Hotel Casa Cuenca

Top rated by guests

9.2Outstanding

(289 Ratings)

"Unbelievably charming! So clean, comfy and well appointed rooms!"

Verified guest

Don't miss out! Price and availability may change

9.2 / 10.0

Outstanding(289 Ratings)

Hotel in Mexico City

Reasons to book

Guests love it hereGuests give this property a top rating

Great for petsBring all your friends and family, even the furry ones

Top-tier experienceA high end property in this area

About this hotel

Ideally located in the Condesa Borough district of Mexico City, Hotel Casa Cuenca is located 1.1 miles from Chapultepec Castle, 1.1 miles from The Angel of Independence and 2 miles from National Museum of Anthropology.

Amenities at Hotel Casa Cuenca

Concierge services

Free WiFi/internet

Air conditioning

Non-smoking

Pets allowed

Heating

WiFi/Internet

Laundry services

Ironing facilities

Safe

Housekeeping available

Fire extinguisher

Cleaning products

Map of Mexico City

Nearby attractions

Museo Nacional de Antropología

Available Rooms

$$$$

Top rated by guests

9.2Outstanding

(289 Ratings)

"Unbelievably charming! So clean, comfy and well appointed rooms!"

Verified guest

Don't miss out! Price and availability may change

$$$$

9.2 / 10.0

Outstanding(289 Ratings)

Hotel in Mexico City

Reasons to book

Guests love it hereGuests give this property a top rating

Great for petsBring all your friends and family, even the furry ones

Top-tier experienceA high end property in this area

Map of Mexico City

Nearby attractions

Museo Nacional de Antropología

Available Rooms

About this hotel

Amenities

Concierge services

Free WiFi/internet

Air conditioning

Non-smoking

Pets allowed

Heating

WiFi/Internet

Laundry services

Ironing facilities

Safe

Housekeeping available

Fire extinguisher

Cleaning products

Ratings and reviews

9.2 / 10.0

Outstanding(289 Ratings)

100% verified reviews

9.0 / 10.0

A lovely hotel with good staff. The breakfast was good

A great location in a lovely neighbourhood easy walk to restaurants etc

Everything was fine

8.0 / 10.0

A solid choice of a hotel

The hotel is small with a boutique feel. Our room number 8 was quiet with an outdoor seating area. This was hard to use as we were in Mexico City in February which is winter time. There was unfortunately no chair in the room itself. The room is heated by a split which is high up on the wall and took a while to heat up the room and you had to use a high fan. It was very clean and the bed was comfortable. The rain shower head was totally delightful in a large shower with lots of room for toiletries at the sink. The bathroom was not heated though. The breakfast was adequate with three choices that did not change for the 4 days we were there. There is a charming bar and the restaurant served lunch and dinner as well. We had dinner there one night and it was very good. The location is relatively quiet and the position good for walking in the Condesa area. The area was safe and with many good restaurants to walk to as well as lovely parks.

It is cold in the hallways and restaurant in the winter. No chair in the room itself. You reach the upper floor by an outside courtyard and staircase which if it is raining can be a bit wet.

10.0 / 10.0

Bougie in a most spectacular way! We shall return!

Unbelievably charming! So clean, comfy and well appointed rooms!

10.0 / 10.0

A wonderful place to stay and experience, Mexico City

The property was lovely, and perfectly located. The staff was wonderful and helpful.

9.0 / 10.0

Small, lovely architecture and nice features.

Super lovely property, great staff and good value for money

N/A

9.0 / 10.0

Would highly recommend for a long weekend in Mexico City!

Location was excellent and we could walk to all of the surrounding areas. The property was beautiful and interiors amazing! A relaxing and comfortable stay. The staff were really friendly and always available to help.

It was all great

8.0 / 10.0

Beautiful design hotel in a great location. However, price-wise it is a bit too much.

The hotel is beautiful and the location is in a great neighborhood but still calm. Breakfast options were limited, but very good. The staff was friendly and helpful.

