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Quality Inn & Suites Downtown Mansfield

Reception

Iron/ironing board, free WiFi, bed sheets

Property amenity

Iron/ironing board, free WiFi, bed sheets

Iron/ironing board, free WiFi, bed sheets

6.8Average

(186 Ratings)

"Great staff clean inside room and properly kept up"

Earl

Don't miss out! Price and availability may change

6.8 / 10.0

Average(186 Ratings)

Hotel in Mansfield, OH

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsAir conditioner, Internet / Wifi, TV and more

About this hotel

Hotel in Mansfield with free breakfast and a fitness center
Along with a fitness center, this hotel has coffee/tea in a common area and laundry facilities. Free breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk.
Housekeeping is available on request.
Quality Inn & Suites Downtown Mansfield offers 88 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Digital television is provided. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.

Amenities at Quality Inn & Suites Downtown Mansfield

Air conditioner

Internet / Wifi

Laundry

TV

Wheelchair accessible

Gym or Fitness Center

Free parking

Map of Mansfield, OH

city location on map

Nearby attractions

Malabar Farm State Park

Ariel-Foundation Park

Little Buckeye Children's Museum

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

$$$$

6.8Average

(186 Ratings)

"Great staff clean inside room and properly kept up"

Earl

Don't miss out! Price and availability may change

$$$$

6.8 / 10.0

Average(186 Ratings)

Hotel in Mansfield, OH

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsAir conditioner, Internet / Wifi, TV and more

Map of Mansfield, OH

city location on map

Nearby attractions

Malabar Farm State Park

Ariel-Foundation Park

Little Buckeye Children's Museum

Available Rooms

About this hotel

Hotel in Mansfield with free breakfast and a fitness center
Along with a fitness center, this hotel has coffee/tea in a common area and laundry facilities. Free breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk.
Housekeeping is available on request.
Quality Inn & Suites Downtown Mansfield offers 88 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Digital television is provided. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.

Amenities

Air conditioner

Internet / Wifi

Laundry

TV

Wheelchair accessible

Gym or Fitness Center

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

Ratings and reviews

6.8 / 10.0

Average(186 Ratings)

3.0 / 10.0

Rooms were good for the price. Staff was nice. Unexpected $100 deposit upon checking in, but was refunded the day after check out. Trash was piled up near the elevators on multiple floors from other guests for both days we were there, so not sure how often clean up is.

4.0 / 10.0

The staff was very helpful and professional.

1.0 / 10.0

There was hidden deposit after I already spent most of my money getting a room it should in the fine print smh they tried to not give me the room I already paid for

1.0 / 10.0

The place was terrible. We had reserved a room which wasnt available when we arrived. The staff didnt seem to care. The "manager " was too busy asking the receptionist if she thought her hair looked cute on the security cameras. The public restrooms were locked and the elevator barely worked taking 5 minutes to get to the lobby. We were offered another room that we accepted but the smoke detector was gone, fridge was not cold and the television reception was non existent. When staff was told we wouldnt be staying because if the issues, they found that our originally reserved room was miraculously clean in under 20 minutes. We declined and were told there was a no refund policy. Our whole trip was ruined by this experience.

2.0 / 10.0

No rooms cleaned that we booked on arrival. Gave us a suite, which was dirty and had plumbing issues. Had to move rooms and this one was also low quality of clean. Was locked out of our room by breakfast, had to get a new key. Do not suggest staying. Overall it seems that everything is poorly maintained and not staffed correctly

6.0 / 10.0

Could have been MUCH cleaner. The shower had black mold behind the ada bench seat. I noticed it after not feeling well post shower. The sink and tub both held water. The entire 5 floor is abandoned. If you’re looking for 5 star clean, look away. The staff at the front end was personable. Management was a bit colder. Couldn’t make eye contact. Not what one would expect in the service industry.

3.0 / 10.0

Probably one of the more affordable options in the area. So my expectations weren't very high. a clean bed with fresh bedding. A clean bathroom. That's about all i expect. And I received that. That being said, The cleaning people screaming down the hallways all day, F this, F that, back and forth for 30 minutes, most of it about the working conditions and the other personnel, (I really feel like I know these people) is pretty gross. I swear the one girl was hammered. I don't know what she was on, but she was feeling no pain, and letting the whole floor know it. Knocked on my door to clean my room only a couple hours after I had checked in, even though the tag was hung outside the door. A very confusing moment for both of us when i opened the door and said, "I literally just checked in, rooms great" and pointed at the do not disturb tag on the door. I was pretty excited once they finally moved on. But round about 10:30 they were in the room directly above me vacuuming and moving stuff around. No biggy, work has to be done, And judging by the conversation I heard earlier, they're pretty stoked to be doing it. Although somewhat entertaining, i certainly could have done without all of, that. Maybe up your room prices a few dollars and hire a little more presentable staff. (Front desk people were great for the record)

