Dusun Bedugul Asri

La propreté, l'environnement avec le jardin très bien entretenu. Literie très confortable. Restaurant sur place avec de très bons plats. Un tres bon accueil. Le spectacle d'eau inattendu et sympathique.

Rien

Pas trop mal situer pour plusieurs activitée sur la région,cascade ,lemukih etc.. Le jardin est magnifique et l'entrée moderne aussi. Cet hôtel a clairement un potentiel d'amélioration pour avoir une étoile de plus.

Personnel jeune mais avec aucune formation. Demande 4 fois le numéro de chambre le temp d'un repas au restaurant. Je demande une boisson au bar et le serveur passe des coup de fils car il est perdu et me sert autre chose que demander.

Exceptional hospitality from staff especially Mr. Riyan, Ms. Radisty and Ms. Novi, beautiful scenery with mountains and lakes surrounding, Lustrous Gardens of flowers, vegetable and ponds, good qualities amenities.

Maintenance need to be done regularly to check health and safety standards. Buffet menu needs more variety.

Comfortable clean beds/linen. Wonderful showers. Staff were very friendly and helpful. Table tennis. Fish (carp) pond. Food was excellent.

Thin walls of hotel rooms. We could hear everything our neighbours were doing and saying. Very annoying and frustrating. The music around the grounds and in the restaurant. I would prefer to hear the running water. Or if there had to be music, calming nature music. The bar was poorly stocked and staff weren’t attentive. The steamed veg was rather awful. No wine on offer in restaurant. Suggestion - offer of blankets on an evening as some guests may come unprepared for the cooler weather.