The room we had was relatively close to the entrance gate, which we heard every time it opened and closed, which can sometimes be quite disturbing if you want to sleep. Also, the humidity of the bathroom did not easily go away in both bathroom and bedroom.

9.0 / 10.0

A lovely little hotel in the perfect location!

Location is truly 10/10, and the hotel itself is very cute and clean. The 24/7 reception is super helpful and flexible.

The rooms were quite cold and out of our three rooms two had problems w heating. Breakfast could open 7 instead of 8!

7.0 / 10.0

Lovely hotel but with room for a few improvements

The hotel is beautiful, as every other review describes. The staff are friendly and helpful. Our room (4) was spacious and had a lovely bathroom.

Two issues for a hotel of this price: the noise and the breakfast. Every night (of a five night stay) I was woken (multiple times) by: the buzzer to let people in and out of the building, other guests (who tried to be quiet as they returned to their room), other guests shouting and laughing at 2am/3am/4am, some loud crashing/pounding in the courtyard for half an hour at 2:30 am, guests leaving the hotel to catch early flights, the fridge buzzing loud/quiet throughout the night, the staff coming in at 6:30-7:00 accompanied, once again, by the ridiculously loud buzzer. I notice all of these things have been mentioned in passing by other guests and clearly nothing has been done to fix them. And then of course, CDMX is a busy and loud place — that’s my choice as a guest, however, I’ve never found a hotel to be quite so noisy; thin walls and windows don’t help. But given their is a night manager on site each night, surely they could asks guests to be more respectful of others? As for breakfast, it’s really quite odd to be greeted each morning with a short breakfast menu (tasty and nice options), accompanied by an extensive menu of paid options. I probably wouldn’t have thought twice about it until one morning I ordered a second americano and was told I’d have to pay. Given there is no tea/coffee in the room, I think this borders on the ridiculous. Given the huge numbers of hotels in the area, I probably wouldn’t risk the lack of sleep to stay here again. That doesn’t make it a bad hotel, just far too noisy for me - I’m not a light sleeper.

4.0 / 10.0

Below expectations

Comfy bed, great location, aesthetically pleasing design/architecture. The man working the night shift when we arrived was lovely and accommodating and gave us our room early at 5am.

The service otherwise was not up to the standard of a 9.4 rated hotel. A party of people staying at the hotel used the courtyard and hallways as their personal socialising areas after midnight to the early hours of the morning drinking and keeping the whole hotel awake. The hotel staff were apologetic, but did not compensate us for the bad experience/ lack of sleep for 3 days. They mentioned they were going to penalise the obnoxious guests, but that does not show good customer service to a couple on their honeymoon. Hope you guys learn from this, treat people fairly.

8.0 / 10.0

We enjoyed it!

Clean and well arranged. Staff were extremely friendly and nice. Easy to walk to scenic spots and restaurants

AC is not very strong especially for cold weather. Room a little small with no desk.

9.0 / 10.0

Felt like coming home

Wonderful quite location but convenient for the coffee shops and restaurants of lovely Condesa and the cultural attractions of Chapultepec Park. The young staff were friendly, helpful and enthusiastic.

10.0 / 10.0

Beautiful boutique hotel

Beautiful architecture, friendly staff and great location. Also great breakfast!

N/A

10.0 / 10.0

Incredibly beautiful stay!

Amazing stay! The room design was stunning and thoughtful. Little touches made the stay comfortable and luxurious. The staff were all incredibly friendly and welcoming. Would one hundred percent stay here again and can’t recommend it enough!

Nothing!

7.0 / 10.0

Lovely peaceful location - dreamy!

The location was incredible, nice and quiet too! The shower was amazing and the architecture was wonderful

That they stopped dinner and drinks on Mondays and Tuesdays. They should have told us before we booked

7.0 / 10.0

Tough to rate

The location is great. The concept is nice The bellman and restaurant staff are extremely charming.

