Cedar Point's Castaway Bay

The rooms were clean, the waterpark was cool, the activities offered were fun, the festive atmosphere for the holidays was wonderful. The very disappointing part was the fact that we booked 2 rooms and requested multiple times weeks and days in advance for them to be adjoining. While I appreciated and did not expect to be able to check in early at 2pm... i was told at check in the adjoining rooms were not possible and that a "request is not a guarantee" and we were put in 2 rooms that were 2 doors down from each other. This was a family trip for Christmas and we had several small children in our party.I called down to the front desk once we got to our rooms and asked again if we could please get adjoining rooms and was once again very quickly told no. At about 6pm (4 hours after we got there), we were coming out of our rooms to see a family checking in to the adjoining room to one of our 2 rooms. They were just arriving and had all of their bags and even asked us if we knew where that room number was. Im confused as to why we could not have checked into that adjoining room at 2pm and the family arriving at 6pm could have checked in to the one we had 2 doors down. Overall we had a good time but it was not fun to have to have 1 adult in each separate room because they could not be bothered by the request that very clearly could have been accommodated.

Clean room. Good water park.

Love this Lace

All the above

Had a great time everything was great besides a ride lifeguard.

No free breakfast. It’s $18 for adults.

Nice stay. Seemed cleanly. Maybe minimally run down in a few areas from age but nice overall. Front desk rep was extremely friendly, accomodating, and kind. My apologies for not catching her name. Tall African American woman with long dark hair and butterly clips. So sweet!

Hot Tub was not warm enough, property outdated and over priced for what it is

Wonderful stay. Great location to visit cedar point. We got rained out, so we were able to go back to the hotel and hit the waterpark. The resort isnt huge, which made it really nice for the little legs in our group and the adults who had been walking all day really appreciated it too. The log ride was a pleasant surprise for our teenager who rode it multiple times. Their resort activities are more heavily geared towards little ones and our daughter loved the craft room, story time, and theming throughout the resort. All the staff from checkin thru checkout were friendly and positive. From the ice cream guy, to the craft lady all of our interactions were pleasant and they made you feel very welcome.

The property was nice. Staff was excellent. You could hear people in other rooms, when in your room. Could hear people talking in their rooms when walking down the hall.

Older but overall clean. Rooms could use queen size beds vs full

Great amenities

Friendly staff, clean property, something for all families

The hotel room was very dirty. There was a stain on the sheet of the bed (I documented with a photo). I also took photos of the dirty floor with sticky stuff and hair stuck to it. There were crumbs under the sheet that my 10 year old noticed. I have to say, I am not feeling impressed by Cedar Point at all. There were several water slides closed due to lack of staff. I will not be staying here ever again. I was almost tempted to leave and drive home after I noticed all of this at 8:30 when we were in the room showering after the water park. Seriously yucky!

We had a good time .

Friendly staff

The staff was very nice! The overall cleanliness of the hotel and Waterpark was good. But the rooms are a little on the small side and the beds were not comfy at all.

Beautiful hotel for young kids. Fun water park. Nice room.

Staff are nice, clean rooms, family-friendly.

Check in staff and everyone we interacted with was kind. Fun Waterpark and lots of kids activities.

Nice stay

Loved the waterpark!! Environment felt like I was on vacation. Putt putt was also fun! Great place to stay with kids! Starbucks in the hotel too was a huge bonus!

yes

We had a great time.

The room wasn't very comfortable. The ac showed it was 66 degrees but felt like 72. There is no privacy between the king bed and bunk beds. The starbucks drinks were horrible at this location. The bunk beds where very loose.. over all barely a place to sleep and thats it

The waterpark was great for our kids. It’s really nice that it’s attached to the hotel. The park isn’t as extensive as a great wolf type hotel but was a fun stop while at Cedar point.

The pool was amazing. The slides and activities there were suited for all ages. The activities were more for younger children and families.

Room was dirty, not stocked, refrigerator continued to leak all over the floor. Front desk staff upon check in was rude. Why just Starbucks? No coffee pot in room.

My family and I had a great time, and will definitely be back!

This is a water park for babies , there is hardly anything for anyone over age 12 Spend the extra and go to Kalahari

We had a lot of fun during our stay. Very kid oriented- which is exactly what we wanted. The lifeguard fist bumped my son every time he went to the water slide- my son thought it was so cool! He would keep my son at the top of the slide until I was able to make it make it to the bottom in time to catch him. That’s not typical of places so we truly appreciate the level of customer service and decency of the staff! My only negatives were that the entire building needed power washed (so many bugs/spiderwebs on the window) and more outdoor seating (went off season so it could be due to that).

A lot of areas in the water park were closed due to things not working. Staff were not helpful. Fridge did not work in the room. Room smelt like cat pee.