Novotel Wolverhampton

Overall positive experience.

Staff unbelievably courteous. Iron in room a thoughtful idea. Really comforting stay. Baths could be a tad lower for the ladies and the elderly when redecorating. The courteous staff is what stands out. I am settled on the hotel.

Nice hotel. Nice staff and lovely breakfast

The staff were very helpful and friendly

Check-in was smooth and quick. Prince went above and beyond. Room was clean with everything functioning as purposed. Breakfast was fresh and good. Welcoming and friendly staff.

Great overnight stay.

A little dated, but neat and roomy with a good bed.

Clean room and comfy.

Staff nice and helpful. Hotel was a little tired but still quite clean. Just could do with a revamp.

Tiny room. Cracks in the floor tiles with sharp edges, shower in the bedroom.

Unlike my last visit at the beginning of Nov on first floor, this third floor room was not good enough for the money. Mattress sagging and really needs replacing. I placed a towel under the sheet as the mattress protector was very stained. Bed frame broken. A lot of noise from the room adjoining (315). Did I get the worst/last room because of late check in even though I booked well in advance? Staff on reception and serving at breakfast were lovely as usual and breakfast was good. Bar food last night was not as good as on previous occasions and menu items had sold out (salad niçoise). Chicken César salad was truly awful. Extremely limited alcohol free options too. Becks blue was only lager/ale option. You have Hobson’s brewery in Cleobury Mortimer down the road - you could use them. Missed opportunity in today’s increasingly sober curious age. But as I said, reception staff, waiting staff and brekky all lovely as before.

The hotel room was clean and comfortable and a lovely hotel and staff where very helpful with our stay

The room was very comfortable. The food at the bar wasnt too bad.

Great staff, comfortable bed!

Excellent and friendly staff; very good breakfast, restaurant and bar. Very good and roomy public space

My stay at the Novotel Hotel was very good no complaints. The rooms were clean with the offer of robes and slippers (nice touch) The staff were amazing, polite and very pleasant. The breakfast was good, the choicesand the healthy options available. Overall experience excellent! I would recommend this hotel

Staff great but room poor. The room requires updating and the sink overflows with a smell, plus wastage comes up into the sink. The toilet needs a sink as leaving the toilet without washing hands and touching surfaces to get to the bathroom to wash your hands. Will not use this hotel xhain again

Good stay. However, we waited to be served at the bar and nobody appeared for 5 minutes, so we went somewhere else. In the room there was a bun in the bathroom but not the toilet room-so nowhere to discard sanitary products. Also no sanitary bags.

clean room and friendly staff, central location and excellent food.

Room was clean and spacious, albeit a little dated. Bring plugs as there are no usb points. Do like the fact it has a separate toilet. Breakfast and bar service excellent, quick and attentive.

Nice size room and comfy bed

1. I'd added an extra night and while the hotel confirmed that it would be linked when I got there it wasnt. Subsequently access to my room was locked after 24 hours. 2. Shower tub height was 2 inches above my knee. I'm 5ft4in making it hard to climb into shower and impossible to climb out. Was moved to an accessible room. 3. Breakfast. Please wait to be seated said the sign. Gave my room number and left standing. Asked if i could sit anywhere. Told self service. Over one hour of service left but most pastries were gone and not more coming out. No glasses left, reluctantly got some more. No small plates or bowls remaing, asked two people. Ended up using tea cup as a cereal bowl. Two bowls later put out and quickly taken by others. 4. Room i was moved to had water pipes which kicked in with noise from 4am when others started getting up. Lost over two hours sleep as it kept stop starting 5. Put in my room no cleaning signs on door. Housekeeping came in at 12 to clean room while i was trying to catch up on sleep. She had room only booked for one night 6. Got locked out of room as despite assurances they still had linked thw two nights booking. 7. Checked out at 8pm and cut my losses and drove home.

very friendly

Staff were very lovely , friendly and accommodating. I forgot to mention that I needed the sofa bed made up but the staff were very helpful and made it up immediately. The room just looked a bit tired I think, clean and tidy , just a bit in need of a revamp. Im being a bit fussy but no real complaints about the hotel

Very disappointed. Stayed here about three years ago and was disappointed as to how far standards had slipped. Front of house staff were very good but the rooms were not. The first room smelled of smoke and had a burn hole in the sofa, pretty bad for a non smoking hotel. The carpet was badly stained. The cupboard door was hanging on by a thread, the bedding was torn the whole place was tired and in desperate need of renovation. The second room was slightly better but toilet wouldn’t fill however maintenance were quick to repair that the following morning. The cooked breakfast was tepid and the ingredients were cheap, on a high note the made to order poached eggs were lovely. Won’t be staying again until upgrades are made.

Xx

Great stay

Arrived 11.30pm and left at 11am - room and bed very comfortable

Everything was great but the carpets & the curtains needed attention.

Yes

Convenient location for us to walk to Molineaux Stadium to catch the football match. This hotel is clean and modern with all of the amenities we needed. Staff were friendly, food was good with prompt service. The front receptionists were incredibly helpful and made us feel like we were at home. Go Wolves! (From 2 Canadians who will continue to cheer from afar!)

A good location in easy reach of the station, town centre and Molineux.