Charming Elegance at The Pontcanna Pearl - Prime Location with Comfort and Style

Great accommodation at an excellent location

Location, comfy beds, modern apartment, communication with owner when I had trouble with uploading documents. Information prior to arrival and access to property.

Fridge and shower tray could do with a good clean.

Emplacement dans un quartier calme et proche du centre-ville, très bonne literie, appartement spacieux et équipements récents, accès pratique

Manque peut-être de produits 1ere nécessité (café d'accueil par exemple) mais c'est vraiment pour relever une possible amélioration

The living room/ kitchen area was lovely.

The cleanliness on arrival was honestly disappointing. There was dust on the surfaces, there was a used wet coffee pod in the coffee machine, it hadn’t been cleaned since the previous guests, the whole place could have done with a really good wipe down and thorough clean. There was also no tea towel to wipe down surfaces we had to buy some. The place has huge potential, if the cleanliness was better. We also had no heating or hot water on arrival and couldn’t have a shower until the next day, with two small kids staying our first night was extremely cold, and not relaxing. We also received a noise complaint from the hosts, which was upsetting. The two children were playing from 5-7pm before bed and we were asked to keep the noise down, honestly why allow children to stay when we couldn’t relax after this.