COMFY INN MANILA - KALAW

Maganda naman. Babalik parin ako. Malinis pero sobrang tagal ko naka check in kahit na pinakita ko na ang booking reference ko

Good

none

The room was quite dark. While I believe the linens had been washed, they still had visible stains, which did not inspire confidence in their cleanliness. The couch also had noticeable stains, making me hesitant to use it. Although a clothes iron was provided, its soleplate appeared to have been repaired and was no longer flat. Instead of removing wrinkles, it left marks on my clothes. The shower’s water temperature control was also not functioning properly, making it difficult to regulate the water temperature. Basic amenities were lacking. There was no complimentary liquid soap, shampoo, or bottled water. There was also no electrical outlet beside the bed, which was inconvenient for charging devices overnight. Soundproofing was another issue. Conversations from the adjacent rooms and even from the rooms across the hallway could be clearly heard. If your neighbors happen to be noisy, expect little privacy or quiet. Most disappointingly, the room I received was not the same room type I had selected and booked through Agoda. The pictures uploaded in the Agoda app are very much different with how the hotel rooms and facilities look in reality. Under normal circumstances, I would have raised the issue. However, I arrived after 9:00 PM completely exhausted from work, had to leave again at 5:00 AM for an event, and only returned shortly before checkout at around 11:30 AM. I simply did not have the energy to request a room change or file a complaint during my stay. I just dealt with the issues. I have stayed in smaller, more modest, and less expensive hotels and inns that provided a far better guest experience. Unfortunately, this is the first time I have encountered a stay with this many issues. Considering that the PHP 1,700 price is already discounted, meaning it could cost higher under normal circumstances, that price in other more modest hotels will give you a better experience. I will not recommend to others especially to my friends, and I will never book again in this inn. If I could, I will even request for a refund—will settle for half the total price.