"This place was great.
The manager helped us out on all aspects she is a 5 star host. She really went out of her way to help out.
Apartment is super clean, had a chance to workout in the gym and run d..."
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this apartment rental
While you're here, you can enjoy all the comforts of home and more, including a full-sized refrigerator/freezer and an oven, as well as a stovetop and a dishwasher. Other amenities include Frette Italian sheets, premium bedding, a Tempur-Pedic bed, and down comforters.
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.
Service feeThis helps Hotels.com provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support
Customer support is handled by our partner Hotels.com
$$$$
Top rated by guests
8.2Excellent
(17 Ratings)
"This place was great.
The manager helped us out on all aspects she is a 5 star host. She really went out of her way to help out.
Apartment is super clean, had a chance to workout in the gym and run d..."
While you're here, you can enjoy all the comforts of home and more, including a full-sized refrigerator/freezer and an oven, as well as a stovetop and a dishwasher. Other amenities include Frette Italian sheets, premium bedding, a Tempur-Pedic bed, and down comforters.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Laundry
Balcony or Patio
Dishwasher
TV
Family friendly
Free parking
Things to know
Additional fees to expect
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.
Service feeThis helps Hotels.com provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support
Customer support is handled by our partner Hotels.com
Ratings and reviews
8.2 / 10.0
Excellent(17 Ratings)
3.0 / 10.0
The hotel is well situated, an apt hotel which are well equipped, clean and has all the amenities that one needs. The reason for the low rating is due mainly to a mix up in the reservations that we have and how it was handled. We reserved two bedrooms apt, got only one, and also by mistake they overcharge me, and it took me two months and many phone calls and emails to get my money back. Also, we were there during the heat wave and their AC doesn't work that great and it does not go below 22 degrees
10.0 / 10.0
This place was great.
The manager helped us out on all aspects she is a 5 star host. She really went out of her way to help out.
Apartment is super clean, had a chance to workout in the gym and run down and get an expresso in the morning. I highly recommend this place to anyone, it was great.
10.0 / 10.0
This place was great.
The manager helped us out on all aspects she is a 5 star host. She really went out of her way to help out.
Apartment is super clean, had a chance to workout in the gym and run down and get an expresso in the morning. I highly recommend this place to anyone, it was great.
1.0 / 10.0
Stayed in this apartment hotel for 2 nights in Apr23. We spoilt the hair dryer before we checked out, but could not inform the office as we checked out very early in the morning and the office was closed. The next day, I received an email informing us that they charged CHF500 to my credit card for spoiling the hair dryer and the TV. This is ridiculous. Their email mentioned that they gave us a perfectly working TV before we checked in. How can they accuse us for spoiling the TV a few minutes after we checked into the room while they did not proof to us that the TV was working after we checked into the room. Instead, we discovered that the TV was not working, after we turned on the TV, minutes after we checked in. Immediately we called the office and shortly, one of the hotel employee came to take a look at the TV and tried working it with the remote but failed. He said he would call the technician to come. A few minutes later, another employee came and tried to work the TV, to no avail. Shortly after, she walked out of the room and came back with another lady to replace the TV.They left the room after giving us a working TV.If they have given us a working TV before we checked in, the hotel should inform us on that day, so that we can clarify and settle the matter there and then.Why are they doing it behind our back now? Emailed them several times to ask them to refund us the difference after deducting the damaged hair dryer but they did not border to reply. This is robbery!
1.0 / 10.0
Stayed in this apartment hotel for 2 nights in Apr23. We spoilt the hair dryer before we checked out, but could not inform the office as we checked out very early in the morning and the office was closed. The next day, I received an email informing us that they charged CHF500 to my credit card for spoiling the hair dryer and the TV. This is ridiculous. Their email mentioned that they gave us a perfectly working TV before we checked in. How can they accuse us for spoiling the TV a few minutes after we checked into the room while they did not proof to us that the TV was working after we checked into the room. Instead, we discovered that the TV was not working, after we turned on the TV, minutes after we checked in. Immediately we called the office and shortly, one of the hotel employee came to take a look at the TV and tried working it with the remote but failed. He said he would call the technician to come. A few minutes later, another employee came and tried to work the TV, to no avail. Shortly after, she walked out of the room and came back with another lady to replace the TV.They left the room after giving us a working TV.If they have given us a working TV before we checked in, the hotel should inform us on that day, so that we can clarify and settle the matter there and then.Why are they doing it behind our back now? Emailed them several times to ask them to refund us the difference after deducting the damaged hair dryer but they did not border to reply. This is robbery!
10.0 / 10.0
Great property and location. Apartments were very clean and had all the amenities you would need. Communication with office staff was great and they were always available if needed.
Would definitely stay here again.
10.0 / 10.0
Great property and location. Apartments were very clean and had all the amenities you would need. Communication with office staff was great and they were always available if needed.
Would definitely stay here again.
FAQs
Is parking included with this apartment?
Parking is not specified as an available amenity at Swiss Hotel Apartments - Lugano. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Swiss Hotel Apartments - Lugano pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Swiss Hotel Apartments - Lugano?
We found 9 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, laundry, and balcony or patio.
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