Hotel in State of Quintana Roo
3-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
This smoke-free hotel features 2 outdoor pools, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar, spa services, and a 24-hour front desk.
Puerta del Cielo Hotel Origen offers 14 air-conditioned accommodations with espresso makers and safes. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 42-inch Smart televisions come with digital channels.
2 outdoor swimming pools are on site.
Puerta del Cielo Hotel Origen offers 14 air-conditioned accommodations with espresso makers and safes. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 42-inch Smart televisions come with digital channels.
Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.
2 outdoor swimming pools are on site.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities at Puerta del Cielo Hotel Origen
Restaurant
Air conditioning
Pool
Non-smoking
TV
Bathroom
Coffee/tea maker
Bar
Spa
Balcony/Terrace
WiFi/Internet
Bath or shower
Bathtub
Ironing facilities
Free toiletries
Towels
Linens
Safe
Hairdryer
Map of State of Quintana Roo
Available Rooms
Ratings and reviews
10 / 10Outstanding·Feb 2026
Excelente
8 / 10Excellent·Nov 2025
Very welcoming staff and excellent service, nice garden and great food. The room was very smelly as we entered in, it smelled like if it hadn't been in use for a while.
10 / 10Outstanding·Nov 2025
The hotel was very secure 24/7. All the staff were friendly, helpful and very professional. The chefs created a culinary experience with their dishes. The property is well maintained and very clean. This was a wonderful first experience at a boutique hotel
5 / 10·Apr 2026
The hotel is super cute and welcoming. The staff is wonderful and helpful at all times, always caring about our experience in the hotel. It was my birthday and they decorated our room and gave us a bottle of sparkling.
You cannot miss the private dinner experience. We had it on the bangalo, the food was amazing (order the catch of the day) and the vibes were immaculate. We will never forget that night!
We truly loved our experience in Bacalar! The lake is so amazing to swim and hotel is close to the city center!
$$$$
Top rated by guests
9.8Outstanding
(151 Ratings)
"Excelente "
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