 Queen Bed, Non Smoking (Converts to 2 Twin Beds) | Private kitchen | Electric kettle, highchair

8.4Excellent

(1,010 Ratings)

"We had a fantastic time with family and theatre just around the corner "

Katrina

Don't miss out! Price and availability may change

8.4 / 10.0

Excellent(1,010 Ratings)

Hotel in Plymouth

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Family-friendly hotel with a fitness center and a sauna
An indoor pool, a restaurant, and a fitness center are available at this hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna, and self parking.
New Continental Hotel, Sure Hotel Collection by Best Western offers 99 accommodations with hair dryers and irons/ironing boards. These individually decorated and furnished accommodations include desks. Flat-screen televisions come with digital channels. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Amenities at New Continental Hotel, Sure Hotel Collection by Best Western

Pool

Internet / Wifi

Laundry

Hot tub or spa

TV

Wheelchair accessible

Gym or Fitness Center

Map of Plymouth

city location on map

Nearby attractions

South Devon Area Of Outstanding Natural Beauty (AONB)

Paignton Zoo Environmental Park

Babbacombe Model Village

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

$$$$

Top rated by guests

8.4Excellent

(1,010 Ratings)

"We had a fantastic time with family and theatre just around the corner "

Katrina

Don't miss out! Price and availability may change

$$$$

8.4 / 10.0

Excellent(1,010 Ratings)

Hotel in Plymouth

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Plymouth

city location on map

Nearby attractions

South Devon Area Of Outstanding Natural Beauty (AONB)

Paignton Zoo Environmental Park

Babbacombe Model Village

Available Rooms

About this hotel

Family-friendly hotel with a fitness center and a sauna
An indoor pool, a restaurant, and a fitness center are available at this hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna, and self parking.
New Continental Hotel, Sure Hotel Collection by Best Western offers 99 accommodations with hair dryers and irons/ironing boards. These individually decorated and furnished accommodations include desks. Flat-screen televisions come with digital channels. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Amenities

Pool

Internet / Wifi

Laundry

Hot tub or spa

TV

Wheelchair accessible

Gym or Fitness Center

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

Ratings and reviews

8.4 / 10.0

Excellent(1,010 Ratings)

4.0 / 10.0

Lovely staff and room has been renovated

5.0 / 10.0

The room was spotlessly clean, lovely big bright and airy room . Lovely friendly staff

4.0 / 10.0

Staff was good, Amenities in room could be better and upgraded of parts of the room is needed. Good for location and bed really comfortable.

4.0 / 10.0

Was a nice room lots of space

5.0 / 10.0

A great value stay. Friendly staff. A nice traditional feel and an impressive hotel building. Nice pool, steam room and sauna. Clean room, furniture a little dated, but I liked that, gave it a vintage feel.

3.0 / 10.0

The room was nice and spacious. The staff were all really friendly. The pool and leisure facilities closed earlier than I would have liked which meant I wasn't able to use them when I arrived.

3.0 / 10.0

Breakfast was very good and prepared on order. the hotel reception was great and the hotel is clean and nice. unfortunately we had booked a "small room" as we were just staying 1 night. we had no problem with the size of the room and it was very clean. the problem was that room 309 and I can guess all the room on that floor and on that side of the hotel have a sloping roof with low rafters exactly where one has to walk to get into bed. they could pad them as they are really a big hazard and I felt not safe, the risk of banging my head was really considerable. this was not mentioned in the booking system otherwise we would have chosen another type of room.

2.0 / 10.0

Electrics went down around midnight. Sat in reception for 40 mins for them to come back on. £7 parking added onto room doesn’t make it so value for money.

5.0 / 10.0

Safe parking area electric charger excellent only problem non electric cars parking on electric charging zones

5.0 / 10.0

One night stay in a twin room with my sister, friendly staff, nice clean room, lovely breakfast, great leisure facilities and handy for the theatre

4.0 / 10.0

As with other reviews, the staff were very friendly and helpful. The hotel itself is looking a bit tired in places, but was very clean. There's a bit of noise during the day from the road outside, motorbikes with the baffles removed, but the bed was really comfortable, and I slept like a log, and I'm a light sleeper. I only had a simple breakfast, as I'm gluten intolerant, but the staff catered for me excellently. I would happily stay there again

3.0 / 10.0

It was fine... nothing more, nothing less

5.0 / 10.0

Great location with everything around

5.0 / 10.0

Comfortable & enjoyed the stay

6.0 / 10.0

Food was nice but not value for your money

2.0 / 10.0

The whole hotel smelt like an ashtray, guests smoking in their rooms as there was a very strong smell of cigarettes, every where. We even complained at the front desk about someone smoking weed somewhere near our room. It was so strong you could smell it in our shower room. They said the cleaner had already made a note of it on their computer, but there was no apology. The place is in need of a lot of money spending on it. Our room was old, very tatty, smelly and dirty. Stains all over the carpet and walls. Nets had a large brown stain on them and so did the skirtings. You would expect this standard from a cheap budget hotel, not one charging these rates. Have nothing positive to say about this hotel. As soon as you walked in you were met with a foul smell of damp in the reception area. We stayed for 2 nights, we did try to book somewhere else as soon as we looked around our room, but there were no other hotels in the area available at short notice. We slept ontop of the bed covers as they did not look or smell clean and we laid all the room towels over the carpet because it was that dirty and stained. Would 100 not recommend this hotel to anyone. Best Western get your hotels sorted out, this is totally unexceptionable. This the second tatty hotel of yours I’ve been too, never EVER again.

