Mitos Suites

Excellent comms with manager Great and friendly on site manager Kind bottle of wine gesture at end of stay Opposite excellent taverna Kids loved pool

Confusion / cross wires over complimentary breakfast which is no longer offered. Walk down into Agios Prokopios felt a little unsafe for children as no pavements (not the fault of Mitos Suites though!)

Great location and really friendly helpful staff. Room was really clean with great pool.

As no breakfast is provided and nowhere on site to get meals it would have been useful to have more provisions in the room to self cater e.g. crockery, cutlery and a bigger fridge.

Location was good, short walk down to the beach and town. Room was very clean, and cleaned everyday. Travel cot was new and in good condition. The pool area was great and again exceptionally clean. Staff on site were friendly and helpful, organising things like taxis.

Slightly more self catering facitlies would be helpful and maybe a bigger fridge. Nothing else.

We love the pool! Our kids wanted to swim all day. We had a nice view from of the sea from our room. This is our second stay.

We booked our annual family holiday for 7 nights what was advertised on booking.com as a 2bedroom Deluxe Family Suite (see attached screenshot clearly showing Bedroom1 and Bedroom2), so when we arrived and were shown a room with only 1 bedroom with en-suite bathroom we said that we must have been shown the wrong room. We were invited to ring the hotel owner who literally shouted down the phone at us for 10 minutes that we had not read the details correctly, we were in the wrong, the beds in the living room meant that it was a 2 bedroom etc etc. We were pretty shocked by the whole experience but as there was no-one else there (apart from poor Christian the maintenance guy) we went out and tried to have a good day. The next morning there was a 'manager' on site, we spoke to her, she said that it was OUR interpretation that it only had one bedroom and that the beds in the living room - because they were not sofa beds - meant that it was 2 bedrooms. She said they could do nothing else for us. We asked to check out as we had found online another apartment with 2 bedrooms down the road, she said we could check out but there would be no refund for the remaining nights. She then told me (whilst swearing blind that the Living Room was a Bedroom) that they had changed the description of the apartment on booking.com to a 1 bedroom with Living Room - which is what it should have been in the first place!! She then called the owner who came over to the apartment, again he said very angrily this was our fault and that I needed to 'recognise my responsibilities'! When we asked to check out with a refund for the nights we had left - he asked if we were joking and walked out. He then sent me an abusive text message saying that we had been disruptive and he would take legal action and get the local authorities involved against me if I said anything else. It was quite scary.

The apartment was described as a Deluxe Family Suite, in reality it was an average 1 bedroom apartment. The bathroom was pretty grim, see photos, the fridge was a tiny hotel room style fridge so there was no means of having a iced cold drink around the pool - even if you did have more than two glasses or cups - which we didn't even though there were four of us. When I asked about this I was told to get a drink from the hotel next door!! There was nobody on site in the week we were there, other than the times I have described above, although we were actually quite glad about this as we felt threatened and intimidated. Although in the beginning the owner said he would pay for a meal for us, we never heard anything else about this, and we paid around £500 more than we should have done for a comparable 1 bedroom apartment. This is not a hotel, it is simply a room with access to a pool. Whilst the pool is kept clean, there isn't any space around it and the sunbeds are cheap ones which are fixed and do not adjust in anyway so they are so uncomfortable anyone round the pool only stayed for around half an hour. Travelling with 2 teenage daughters and all their paraphernalia it was really important to us that we had 2 bedrooms but as it was we made do for the week we had absolutely no choice, and when I emailed booking.com they just emailed the complaint straight to the hotel who said they did not recognise the complaint. I have NEVER experienced such downright dishonesty and unpleasantness whilst travelling. When I was looking through the reviews I found another one where the owner has previous of yelling at his guests if they have a complaint. Take my advice and stay elsewhere, Agios Prokopious is a gorgeous place to holiday and we actually had a great time having lovely food and enjoying the surrounding area and beaches. NB I also have a live complaint with booking.com about this as it is false advertising.

The pool was always quiet and very clean. Size of rooms was fabulous lots of space

Nil

Location is good, walking distance to Agios Prokopios. Spacious rooms with good facilities for families.

Parking is 100metres down the road at a public car park. Was greeted by a staff member upon arrival for check in but no bar open for any drinks or snacks. Hardly saw any staff. Bathroom does not have a shower screen. Would have originally had a tub which has been removed and turned into a shower. Water goes all over the bathroom which is not ideal for a family group. Can be slippery and messy. Overall a reasonable place for families, clean and basic accommodation.

everything! great facilities, great location, great stuff and breakfast. clean!

nothing