Affordable Suites of America Portage

The front desk lady was nice.

Dirty, not what was advertised, AC was out of one of my rooms I had gotten.

It was cheap and nice and it was located like 5 minutes away from my family goes every year, Lake Michigan

Well i booked and reserved a room that was supposed to have 2 queen size beds in it but when i got there to check in they didnt have that room. I thought thats why you book it and reserve it so no one else gets that room?

Size of room was good, but nobody wanted to be in their rooms due to the smells and dirtiness.

Every family in our group had a room that smelled musty, damp and like someone sat there chain smoking cigarettes for about 10 years.. No staff available ever and some rooms had only two bath towels. Office is never open, we talked to several guest that showed up with a reservation but the office manager was not answering calls to get them checked in. They were stranded without a room. Dirty people walking around all hours of night and day, we didn't feel safe. This is a crack trap. Do not stay here it's all of the nasty things you don't want.. dirty linens, stained furniture, awful smelling rooms, broken shower heads. Shady! Awful.

The units are spacious & close to the beaches (thats the only bonus). We did not feel safe. Strange residents wandering around. Pounding coming from the unit above us all night long.

Noone is working in the office. They are impossible to get ahold of. There were multiple families needing to check in & unable to do so. They left a sign on the office door with a number to call for help, but they don't answer! After relentless calling & texting from us, they text us a room number & code to get in our room. Rooms are FILTHY. They are picked up, yes..but absolutely FILTHY. They haven't been mopped in months. Rooms smell of cigarette smoke & funk. There is noone there attending to guests, so if you need something or are staying multiple nights, you will not get fresh towels, replenished toilet paper etc. This could be a great place, but needs major cleaning & refurbishment as well as someone attending to the office so you can actually check in.

Great value all things considered. Room was pretty nice and we enjoyed staying there. .

Shower needed some help.

Manager contacted me to give door code since desk personnel leave at 5:00 Housekeeper very friendly and helpful Handicap parking directly in front of main door

It was OK full kitchen with basic utensils.

We’ve been here before, and we love this hotel, only thing bad is we wish we could stay longer. the Roos are so spacious, and the who property is very well kept

clean, great staff, value

location was a bit off the main path. breakfast could have more/better choices than frozen sausage links.