Deluxe - Address Dubai Mall - The Residence





7.6Good
(983 Ratings)
"Location"
Verified guestDon't miss out! Price and availability may change
2 guests · 1 bedroom · 1 bath
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Deluxe - Address Dubai Mall - The Residence is a recently renovated apartment in the center of Dubai featuring private parking and allergy-free accommodations with private terraces. Guests staying at this apartment have access to a balcony.
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Heating
Spa
Balcony/Terrace
WiFi/Internet
Garden
Laundry services
Sauna
Fireplace
Family friendly
Ironing facilities
Smoking allowed
Safe
Accessible by lift
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Tennis court
Cleaning products
$$$$
7.6Good
(983 Ratings)
"Location"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
1.0 / 10.0
The property services and policy is worst.
It was frustrating to deal with this property.
3.0 / 10.0
nothing
nothing
3.0 / 10.0
Literally nothing besides the location
It’s very old and some of the things in the room are broken, the balcony door doesn’t slide and there’s no insulation so i can hear all tge noise outside, the water heater literally lasts 5-7 mins then turns cold
1.0 / 10.0
Only location was good come I had planned for shopping from Dubai mall
Hygiene issue, found hair on the carpet, remaining cutter pieces of nails, bed cover sheet was have some coffee and lipstick marks.
They took from us 1000 insurance deposit, when I entered the place all over was not clean and it’s huge hygiene issue
I had to request for cancellation due to so many reasons non proper place for check in and check out, no management experience, staff are not organized, no offer was made to me although I was told by booking customer service only 1st call that I need to go to the lobby and mngr has an offer for me to compensate my stay, but unfortunately I found that they are returning cash back and took my signature for receiving the cash back which they took for insurance. Thought I told them customer service of booking told me that I have an offer for me to compensate or something , they said we have nothing to offer .,
My worst experience in life
I will also upload the pics we took from the room in a while
1.0 / 10.0
Nothing Every thing was bad
Every thing
3.0 / 10.0
The view is superb and the housekeeping services were great.
The property is wrongly publishes as Address! It’s actually EMAR and is adjacent to the Kempinski. Overall, the stay was nice but we had a big issue about the property being misrepresented as Address!
6.0 / 10.0
Location is excellent
Bathroom is not good
1.0 / 10.0
Very careless unorganized service. I booked for four people we got only 2 blankets. When asked to get blankets they said we don’t have it. All night we couldn’t sleep got frozen.
1.0 / 10.0
Only the location
It’s a scam, they are using Address brand name to attract customers. The place is privately owned and subleased through a third party.
The apartment i got was overused with bad furniture, no safety box was working.
1.0 / 10.0
I liked how they unapologetically scammed me with no regrets like there’s no law to protect me.
RUN, look the other way. This company is here to rip customers off from my personal experience with them. The stay was 4x the prices I found on average in other platforms. I thought I’m getting a hotel access with vallet service and daily cleaning and room service. Turns out it’s a regular crappy residential one bedroom with bad views and super small kitchen totally unlike what I’ve seen in the pictures, their excuse was that they can combine all listings pictures on booking so pictures don’t have to match what they give you, isn’t that crazy? When I said I am not happy and want to leave they didn’t want to refund not even the last night, booking support itself was useless, this is my last time using the platform for sure… so I ended up leaving and still getting scammed for $659 for a night (paid 3 nights total) in a bad one bedroom with bad views. On top of that they force you to pay 1000 AED in deposit before you check in. Just the most predatory experience ever, just run away from this company.
5.0 / 10.0
The location is very bad and it’s very hard to find it and the entrance and exits are too much complicated.
10.0 / 10.0
Location
Nothing
10.0 / 10.0
An outstanding stay at Deluxe Address Dubai Mall The Residence. The residence was immaculate, elegant, and extremely comfortable, with world class facilities and an unbeatable location directly connected to Dubai Mall.
Special thanks to Shady and Ahmed for their exceptional hospitality. Their professionalism, warmth, and attention to detail truly elevated the experience.
Highly recommended. I would definitely return.
Checkout timing should be more flexible
10.0 / 10.0
Clean
Nothing
4.0 / 10.0
The stuff were supportive specially Mr. Bobby.
Its not the correct the address hotel its the address residence.
No lobby, they take deposit and the parking is inside the dubai mall parking P10 and no valet.
8.0 / 10.0
Downtown and close to Jumairah and JPR as well.
Crowded place
1.0 / 10.0
Nothing special
The property is using wrong tittle as this is not the actual property which has been enlisted in booking.com , the actual Address Dubai mall is faraway from this location
10.0 / 10.0
Welcoming despite early check in wasn’t possible but Mr Shady handled that.
Lifts busy and no concierge from outside once they know we at apartments
10.0 / 10.0
Location, facilities, cleanliness & professional/pleasant staff
1.0 / 10.0
Nothing
Everything,, the room was not organized , there is no service.. unfortunately the residence will give the clients bad vision about the main address hotel!
So baaad
1.0 / 10.0
Close to dubai mall
Very bad
1.0 / 10.0
Nothing
Everything
4.0 / 10.0
Very old and not updated the room.
The service. Not the workers but the hotel was sold and the staff are doing there best but with no lobby and everything goes through one person.
1.0 / 10.0
The apartment was nice with nice views
Be careful when you check in and pay the holding deposit. They actually take the money from your account and then want to give it back in cash for a terrible exchange rate.
1.0 / 10.0
Location
Lights didn’t work water heater in the bathroom didn’t work. On asking for room change they didn’t do that. And now iam trying to get a refund which also they refuse to give. Just fyi this has nothing to do with address hotel pls don’t get fooled! It’s run by a random company and the owner is rude and dismissive. The manager was decent but what’s the use he was not able to help in anyway
10.0 / 10.0
Location is absolutely amazing
Good hotel
Nothing
10.0 / 10.0
Location is inside dubai mall
Apartment is spacious
Nothing
10.0 / 10.0
Location
Nothing
10.0 / 10.0
Very nice property, very nice services, amenities are good pool and gym well maintained.
Housekeeping are on time and they do good effort.
The check-in team are very cooperative.
Highly recommend
Nothing
10.0 / 10.0
Good hotel apartment and well served by the operating team
Nothing
10.0 / 10.0
Good hotel and good team
Nothing
10.0 / 10.0
It was comfortable stay.
Nothing
10.0 / 10.0
Very good, highly recommended for all guests
Nothing
6.0 / 10.0
Location, cleanliness and staff
In room tel not working. Very low speed internet
10.0 / 10.0
Good serviced apartments.
Nothing
10.0 / 10.0
Location
Nothing
10.0 / 10.0
Location is wow
Good and clean
View is unique
Nothing
1.0 / 10.0
The property's strategic location and direct access to the Dubai Mall are highly advantageous.
The initial check-in process did not meet the anticipated standards. Furthermore, the assigned room exhibited deficiencies in cleanliness. A mid-stay room change due to maintenance requirements caused disruption.
1.0 / 10.0
Nothing
I strongly advise against booking Deluxe - Address Dubai Mall - The Residence through SUITESTAY. The property listing on Booking.com is completely misleading. The images shown are heavily edited or taken from a different unit altogether — the apartment I was given looked nothing like the photos.
10.0 / 10.0
Good place with close entry to dubai mall
Nothing
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Deluxe - Address Dubai Mall - The Residence. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
Yes, a swimming pool is available for use at Deluxe - Address Dubai Mall - The Residence. Enjoy the water!
Is Deluxe - Address Dubai Mall - The Residence pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Deluxe - Address Dubai Mall - The Residence?
We found 26 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, pool, and non-smoking.