10.0 / 10.0

We had a fantastic time with family and theatre just around the corner

4.0 / 10.0

A lovely hotel right in the heart of town. Spotlessly clean and well equipped rooms but one issue for me was that the air conditioning units seem to be centrally limited to 22 degrees. This is far too warm imo and while it may not bother others would stop me booking again, at least during the summer. Food in the bistro also very good and pool area great also.

6.0 / 10.0

Nice from the outside, but needs improvement inside The hotel has a charming exterior and is located in a great spot in Plymouth, which initially gave us high expectations. However, the interior felt a bit tired and in need of maintenance. The room wasn’t as clean or comfortable as we had hoped, and some facilities seemed outdated. With a little more care and attention to detail, this place could really live up to its potential. We hope to see some improvements in the future.

3.0 / 10.0

I know this hotel well, so i was not under any illusions of grandeur. But was disappointed for the following reasons. towel heater was stuck on making the room very hot, (no aircon) Breakfast no tea or coffee offered, no hot breakfast offered, was in the the restaurant for over 30 minutes and was not ask once if I needed anything.

3.0 / 10.0

Clean rooms and lovely breakfast. Absolutely NO disabled parking bays / spaces so when we arrived there was nowhere to park.

4.0 / 10.0

Our hotel room was the worst we have EVER stayed in! We looked through the window at a bank of air con units which kept us awake all night with their constant throbbing noise even with the window closed. On top of that there was a squeaky fire door in the corridor right next to our room which was constantly being opened by late night revellers. I would not wish this room on my worst enemy!!!!!!!

8.0 / 10.0

Nice rooms, quiet nights sleep and walkable to town centre and The Barbican.

8.0 / 10.0

Although the carpet looked a bit haggard, the room and bed were very spacious, but the lack of AC during a heatwave was.. rough. Room service hours are very limited as well sadly, but there’s plenty of options for a late night meal nearby in the city centre. The continental breakfast was a bit lacking in terms of options, and some things we ordered (like the porridge and “heated croissants”) tasted very processed/chemical. The pool, gym and sauna/steam room is an amazing bonus with this hotel though.

6.0 / 10.0

Staff were great, nice breakfast. The only issue we had was how it the room was, it was unbearable. No one slept. Windown opened only a cpuple of inches and a fan was provided but did nothing.

5.0 / 10.0

Had a great two night’s at the hotel. Very quiet room on the 3rd floor. Going back in December. It’s great please to chill out on my week off as a live in carer.

8.0 / 10.0

We had a good holiday overall , but

4.0 / 10.0

No

3.0 / 10.0

Hard to fault it, felt slighty dated in need or a refurb, but I wouldn't say it was a bad stay at all. Was very affordable. Would consider it again if I was in Plymouth.

5.0 / 10.0

Close to town clean and comfortable.

4.0 / 10.0

A excellent place to stay for a overnight trip, resturant on site was good and the room was clean, tidy and comfortable.

10.0 / 10.0

Front desk staff friendly and helpful.

2.0 / 10.0

No AC in rooms

2.0 / 10.0

Was not clean, No adapter for charging

5.0 / 10.0

Great stay and the night porter checked us in super quick after we were delayed and arrived after midnight.

6.0 / 10.0

This property was unique in our tour of Britain as the only hotel that demanded a copy our passports. We find this offensive and intrusive. We had already passed through HM immigration and customs to enter the UK from NZ. We had paid for our room. Reception was officious and hostile. I suggest the owners take their investment and put it into prison services, they have no understanding or instinct for hospitality.

10.0 / 10.0

Stayed for work in the area

5.0 / 10.0

I had a lovely stay at the New Continental Hotel in Plymouth. I booked a standard double room with a jetted bathtub, and it exceeded my expectations. The room was spacious, clean, and well-maintained, offering a comfortable and relaxing environment. The jetted tub was a great touch—perfect for unwinding after a long day. Overall, a great experience with friendly staff and good amenities. Would definitely recommend for a comfortable city stay!

10.0 / 10.0

The hotel was lovely, the staff were lovely too the only downside was the hotel is on a busy 3 way junction which was noisy, especially with motorbikes revving their engines while waiting for the lights to change!! This was a pain at night, but take earplugs and its fine or if you are deaf like my husband, just take out your hearing aids out! Otherwise it was a lovely hotel, convenient to town and the Barbacan. Enjoyed our stay and would definitely stay there again

10.0 / 10.0

No problems at all. Staff very friendly

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