IMPERIUM INN

The location is amazing, convenient and close to the Vatican. Jessica was very responsive and helpful.

We were given the wrong door code in the booking.com app and spend an hour trying to get into the property. The floor was not very clean and no laundry detergent, or dishwashing liquid was provided.

Las instalaciones y ubicación.

Very accessible to all.

My stay was generally pleasant and convenient. The location is excellent, just steps from metro and bus stops, with plenty of gift shops and mid-range brand stores nearby, making it easy to explore and shop. The surrounding area felt safe and accessible. The air conditioning worked perfectly throughout our stay.

There were a few inconveniences to note: the elevators only operate from the second floor upward (no downward), something to keep in mind if you're carrying heavy luggage or have mobility concerns. Accessing the room was also a bit tricky at first due to the older manual lock, which takes some effort to open smoothly. It took us over 30 mins to settle in during check-in, so with that kind of challenge, offering early check-in would have been a thoughtful gesture. Additionally, the checkout time is quite early at 10:30 AM, which is earlier than the typical 11 AM to 12 noon checkout offered by most hotels. One clear advantage of staying in a hotel is having access to a 24-hour concierge or front desk, which can provide immediate assistance at any time, something that was noticeably missing here. The room was reasonably clean during check-in but cleaning was not done daily, we had to take our garbage and dispose it in side street bin. The host was very responsive at first, which helped with settling in, though communication noticeably declined later. Our follow-up questions went unanswered.