Extended Stay America Suites Cincinnati Blue Ash Kenwood Rd

The whole place sink like something funky

The Smell

They didn't have conditioner with the shampoo. No hair dryer, either. The breakfast was so bad that I didn't even bother the following day.

I couldn’t get the tv to work. The guy from the desk got it to “work” but told me that if I went to check the guide, I would have the same problem with it again. The phone didn’t work, internally or externally. Man from front desk said someone had probably unplugged it. Nothing was done about it and I didn’t feel like moving the bed to see if it was unplugged. Also, the phone was so dirty, it had dust embedded under the little, clear plastic covers on top of the buttons. The walls of the shower stall were coated with soap scum. It was difficult to avoid touching them, because it was just a small shower stall, not a tub and shower. There was no hair dryer and when I asked the front desk for one, they told me they didn’t have hair dryers. The fan in the bathroom came on with the light, and was extremely loud. The worst feature of the hotel was the location of the lobby. It was tucked into the inside corner of the L shaped building, with very little lighting. The only reason I guessed that it might be the main entrance was that there were some sketchy looking men hanging around the door. As a woman traveling alone, I didn’t feel comfortable walking through them, so I drove around the building looking for another entrance. If I hadn’t paid for the room in advance, I would have left and gone to a different hotel. Fortunately, when I completed my drive around the building, the men were gone. As I drove closer to the doorway, I could finally see the word “Lobby” over the door.

They had no conditioner nor any lotion only thing that was given was a bar of soap\nAnd a bottle of shampoo. They only gave us the option for no groNola bars and chocolate muffins and coffee.That was it. There was also a stench

The staff was very nice and had everything ready for you.

The room smelled bad

Nice place would stay again

needs to clean rooms. All the rooms have an odor

There was no cable the entire time of our stay. They give you a bar of soap for your face and body and no shampoo or lotion

Remote didnt work hallway smelled real bad

The pictures did not reflect the true nature of the property. PROS: easy check-in. Very comfortable bed. Windows that open fully. Full kitchenette. 24 hour reception. CONS: Dirty carpet. Odd smell throughout entire building. Shower head detached from the wall. No true amenities or breakfast

The room was really dirty the carpets weren't swept. Had to get the front desk to clean the carpets.

Had a nice and quiet couple of days which I was looking for, thank you and I can’t wait until the next time

Supposed to be smoking free room 322 smelled like an ashtray,tv was very temperamental and a bunch of people hanging outside when I arrived

Good!

Had to change room because bed was not clean!!

Great. Just needed a safe place to sleep. Everything was great.

This seems to be a hotel for truck drivers or transient people. People hanging out in the parking lot some nights.

The property was okay. The screen in the window was broken. There were some noisy tenants in the room above. Checking in and out was quick and staff were friendly.

Called to ask about my deposit and got left on phone for over 15 min heard them talking about everything but never came back to the phone and tried to say they couldn’t find my name no where so I must be a guest when booking was in my name cards I payed with in my names.. mind u this was what I heard them saying in back ground not to me bc they never came back to the phone..

The place is falling apart. Cigarette burns on the bed, junk on the wall, drips under the sink, broken shelving. refrigerator not working, windows barely hanging on, torn shower curtain, and a heavy smell of cigarettes throughout the building. I left immediately and they refused to refund the stay via the third party app I booked with them. Avoid at all costs or just go to a $30 motel because this is essentially what this place is.

For your safety don’t stay here. It was smelly, dirty and just nasty. Yellow stains on the bedsheets, pancake flat pillows and the most uncomfortable mattress. Oh and black pieces were coming out of the plumbing. This place should be condemned. They took a $100 deposit which hasn’t been returned. Also there were groups of people drinking and hanging out in the parking lot. Stay at your own risk.

Hair all over ceilings from previous stay

I could’ve done without the stained under sheet in the bed

Maintenance needs in room and hallway

The staff was wonderful to work with and the room was very clean.

Room was really clean! however the hallway smelled very weird and dirty.

The carpet was dirty. The bathroom floor was dirty, urine on floor around commode. Asked for 2 beds and the front desk wouldn’t let us have one. We checked in at night and the guy was kind of hard to get along with.

Hotel smelled and was old carpet not clean

Price was good but room felt dingy could have been a little nicer but did the job