The Chester Grosvenor

Top rated by guests

Classic Double Room | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room | Premium bedding, minibar, in-room safe, individually decorated

Suite | Bathroom | Combined shower/tub, designer toiletries, hair dryer, bathrobes

9.4Outstanding

(1,013 Ratings)

"Nice place to spend a night in Chester. Cannot get more central. Friendly staff. Comfy bed. Good breakfast"

Mark

Don't miss out! Price and availability may change

9.4 / 10.0

Outstanding(1,013 Ratings)

Hotel in Chester

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Luxury hotel with 2 restaurants, 7-minute walk to Chester City Walls
This smoke-free hotel features 2 restaurants, a full-service spa, and a fitness center. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a sauna, and a coffee shop/cafe are onsite.
The Chester Grosvenor offers 80 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LED televisions are featured in guestrooms. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

This Chester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a sauna and a fitness center.

Amenities at The Chester Grosvenor

Restaurant

Air conditioning

Non-smoking

Gym

Bathroom

Bar

Spa

WiFi/Internet

Minibar

No pets allowed

Laundry services

Sauna

Bath or shower

Ironing facilities

Towels

Safe

Desk

Hairdryer

Map of Chester

Nearby attractions

The Liverpool Waterfront UK

15.4 mi

Available Rooms

$$$$

Top rated by guests

9.4Outstanding

(1,013 Ratings)

"Nice place to spend a night in Chester. Cannot get more central. Friendly staff. Comfy bed. Good breakfast"

Mark

Don't miss out! Price and availability may change

$$$$

9.4 / 10.0

Outstanding(1,013 Ratings)

Hotel in Chester

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Chester

Nearby attractions

The Liverpool Waterfront UK

15.4 mi

Available Rooms

About this hotel

Recreational amenities at the hotel include a sauna and a fitness center.

Amenities

Restaurant

Air conditioning

Non-smoking

Gym

Bathroom

Bar

Spa

WiFi/Internet

Minibar

No pets allowed

Laundry services

Sauna

Bath or shower

Ironing facilities

Towels

Safe

Desk

Hairdryer

Ratings and reviews

9.4 / 10.0

Outstanding(1,013 Ratings)

4.0 / 10.0

Great on all accounts appart from you were only served once at breakfast or at the bar. If you needed to sign for drinks or get more toast you had to go up to a member or staff otherwise you were ignored

5.0 / 10.0

Once again the staff and the hotel itself would exceeded anyones expectations From the reception staff to the kind porter who insisted on carrying our bags to our room to the room itself were fantastic. I wouldn't stay anywhere else in Chester

3.0 / 10.0

We didn’t appreciate having to pay £100 upfront on arrival (that we weren’t told about) as a deposit which we would get back. I had already booked and paid for the room. There were small refreshments in the room - crisps, biscuits, chocolate etc but I didn’t realise at first that there was an expensive charge if you ate them. I would have thought they were complimentary and it didn’t seem welcoming. The room was below average. The bedside plugs didn’t work, there was a crack in sink, handles were falling off, windows did not open and were very dirty, the decor was tired. The bed was big, clean and comfortable. The room was quiet and warm. There was air conditioning. The staff were very good and professional. In particular, the man on the door was very friendly and helpful. The entrance and dining area was impressive. The location is excellent.

5.0 / 10.0

Service was impeccable from the minute we arrived.

5.0 / 10.0

Good sized room and location

5.0 / 10.0

Great room good food &friendly staff

5.0 / 10.0

Easy access to the hotel from the Eastgate shopping centre car park. Helpful reception. Booked a Junior suite which was very comfortable and spacious. At the price of the room, though I think the breakfast should be fully inclusive . As it was, we had the included continental breakfast which was very good. The location in the centre of Chester is most convenient. There was a bit of late night noise from drunken revellers in the street but that is not the fault of the hotel. Overall we had a very enjoyable stay. Thank you.

5.0 / 10.0

Warm welcome from all the staff we encountered. Comfortable bed. Excellent continental breakfast (included)

5.0 / 10.0

Stayed several times , never disappoints, only downside is not being able to see the continental options , totally agree with table service for hot, but I like to see continental options before choosing

5.0 / 10.0

Hotel has a brilliant, central location and is only a short walk from the station. The hotel's service was excellent and all staff were lovely. Greeted at the door, taken to our room and shown the amenities and offered bookings both internally and externally. Room had a good range of premium tea and coffee, fresh milk and toiletries, too. Bed was big and comfy. Robes were provided too. Breakfast was delicious. We upgraded to a traditional full breakfast and the ingredients were great quality and tasted good. Check out was a personal process, not just dumping keys in a box. We really enjoyed it.

