Grand Hotel Palace
Top rated by guests





8.9Excellent
(3,313 Ratings)
"The room was very spacious, clean, and well equipped. The welcome gift was a very nice surprise. The staff were really friendly and helpful. The restaurant had really good food, even for gluten free t..."
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5-Star Hotel
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
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This 5-star hotel is located 2.5 mi from the city center of Thessaloniki (Aristotle Square). Free shuttle service from/to the city center is provided on scheduled hours.
Business facilities
Shuttle available
Free shuttle available
Concierge services
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Top rated by guests
8.9Excellent
(3,313 Ratings)
"The room was very spacious, clean, and well equipped. The welcome gift was a very nice surprise. The staff were really friendly and helpful. The restaurant had really good food, even for gluten free t..."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
5.0 / 10.0
The room was nicely designed. Breakfast was amazing.
Room was small. No air conditioning which would have been fine in winter except for some reason the room was 26 degrees inside. I have a 2 month old baby and so this was extremely hard for us all to sleep. We were told to open a window but then all we could hear were the trucks on the highway. I would have expected some sort of compensation for the poor air conditioning. At least free parking or something…
1.0 / 10.0
I strongly advise against staying at this hotel. Despite its four-star rating, my vehicle was broken into and stolen from the hotel’s parking area. The hotel staff disclaimed all responsibility and, even more alarmingly, refused to contact the police or provide any form of assistance. Such conduct demonstrates a serious lack of security, accountability, and basic professional standards. This experience was entirely unacceptable and deeply disappointing
I strongly advise against staying at this hotel. Despite its four-star rating, my vehicle was broken into and stolen from the hotel’s parking area. The hotel staff disclaimed all responsibility and, even more alarmingly, refused to contact the police or provide any form of assistance. Such conduct demonstrates a serious lack of security, accountability, and basic professional standards. This experience was entirely unacceptable and deeply disappointing
10.0 / 10.0
The room was very spacious, clean, and well equipped. The welcome gift was a very nice surprise. The staff were really friendly and helpful. The restaurant had really good food, even for gluten free travelers like myself. The breakfast was rich and had a lot of choices. The hotel has free taxi service to downtown Thessaloniki, but limited times. I feel like the hotel should add another drop of time between 3-5pm since there is a huge gap the morning and night drop off times.
The spa has only one sauna room and it gets busy with 200+ rooms. The free parking is too small for the size of the hotel. Area around the hotel is basically the ghetto.
8.0 / 10.0
Good quality at a good price. It was clean and break fast had a good selection.
Location, you do need a car if you stay at this hotel.
10.0 / 10.0
Facilities
N/A
10.0 / 10.0
Good location for the Macedonian bus station. (3 km from centre of city)
Friendly staff, good bar area and good breakfast
Swimming pool closed at 3pm so unable to use during our one night stay
8 min walk from bus station down very rough, busy back road.
10.0 / 10.0
Excellent hotel with modern room and very clean room. Very tasty breakfast with a lot of choices. Cozy atmosphere in the whole place. Free secured parking outside. Center is around 2.5 km away, but it is possible to reach by walking.
5.0 / 10.0
Nice garden and room. Food is also good.
The spa center has only sauna, the pool is not working. Gym is disappointing. TV is not smart, you expect this in hotel with 5 stars.
2.0 / 10.0
It doesn’t fit 5 star hotel, the parking was full, it makes you feel stresed when you get out of hotel if you can find again a parking spot, the undergroud parking was full also outside.. the pool wasn’t workig (they should tell before booking if the pool is not working).. also the breakfast was :(..
10.0 / 10.0
breakfast was great. Bed was comfortable. Modern rooms. Loved it all.
9.0 / 10.0
Breakfast excellent
Location
It’s a shame the hotel was not in a slightly more central or coastal location otherwise beautiful hotel
Only location
9.0 / 10.0
Of course. Here is a summary in three sentences:
The hotel's breakfast was a delightful experience of careful abundance, featuring freshly prepared omelets, warm pastries, and high-quality details like individual pots of jam and exotic fruits. Waking early provided a moment of luxurious, unhurried peace in the sunlit dining room, feeling utterly pampered by the quiet efficiency and hospitality. It was the highlight of the stay, a perfect and peaceful start to each day that made me feel completely spoiled.
6.0 / 10.0
Great hotel, a big old but still contained and great value for money.
