CITYSPIRE Namba Grace なんば-心斎橋エリア

Host was great and so considerate while we were having a tough situation. They had fast replies throughout the whole stay and before and after, communication was amazing.

The apartment had all the comforts needed for a short stay.

It would be helpful to have some dish towels available for drying and cleaning the dishes.

Great location, rooms were up to date and spacious

A couple more towels would have been perfect or places to hang them to dry.

Very large space, great to have a washing machine.

Check in is 4pm & check out is 10am. I requested to check in an hour earlier but was declined because they needed to clean. However, when we checked in, It was dirty! The toilet room smelled like urine, the dishes were put away but unwashed, the floors were dirty. We had to move the sofa bc I dropped something underneath,,,,bad idea!! There was a toy from a previous stay under the sofa (along with a lot of dust). The bidet also didn’t work. The instructions to get in were also very confusing. Overall, it is an older place & not kept very well. I definitely wouldn’t recommend this place.