5.0 / 10.0

Staff attitudes, always smiling & helpful

5.0 / 10.0

Attentive, friendly staff.

5.0 / 10.0

The hotel was very inviting and the room was spacious and clean, although a little dated it adds to the charm. The doorman and the car valet were exceptional and were very charming.

5.0 / 10.0

The room was great. Breakfast fantastic

5.0 / 10.0

Great staff. Superb location. Comfy bed

4.0 / 10.0

Suite expensive but not really a suite, a bigger room with partial partition. Street outside very noisy with revellers all night.

5.0 / 10.0

Excellent thanks

4.0 / 10.0

Breakfast menu good as usual bacon overcooked and eggs still overcooked even if ordered soft A space generally will come available even though car park was Crowded

5.0 / 10.0

Lovely hotel

5.0 / 10.0

Friendly staff, always a favourite hotel for my husband and I x

4.0 / 10.0

Main complaint was the greasy smell from the kitchen entering the dining room Quite sickly Staff could not be faulted especially the door staff Unfriendly access from the car park i.e. phone receptionist

5.0 / 10.0

From the minute we walked through the door we felt that the welcome and service from all the staff was excellent. The rooms were clean and spacious and we were given interconnecting rooms as we had requested in advance.

5.0 / 10.0

People are very helpful

5.0 / 10.0

All staff from reception, restaurant to concierge were so polite .

3.0 / 10.0

Moved room due to the original being in an unacceptable condition- the upgraded room also had a number of issues indicating sloppy in house maintenance and or lack of the work being inspected by a competent inspector

5.0 / 10.0

Staff were lovely. So helpful nothing to much trouble. The hotel is beautiful. Would definitely come back. 😍

5.0 / 10.0

Breakfast was tasty but very slow to serve drinks, extra hot water. Parking easy, staff very friendly and polite. Room was spotless

5.0 / 10.0

The doormen who greeted us very so polite abd helpful as were all the staff

5.0 / 10.0

Ideal location and the shopping centre car park had direct access into the hotel. All staff were welcoming and friendly. Lovely spacious room. Nice to have fresh milk in the mini bar rather than long life. A couple more herbal teas would have been good rather than just 1 green and 1 peppermint.

5.0 / 10.0

Overall, amazing stay, location, food atmosphere. Well worth visiting.

2.0 / 10.0

Room and its amenities are not 5star

8.0 / 10.0

the reception staff were not very friendly. They gave us a room very far away. the shower didn't have a slippery mat super dangerous.

10.0 / 10.0

Nice place to spend a night in Chester. Cannot get more central. Friendly staff. Comfy bed. Good breakfast

10.0 / 10.0

breakfast was superb parking was a nightmare post code had taken us to a different carpark

5.0 / 10.0

Perfect stay, perfect location, perfect service

5.0 / 10.0

Excellent

4.0 / 10.0

Very disappointed with our stay at the Chester Grosvenor. We arrived in the evening and were disappointed to find that the only time allowed for breakfast was before 8 am. When going to use the shower - there was no hot water and the sink only had scalding hot water. When sharing the feedback with the manager, their response was apologetic. For 200+ quid a night, the basics just are not in place for a “luxury” hotel. Would advise you to book elsewhere as we will not be back in the future.

4.0 / 10.0

Room was lovely, staff were great

2.0 / 10.0

The room we were first allocated was terrible the bed so old dipped in the middle Frayed curtains Stained carpets furniture chipped bathroom tired enamel peeling off bath so moved to another similar room no views either Then moved to another a suite slightly better but dated and tired definitely not 5 star as stated The only saving grace was the Arkle restaurant which was excellent service excellent and food to die for amazing

6.0 / 10.0

The rooms advertised on social media look new and luxurious, This certainly is not the case. Very misleading.

FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at The Chester Grosvenor. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is The Chester Grosvenor pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at The Chester Grosvenor?

We found 18 amenities for this rental. This includes restaurant, air conditioning, non-smoking, gym, and bathroom.

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7.0 / 10.0

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Looking for the perfect place to call home during your trip to Chester? This Hotel offers a comfort and style with top-notch amenities, including Air conditioning, Hot tub/Jacuzzi and Parking Available, and more.

The Chester Grosvenor

Hotel in Chester

Reasons to book

About this hotel

Amenities at The Chester Grosvenor

Map of Chester

Nearby attractions

Available Rooms

Hotel in Chester

Reasons to book

Map of Chester

Nearby attractions

Available Rooms

About this hotel

Amenities

Ratings and reviews

FAQs

Is parking included with this hotel?

Is there a pool at this hotel?

Is The Chester Grosvenor pet friendly?

What amenities are available at The Chester Grosvenor?

Explore similar stays in Chester

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