1.0 / 10.0

There were stains on the bedding. Clumps of hair in the beds. One of the lamps didn't work. The room smelled bad, so bad when we came back from our outing, we thought someone, somehow came in and used our bathroom. They tried to charge my card 4 additional times after i checked it but I had it locked. My teenage daughter was catcalled in the parking lot walking to the car by a group of men having a family reunion in the ballroom. Some of the breakfast food had mold.

3.0 / 10.0

They charged me $100 deposit. I concede there was a sign, but it wasn't mentioned, and she only said my card was for incidentals. I know I'll get it back, but it should have been verbalized. The TV did not work in the room. We would have liked to watch a movie to unwind, but couldn't. You have to park on the back, where the entrance is up stairs, no ramp. Difficult to get bags up. Otherwise you have to take your things all the way around the building. Just not a great setup.

8.0 / 10.0

It was an ok place to stay that was convenient for what we were doing that weekend

6.0 / 10.0

Run down but sleepable.

2.0 / 10.0

Dirty rooms, peeling paint, trash in the trash cans, wallpaper taped to the wall, slow water pressure.

1.0 / 10.0

Although this hotel was a conference center, the restrooms in the lobby area were padlock shut so that no one could use them while we were having our complementary breakfast. The elevator froze stopped in between floors and open the door, and when I reported this to the management, they told me that they were aware of the problem, but that it was working. When I told the people that I had just been on an un working elevator that opened between floors they were not willing to put up a sign that said the elevators were out of order. She offered to reset the elevators and tell her manager I told her that wasn’t acceptable and she seemed unbothered. Our party proceeded to use the stairs to go up to the fifth floor, despite the fact that the hotel was completely empty, and we could’ve been moved to a lower floor. The outlets next to the bed did not work. The bathrooms beneath the beds had trash and had not been vacuumed. The couch cushions were covered in some sort of vinyl that was worn. The hotel is in a not so wonderful part of town which we were aware of, but its location wasn’t the worst part about our stay. I would not recommend staying in this hotel, it would be worth the drive outside of town to come to any events in or around Mansfield.

4.0 / 10.0

Nice and clean.

8.0 / 10.0

Ok location Hotel was old and only in fair condition. Breakfast was ok.

8.0 / 10.0

Rooms where very clean pool was closed for renovations

6.0 / 10.0

Very conveniently located property for our trip. The hotel was clean and quiet.

8.0 / 10.0

Everything locked up. Asked for a few forks but would not give us any

4.0 / 10.0

The hotel is old, but pretty clean. room was comfortable. parking is at the rear, and you need to carry your luggage up steps to get into the building

6.0 / 10.0

We thought the property was very dated, and the furnishings in our room had seen a better day.

4.0 / 10.0

We had a light that stayed on the whole time! No one to fix the switch so it was hard to sleep. And they should ALWAYS have coffee available in the nook. Not make it disappear at 9:05 am.

2.0 / 10.0

The hotel is just worn out. The bed was comfortable. The chair in the room was disgusting. The hotel is dingy, the water was barely warm, the wallpaper was stained and coming off the walls in the lobby, the lobby restrooms were padlocked, the clerk said there was a pool that was closed and needed work. This is just a sad old hotel that was once very nice but in need of a demo or full renovation. The evening clerk was the best part of the hotel and was very friendly and accommodating.

2.0 / 10.0

It was an awful experience. Mattress had a pad that wasn’t meant for that bed because it didn’t fit. Mattress uncomfortable. Shower curtain broken and it would not close when you shower. Bathroom floor was dirty around toilet. There was food crumbs under bed. Would never recommend. Walls in room had dirt stains on wall. Lobby looks nice but completely different when you get on one of the floors. Overpriced room.

6.0 / 10.0

The room had a slight musty smell, and the pillows and blankets could have been laundered much better. The mattress was somewhat uncomfortable as well.

10.0 / 10.0

Great staff clean inside room and properly kept up

8.0 / 10.0

Rooms and staff were great; property not so much.

10.0 / 10.0

Real freindly staff

2.0 / 10.0

Did not stay. Smelled of Marijuana and mildew. Front test was horrible.

