Hygge Chiado

Optimal location and good insulation, completely insulated from external noise. Clean and tidy with good bed and bathroom supplies. Really nice service and easy access.

There were only one towel each person, the washing machine without the soap and the coffee machine without the capsules (only 3 for 2 persons for 4 days). The apartment is not well insulated from the stairs which makes the apartment noisy in the night.

Lots of space, good air conditioning and prompt responses

The stairs up are quite dangerous and need some sort of handrail for 4 flights of very steep and short steps. There was also a strong smell off the downstairs toliet but apart from that the place was perfect

Location was fantastic. Street was quiet for a busy neighbourhood.

A few glitches checking-in. Everywhere else in Portugal needed only passport photos. The Smith-Adam’s request for a selfie with ID in hand was not reasonable. Noise within the building was a bit much. Please check out the photo showing the gap around the door. Furniture was cheap and showing signs of wear. Carpet was dirty. Recurrent sewer smell in our suite—-seemed to be coming from the bathroom. At times the same smell was evident in the staircase even. Stairs were made very clear ahead of time, but maybe a railing would help. Maybe it’s too narrow. Not sure. $35 euros per clean was pretty expensive. We always look after ourselves anyway, so this didn’t affect us.

The location was really good. I liked that you could use your phone to control the door, but maybe a bit unsafe/ inconvenient if you lose your phone or run out of charge. The management were nice.

I did not think this property was good value for the price. The apartment we were given was smaller than the one bedroom apartment advertised in the photo and there was barely any room to put our luggage. The bathroom also had a big centipede in it when we arrived. It is also up very narrow stairs so probably not recommended for anyone with mobility difficulties. I noticed that some guests mentioned they were given a complimentary breakfast, seems a bit unfair if not offered to all guests.