Baymont by Wyndham Portage Indiana Dunes

Bed bug found in room

Bed bugs found in room

Bed was comfortable

Overall really poor stay. I’m not super picky, I stay in a different hotel a night for 6 weeks at a time, 3 times a year. All I really hope for is a clean room. The room hardly looked vacuumed, there was food and garbage all over the floor. There were multiple cop cars outside when I showed up. There were extremely loud guests in the next room over to mine that, no exaggeration, were yelling and throwing things around from 3am until we left at 8am because we just couldn’t sleep at all. Called the front desk and nothing was done about it. It literally kept my entire room awake for hours. Not to mention the situation seemed hostile, so it just didn’t feel safe to be around and it didn’t seem that the hotel cared about the safety of the people in that room either. The staff were kind and the bed was comfy, but every other part of my stay was extremely sub par. I just would not recommend it.

The room was missing something’s two big towels. My keys wouldn’t work everytime I came to the room I had to swipe the key like more than 5 times to open the door and they changed my key like 3 times staff was irritated I had to change keys

VERY comfortable bed and pillows! Clean, Good shampoo and conditioner and nice breakfast with biscuits and gravy on it. Pool looked nice but I didnt go in.

Yes

EXCELLENT ALL AROUND!!A

Room was clean and comfortable. Area appeared safe and secure. Breakfast was excellent with the person handling the breakfast providing excellent service.

The hotel is older, but they've made some updates. Still old cigarette burns on the bathroom counter and peeling paint, but it smelled ok and the service was really great. A little overpriced in my opinion, but not too far out of line. Decent place for a one or two night stay if in the area.

Good

we are excited to return

Breakfast was a great variety of food that pleased adults and kids! Ms. Carmen was a SAINT and so kind and helpful. SHE made our visit stand out! Beds were ok, I’m just used to mine. Rooms were clean. My door handle was a bit loose and hard to manage at times but we dealt. Room 328 Pool was heated very little but it was fun for the kids,

Poor shower pressure, toilet barely flushed and only 1 wash cloth. Very bad experience.

Poor shower pressure, toilet barely flushed only one wash cloth. Breaffast was awful

Mss Colletta was so kind

Will not be staying here again. Gross. Oh, and thanks for the Dove cucumber shampoo.

This is where I always stay when I visit the area, the staff has always been friendly and very helpful and consistent. The room is very comfortable and clean. There's always plenty of parking. I never had any safety issues, I always feels safe around the property. The plus is, it's dog friendly. Lots of stores and restaurants within the area, less than a mile and a 1/2 away.

The property is not clean. Carpets are all dirty throughout the entire motel. They have a green policy about taking care of your room where they don't change towels or sheets for the first three days. For my stay of four days, they did not exchange my towels until the last evening due to problems with their washers/dryers. There was a hand-written message saying they were sorry.

We’ve stayed at many Baymont Wyndham properties. This was easily the worst. I could mention middle things like the remote control wasn’t working no big deal but took forever to get it repaired. I could mention to use the toilet kept running no big deal he kept the bathroom door closed. I can mention to you the soiled carpets in the guest rooms were gross, but I did learn a lesson whenever I’ll stay at a Baymont hotel again I will call ahead and make sure they have laminated flooring in the guest rooms. The soiled carpets are just too gross. Above shower was repaired but looked gross. I went down to reception to get batteries for the remote. I had to go down there three times cause there was nobody at the front desk there the phone number you called nobody comes in 3 to 5 minutes. I called the number at the front desk, rings but nobody comes out. They didn’t have spray for the waffle machine the waffles stuck. Finally, the coffee at breakfastwas warm meaning it came from last night. The outside of the property was decent for walking a dog.

We got there later in the evening and were exhausted after traveling all day. The woman that checked us in was very kind and lovely, but the good stops there. We were barely able to sleep because the television would just randomly turn on and off, and other noises from in the room. The bathroom fan would make an insanely loud screeching sound every time the light was turned on, so we had to just leave it off. The latch for the lock was broken, thankfully the deadbolt at least worked, but you had to slam the door to actually get it to shut. The carpeting was grimy and sticky with a film, there was a spot of dried blood on the sheet that we found the next morning when we woke up, as well as a mass of mold on the fabric of the bed skirt. We didnt see the blood spot or mold last night because we were too exhausted to inspect the room, but honestly we shouldn’t have to. Also, the shower head would not actually work, you could run the water from the faucet but that was it - the shower head itself wouldn’t turn on. There were major safety and health concerns with that room/hotel overall. If I would have been traveling by myself I would have left immediately on the simple fact that I would not have felt safe staying there by myself with a door that wouldn’t latch properly. I never write complaints as I understand things happen, and sometimes you get what you pay for, but you shouldn’t ever have to worry about sacrificing your health and well-being when you pay to stay somewhere.

Room a little old but clean. Good area

The GOOD: 1. Staff! Everyone was friendly and helpful to the best of their abilities. 2. Cost. Reasonable. 3. Location. Right off the highway. Close to shopping/dining. About 25 minutes from Valpo. 4. Pool. Appeared well-maintained. My daughters enjoyed it. The BAD: 1. Filthy! Not talking about the bedding and counters. Housekeeping staff seems adequate enough (didn't encounter anyone directly). It's the overall facility - windows, window treatments (curtains, blinds), etc that are so laden with dirt and dust and grime that they're discolored. 2. Ventilation needs upgrade. Unknowingly booked a room with a jetted tub. The smell of mildew permeated the entire room. Additionally, the sign above the tub said it would be sanitized daily, however housekeeping doesn't come daily. In my 3 days at the hotel, the tub was not cleaned/sanitized. 3. Smoke. Smoking is permitted right near the entrance, causing breathing difficulty for those with asthma.

Smelled like smoke in the halls, but okay in the room. Elevator a little scary.

Did not seem overly clean and was over priced for the amenities and clenliness

Large parking lot. Very safe and quiet.

Was nice enough…..we had our dog

Carpet was filthy. Bathroom and walls dirty. Very damp room. Totally uncomfortable.

Yes

First off, the elevator was out and no one was even going to come and look at it until the next day. The building is worn out and not very well maintained. The doors are difficult to open and close. The fixtures are very old and outdated. The carpet throughout is in desperate need of replacement. You can’t continue to pour some sort of freshener onto it to get rid of the musty smell, it just doesn’t work that way. The staff was very nice.

Decent place to stay for the price. Elevator wasn't working.

Elevator was out of service. No rate reduction . A guest with me struggles to use stairs. Not enough towels in the bath.