The location is very bad. We thought it’s close to the city center but it’s not at all and the area was very disappointing. It’s “in a middle of nowhere”, not close to anything and the neighborhood is very bad and even unsafe , especially at night. We were told about it from a few locals and taxi drivers. Other than that it was great, very spacious and comfortable, service is wonderful and breakfast was lovely!
10.0 / 10.0
Everything
Maybe the distance to city center
7.0 / 10.0
The Hotel is very nice and kept clean, the staff very friendly and always willing to help. Location of hotel is close to train station and taxi stand. Very good parking facitlies.
The location of hotel is not nice, its like an industrial area, but on the other hand the hotel internally and in its ourdoor area in front of hotel very nice.
9.0 / 10.0
I did read the negative reviews for the hotel and was skeptical, but I really wanted the underground parking and there are not many options in Thessaloniki in that regard. The hotel turned out to be very nice, the negative reviews appeared to be just false. The room was modern, clean and spacious, the neighborhood is safe (in comparison with let's say Brussels city center), and etc. Yes this is arguably not a true 5 star, but it is worth the money for sure.
Someone from the personnel was ringing the doorbell in the morning despite the "do not disturb" notice.
9.0 / 10.0
How clean it was and that the people were so nice
The extra bed was so hard and the pool was so small
6.0 / 10.0
- great breakfast
- nice staff and very helpful
- sauna
- recently renovated rooms
- location is a bit far for the city center
- the pool and gym are small and not what you would expect from a 5 star hotel
- even though some rooms are recently renovated you can hear everything from the hallway and from the other rooms
10.0 / 10.0
The staff was very kind.
Especially Reception and Breakfast staff.
Great location.
The door of toilet being half transparent and without lock.
8.0 / 10.0
Hotel was nice, clean and quiet.
The Location. No shops, Tavernas and coffeshops nearby.
7.0 / 10.0
Lovely old building. Looks amazing. Nice bath tub in the room.
The bathtub had one of those showers that you have to hold yourself. Would be so easy to put a bracket on the wall. Some genius came up with that :)
9.0 / 10.0
Breakfast was good had a great variety. Location suited us for parking our hire car, the area outside of the hotel grounds did not match what we were staying in it was dirty and had a very unkempt feel.
Hotel was great, if the government could do more about the atheistic look in the area. We didn’t think Greece was as poor as it felt.
8.0 / 10.0
They are charging for park, even motorcycles.(just parking back of some cars…
5.0 / 10.0
Congratulation to the chefs! the breakfast was delicious and plenty.
The beds were comfortable but I asked for double bed and I get a twin bed room.
Dirty and tiny swimming pool. The spa from this hotel is anecceptable,The photos are either fake or full with photoshop.The Hotel manager have to check how dirty is the swimming pool. The location is bad in aloudy common neighbourhood 5 km from city Center, a 8 Euro Taxi is required every time you wanna visit the city Center.
10.0 / 10.0
The breakfast was amazing. Such a variety of delicious goodies, ranging from breads, croissants, cheeses, fresh fruit and salads, jams and marmalades, eggs, omelletes, fresh youghurt, cereals and Greek pastries.
The area of the hotel is difficult to get to, close to the warf and industrial warehouses which made it unsafe, dirty and quite frightening to walk around.
10.0 / 10.0
This hotel is located near the bus station. The breakfast was very good. Our reasonably priced bottle of wine was accompanied by a complimentary cheese board.
It’s not in the best part of town but we chose it as it was near the bus station.
7.0 / 10.0
Good breakfast, comfortable bad, staff is really kind. Better looking from outside, rooms are little bit old fashioned.
Smell of sewerage in city and inside hole of hotel, hotel is too far from city center.
8.0 / 10.0
overall it was ok
i didnt like the pool
10.0 / 10.0
I simply liked everything! The hotel is not in the middle of the city which is totally perfect because the center was too crowded which I am not fan of having during vacation. From the hotel to the city is walkable I simply walked and it took me 30mins. Perfect morning excise. The staff were all friendly and helpful which the second most important factor every time I stayed in a hotel and the first is of course the comfort which this hotel also exceed my expectations.
none
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Grand Hotel Palace. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Grand Hotel Palace pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Grand Hotel Palace?
We found 4 amenities for this rental. This includes business facilities, shuttle available, free shuttle available, and concierge services.
