Savoia Luxury Apartment

Spacious, clean, and great location close to train station and taxi station.

I have no complaints. The unit was spacious and modern for 3 of us. 2 adults and our 8 year old.

aproape de gara , doar trecu strada , restaurante la parter

ca la 6 dimineata s a oprit camdura si a fost usor racoare , nu frig

The apartment was just right across the road from Milan Centrale. A very spacious and well equipped apartment. The drying rack provided was very useful. Although just across the road from the central station, it was pretty quiet. The host who handed the keys to us was super friendly.

Just minor- a soap holder and shampoo rack in the shower would have been useful. Better communication earlier on would have calmed my nerves regarding early arrival and where to put my luggage’s . I have sent multiple WhatsApp and messages regarding luggage storage for early arrival and did not hear back until the day of arrival that I can put our luggage’s at the central station for 12€ a day per piece or 4€ per hour. The washing machine did not work.

The apartment was clean, the location is very good, and access to the building was easy. On the first day, the staff member who welcomed us was helpful and polite, which we appreciated.

I am writing this review calmly, but with great disappointment, because the overall rating of this property does not reflect a very serious safety issue we experienced. On Sunday morning, the elevator was not working. There is a staircase, however once you exit, re-entry requires a key, which put us in a situation where we were afraid to leave the building and not be able to get back in. While I was trying to find a solution and look for a key, one neighbor was kind and genuinely tried to help, eventually arranging access for us. However, another resident reacted in a hostile and aggressive way, shouting at us and trying to force us outside. This was extremely upsetting and made us feel unsafe and humiliated as guests. I understand that on Sundays things may move slower. However, a safety or emergency situation cannot be considered “out of working hours.” In such moments, guests should feel protected; not threatened. The host was unreachable during this critical time, and no immediate support was provided. Because of: the non-working elevator, the unsafe emergency exit situation, the lack of host support, and the unacceptable behavior of one resident, we felt very uncomfortable and unsafe, despite the property’s good location. If it had not been for the kind and helpful neighbor, we would not have been able to resolve this situation at all. For that, we are truly grateful. At the same time, this shows how vulnerable guests can be in this building when something goes wrong. This is why I am giving a low score, even though the overall rating of the property is high. Future guests should be aware of this risk.