Hotel Residence am Hauptbahnhof

Staircase
Quadruple Room | Premium bedding, in-room safe, desk, rollaway beds
Free toiletries, hair dryer, towels, soap
Double Room | Premium bedding, in-room safe, desk, rollaway beds
Triple Room | Premium bedding, in-room safe, desk, rollaway beds
review stars
6.8Average
(878 Ratings)
"Good "
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Don't miss out! Price and availability may change
6.8 / 10.0
Average(878 Ratings)

Hotel in Hamburg

3-Star Hotel

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsWiFi/Internet, TV, Free toiletries and more

About this hotel

Hotel in Hamburg
Along with dry cleaning, this smoke-free hotel has laundry facilities and a 24-hour front desk. WiFi in public areas is free. Additionally, tour/ticket assistance, a front-desk safe, and multilingual staff assistance are onsite.
Hotel Residence am Hauptbahnhof offers 30 accommodations with safes and hair dryers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.

Amenities at Hotel Residence am Hauptbahnhof

Non-smoking
TV
WiFi/Internet
No pets allowed
Laundry services
Free toiletries
Towels
Safe
Desk
Hairdryer

Map of Hamburg


Available Rooms

$$$$
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Ratings and reviews

6.8 / 10.0
Average(878 Ratings)
8.0 / 10.0
Perfect location when arriving by train easy access to metro.
2.0 / 10.0
Very rude staff. They don’t have elevator till 2nd floor so be ready to take your luggage to upstairs and then find elevator from the maze. No early check in available, leave your luggage and wonder in full of Dr*g area and night time be ready for street full of prostitution hub. Will not recommend at all. And DO NOT pay for the terrible terrible Breakfast
4.0 / 10.0
Very close to central railroad (Hauptbahnhof) and bus (ZOB) stations. Very clean room and breakfast included. Minor detail: linkage for valve in sink needs to be fixed.
2.0 / 10.0
Low standard hotel under renovation
2.0 / 10.0
The street and area that the hotel is in seems very dodgy and noisy. The hotel is close to the main station and the main bus station. The staff at reception seemed to reflect the area. The person handling our check-in could not speak English and his German was barely understandable. The room was large, comfortable and clean. There are steep stairs up to the first floor, where one can (sometimes) catch an elevator to the next floor. Not recommended for anyone with hip-knee problems. The first day the elevator also did not seem to work. The bathroom was clean and functional, though some of the towels were so threadbare that I could have pushed my finger through some areas. The television only had three channels - 2 German shopping channels and Al Jazeera. The general impression of the place is tiredness. There were stains in the basin, the one bed lamp cover had holes in it, there were small holes in the duvet cover. Despite having a room facing onto the street, we did not experience the noise and commotion that other guests seem to have encountered. Our room was quiet, but we made sure to be back in the room before nightfall, as we would not have felt comfortable in the area after dark.
4.0 / 10.0
The hotel is close to Hamburg Central Station. This was the only good thing about it. I booked a single room of 258 sq. feet with a king bed. I received a single room with two single beds. I pointed out to the front desk that this was not what I booked. They responded that I booked a single room, and they are giving me two single beds, which is better than one single bed. Thermostat in the shower didn’t work and there was no hot water. The staff came to the room and tried to adjust the temperature. After some time, they said that water is OK. Water temperature was about 30 C. I told them that this is barely warm. They asked: “so you want hot water in the shower?”. I said: “yes, this is normal at a hotel”. The staff left to the “warehouse” to adjust something. In any case, there was no hot water as of midnight. In the morning, I called the front desk again. Housekeeping staff managed to fiddle with the thermostat and make somewhat warm water. However, when I reopened water on the same setting, it was cold again. It is a simple thermostat, so it should be easy to use. But the temperature adjusting handle was not working well. It seems it was not properly engaged to the internal element. Anyway, I never managed to have a regular hot shower (with the setting on the limiter) The staff also didn’t speak good English. Generally, it was the worst hotel stay in my life, and I have been to many hotels. A wrong bed in a smaller room, without hot shower is too much for one stay.
4.0 / 10.0
Very run down but nice staff
2.0 / 10.0
Room was only accessible by climbing over 40 steps, even though hotel is listed as having an elevator.

FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at Hotel Residence am Hauptbahnhof. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Hotel Residence am Hauptbahnhof pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Hotel Residence am Hauptbahnhof?

We found 10 amenities for this rental. This includes non-smoking, tv, wifi/internet, no pets allowed, and laundry services.


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