I was moved in the middle of my stay to a room very difficult for me to access. I did not feel the hotel was particularly gracious in their handling of this inconvenience. The first room I was put in was very loud. The second room required climbing very steep stairs. For a ‘four star’ hotel of its price, these accommodations were not as expected.

9.0 / 10.0

Great stay in very pleasant room and surroundings. Good breakfast and lovely boutique building.

Great feel being small and more personal. Great location in a good area and easy walk to many restaurants

Air conditioning was to hot and damp regardless of setting

8.0 / 10.0

A beautifully designed and quaint hotel in a great location! A calm oasis away from the hustle and bustle of the city -

Beautiful design and location. Mostly very friendly and helpful staff.

Noisy with building work in some of the other hotel rooms which we weren’t warned about. Breakfast portions were quite limiting. It was a shame that there was no bar or option to get fresh drinks on the Monday and Tuesday we stayed.

10.0 / 10.0

A gem boutique hotel in Condesa

This boutique hotel was centrally located in Condesa a short stroll away from Parque Mexico and all that Mexico City has to offer. I had the best sleep I’ve had in a long time. The room was quiet and modern, very calming with earthy tones. Breakfast was fantastic. Overall amazing value for money and one of the best stays I’ve had, and I’ve stayed in plenty of 5 stars across the world.

A slight miscommunication around late check out but this was swiftly resolved and I was allowed to check out 1 h later than normal checkout time.

10.0 / 10.0

Would definitely come back!

Great boutique hotel. Great location. You can rent bikes right out the front door. Breakfast was wonderful. Felt very safe.

We wished there was a coffee maker in the room.

10.0 / 10.0

Great

Full of light and feel like home

Nothing

8.0 / 10.0

Lovely hotel in fantastic location for exploring Condesa and beyond!

Perfect location, lovely rooms, helpful staff

The bathroom in our room had no fan and smelt damp in the mornings.

8.0 / 10.0

Location is perfect for exploring the city. design and aesthetic is tasteful and well done. Courtyard and restaurant are

Location is perfect for exploring the city. design and aesthetic is tasteful and well done.

Nothing

9.0 / 10.0

Lovely stay in a great location

The bed was comfortable and the included breakfast was very good. Well designed - really enjoyed the nice shower as well.

7.0 / 10.0

Great location. Breakfast needs improvement

Beautiful building. Comfortable bed and pillows. Friendly staff at reception. Great location. Very clean.

Crammed rooms, small and tight. Breakfast was bland, possibly with the idea that you would purchase extra breakfast items from the restaurant.

9.0 / 10.0

Good!

Perfectly located in a beautiful area. The hotel’s design is remarkable, and our room was clean, comfortable, and well-equipped. We couldn’t have breakfast due to an early flight, but the staff kindly prepared a breakfast box for us.

The room was a bit small. We requested in advance to check in earlier, but unfortunately there was zero flexibility from the staff, which was disappointing. Even 1 or 2 hours of flexibility would have made a difference since we arrived in CDMX early in the morning.

10.0 / 10.0

Perfect, everything we wanted and was a delight to stay in this beautiful apartment

Everything, it’s a beautiful place and in a lovely location.

10.0 / 10.0

Amazing city, location, and hotel

Lovely property, delicious breakfast, great location near Parque Mexico and Parque España. We had such a gorgeous week there.

10.0 / 10.0

Great stay

Great location and very nice staff

The building is new and great, had some issues with humidity but the staff resolved immediately

9.0 / 10.0

Great location and excellent service

We had a great 6 day stay at Casa Cuenca for the following reasons: Excellent and helpful staff, which includes the front desk and waitstaff at Maleza! They provided a thoughtful cake and drink for my birthday! They also provide a pitcher of filtered water that they will refill to use daily. The location is great! It's on a quiet street, but there are plenty of great restaurants and cafes within a few blocks. It's also a 20+minute walk to Bosque de Chapultepec. We felt very safe exploring Condesa and Roma. We looked forward to breakfast every day! You get delicious coffee, juice, a pastry or toast and your choice of eggs. Shout out to Mari and Diego for great service. Our room was on the ground floor in the back with a terrace, so it was a pretty quiet and private space. The king bed was comfortable and there was a living space with sofa and TV.

