Infinity

El sitio tranquilo y hemos quedado con ganas de más.lo recomendaré a mis amigos y espero volver pronto. Gracias.

La palabra correcta sería que ha faltado,éramos 4 personas y solo había 3 toallas grandes,1papel higiénico.Esto no es una reclamación, es una observación para los seguintes clientes.y la tv ha sido imposible conectarse.

The location was great and it was comfortable, spacious and well-equipped.

The only problem was the check-in - there was a delay with cleaning which, in itself, would have been fine, but information wasn't communicated in advance and was unclear when it was provided.

Great apt nice spacious great kitchen and balcony great bathroom nice and quiet

Gated pool and no toilet or rubbish bins around pool area

- The kindness of the cleaning lady :) - I really like this apartment complex, I have rented an apartment here several times.

I booked the two-bedroom accommodation for 2 people. 3–4 days before arrival, I informed the host that there would be three of us, and that we all wanted to sleep in separate rooms — meaning 1 person in each of the two bedrooms, and the 3rd person in the living room on the sofa, since we are a group of friends. I booked the apartment for 16 nights, and for 10 of those nights we would have been three people. The host replied saying that the sofa was not suitable for sleeping, although I should mention that the listing advertises a sofa bed as a sleeping option. He also wrote that it wouldn’t be a problem if three of us stayed, but it would come with an extra cost. I told him that this was fine for us. I only asked him to provide 3 sets of bedding in the two bedrooms, since there were 3 beds — one double bed and two single beds in the other room. He said he would tell the cleaner. On the day of arrival, I wrote to him again asking if everything would be ready regarding the bedding. He replied that he wasn’t on the island at the moment, but repeated that the sofa isn’t suitable for sleeping… I told him I understood that, but I had asked for enough bedding for 3 people. He again said he would inform the cleaner. Then he disappeared for hours — even though I messaged him, he didn’t reply. We arrived at the apartment after dark, and only one of the rooms was prepared; in the other bedroom there wasn’t even any bedding. I messaged him, and the next day the cleaner came and brought more bedding. It was very unpleasant to sleep on a plain mattress at night, and we had to use towels and clothes as blankets. Since we rented the apartment for 16 nights, halfway through I asked the host if we could get an extra cleaning and a bedding change. He wrote that the cleaner would come the next day and take care of it. I have been travelling to Lanzarote for 8 years, and until now the hosts have always offered this themselves for longer stays.