4.0 / 10.0

The hotel was dirty. The breakfast only included waffles, bagels, one thing of cereal, and some orange juice. When we first walked in the person working the front desk was on their cell phone and walked away from the front desk, We hit the bell on the front desk to get their attention again when they ignored us and they stepped out put their finger up to tell us hold on one moment and continue their conversation on the cell phone for another 20 minutes before helping us.

1.0 / 10.0

Terrible odor in the roommate, loud mostly broken ac/heat.

6.0 / 10.0

Could've been cleaner and the ice machine didn't work but no other complaints

2.0 / 10.0

We stayed and the clerk waltzed into our room at 8am Very unprofessional very rude and we did nothing wrong at all. She gave us the manager number but she never reached back out. Never will return

3.0 / 10.0

The front desk evening receptionist was amazing. She honestly made this day worth it. Beyond that, the room was not very comfortable and hard to sleep and the elevator was broken and we were on the top floor, floor 6. Unfortunately we had to climb the steps multiple times and it can definitely be exhausting. The breakfast was a little slim but at least it was offered.

10.0 / 10.0

His

1.0 / 10.0

I booked a "suite" at this hotel for a 6 night stay for a business trip. The cost was $970 This hotel was barely adequate and completely terrible. 1. I did not feel safe in the parking lot. Both the front and rear entrances always had people loitering, smoking pot and/ or drinking beer. 2. The lobby bar was never open. The breakfast had no healthy options or even fruit. 3. Only one of two elevators worked. 4. Many stains on the hallway carpet. 5. The "suite" had 2 rooms which were both in pretty rough shape. 6. There was only one small tv with very poor reception. 7. Broken things in the room: countertop, cabinet drawers, floor tile, a/c cover (the a/c itself worked), shower curtain rod, shower drain, several outlets. 8. Gross things in the room: a/c filter, shower never really completely drained so I was always standing in a puddle of suds that never flully went down (ie other people's filth), the drop ceiling in the shower had water damage and the tiles didn't sit quite right, office chair needed replacing, daily cleaning needed to be requested. 9. Positives: the front desk staff and cleaning people were very nice. Hotel is in a good location if you are unfortunate enough to have to visit this area.

1.0 / 10.0

I booked a "suite" at this hotel for a 6 night stay for a business trip. The cost was $970 This hotel was barely adequate and completely terrible. 1. I did not feel safe in the parking lot. Both the front and rear entrances always had people loitering, smoking pot and/ or drinking beer. 2. The lobby bar was never open. The breakfast had no healthy options or even fruit. 3. Only one of two elevators worked. 4. Many stains on the hallway carpet. 5. The "suite" had 2 rooms which were both in pretty rough shape. 6. There was only one small tv with very poor reception. 7. Broken things in the room: countertop, cabinet drawers, floor tile, a/c cover (the a/c itself worked), shower curtain rod, shower drain, several outlets. 8. Gross things in the room: a/c filter, shower never really completely drained so I was always standing in a puddle of suds that never flully went down (ie other people's filth), the drop ceiling in the shower had water damage and the tiles didn't sit quite right, office chair needed replacing, daily cleaning needed to be requested. 9. Positives: the front desk staff and cleaning people were very nice. Hotel is in a good location if you are unfortunate enough to have to visit this area.

4.0 / 10.0

Property poorly maintained.

4.0 / 10.0

Property poorly maintained.

4.0 / 10.0

Elevator had built up dust, trash in it. The trash can outside was over flowing. Our room in the bathroom had a previous guests wash rag on the bath tub with hair in the tub, the toilet was not scrubbed out, you can see residue built up around the inside of the base. The back entrance door was supposed to be locked after 11pm. We were to use our key code but didn't need to because the door opened right up. There was a homeless person sleeping in the lobby, the Continental breakfast was only raisin bran, looked like store bought little Debbie small size muffins, nothing hot, the bread was in their bags and set inside a plastic container so you would have to open the bread bags to get any. No tongs available. The coffee area was outside of the eating area and had very little to offer as far as freshness, like creamer, sugar etc. we will not stay there again.

4.0 / 10.0

Elevator had built up dust, trash in it. The trash can outside was over flowing. Our room in the bathroom had a previous guests wash rag on the bath tub with hair in the tub, the toilet was not scrubbed out, you can see residue built up around the inside of the base. The back entrance door was supposed to be locked after 11pm. We were to use our key code but didn't need to because the door opened right up. There was a homeless person sleeping in the lobby, the Continental breakfast was only raisin bran, looked like store bought little Debbie small size muffins, nothing hot, the bread was in their bags and set inside a plastic container so you would have to open the bread bags to get any. No tongs available. The coffee area was outside of the eating area and had very little to offer as far as freshness, like creamer, sugar etc. we will not stay there again.

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