Unfortunately, when using the shower (which has beautiful tile & great water pressure!), the bathroom and entire room became a sauna since there's no extractor or fan. It made everything damp. We talked to the front desk and they said they are planning to fix this issue in the future. There is also a lack of storage space in the bathroom. Just adding a couple shelves would be very helpful. The room was dark since the windows are covered by brickwork & the lighting is quite dim.

10.0 / 10.0

My stay was wonderful.

The property was beautiful! The breakfast was excellent.

10.0 / 10.0

Excellent! Would stay again!

The room was large and very quiet. Breakfast was included and good selection from freshly squeezed juices to various breakfast dishes. We also had a dinner at the restaurant and it was amazing! Everything was delicious and we even got an opportunity to chat with the chef. What a lovely touch.

10.0 / 10.0

Lovely, peaceful, great location.

The property was lovely. Rooms were clean,comfortable and quiet. The common area outside was beautifully landscaped. Breakfast was delicious. The service was very attentive. I would stay here again.

N/A

10.0 / 10.0

i will definitely come back next time visiting cdmx

perfect location, lovely staff and pretty chic design

the bathroom is smaller than i expected - and wet. but overall still pretty good!

7.0 / 10.0

the place is super charming and stuff was so lovley but it definitely needs some improvements.

The staff was friendly and super helpful , the decor was beautiful, amazing breakfas and the in-room cosmetics were amazing – all big positives!!

On the downside, it was very noisy from the street, and the room layout made it easy to see into other rooms. The curtain rods were too short to fully cover the windows, which didn’t offer much privacy. The biggest issue, though, was the bathroom. If you’re not comfortable doing your business with someone else in the room, this might not be the place for you – the bathroom doors are see-through, and unfortunately, you can clearly see someone sitting on the toilet. I was there with my boyfriend, and it felt not so sexy .

9.0 / 10.0

It was great, loved staying here, friendly staff

Need MORE light in the room and mirror…could put a shower glass vs curtain.

10.0 / 10.0

Cute quiet hotel in beautiful Condessa area

A beautiful boutique hotel in a very picturesque part of Condessa. Our room was huge with a separate living area. The breakfast was fantastic. Could happily have stayed a week or longer.

10.0 / 10.0

Delightful experience overall

Great location, comfortable amenities, wonderful breakfast and a very friendly and hospitable staff

9.0 / 10.0

Gorgeous, stylish and friendly

Gorgeous calm environment, stylish and excellent breakfasts. Staff were extremely warm and helpful. Honesty bar, small pool and general vibe

This is not something I didn’t ’like’ but important to know that this is not a full service hotel.

FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at Hotel Casa Cuenca. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Hotel Casa Cuenca pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Hotel Casa Cuenca?

We found 13 amenities for this rental. This includes concierge services, free wifi/internet, air conditioning, non-smoking, and pets allowed.

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7.2 / 10.0

Good

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Looking for a Hotel in Mexico City, this Hotel for $557 per night for your business stay, family stay, couples stay, getaway vacation, on your next trip.

Hotel Casa Cuenca

Hotel in Mexico City

Reasons to book

About this hotel

Amenities at Hotel Casa Cuenca

Map of Mexico City

Nearby attractions

Available Rooms

Hotel in Mexico City

Reasons to book

Map of Mexico City

Nearby attractions

Available Rooms

About this hotel

Amenities

Ratings and reviews

FAQs

Is parking included with this hotel?

Is there a pool at this hotel?

Is Hotel Casa Cuenca pet friendly?

What amenities are available at Hotel Casa Cuenca?

Explore similar stays in Mexico City

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