Hôtel Rallye & Entrées aux Bains de la Gruyère

The room was very modern, clean and a large comfortable bed. Parking was good and it also had underground parking lot. The staff were friendly and there was a lift! We did not eat there or had breakfast. Short walk to the centre and chateau.

Nothing.

Very well located, in the beautiful city of Bulle. Close to the Gruyères castle and medieval city, the Cailler chocolate factory and the Gruyères bath. The Georgian restaurant is very good with an excellent service.

The hostel is modern style, not really appealling from the street. But inside it is comfortable and executive suites have space.

Closed and locked garage for motorcycle

Nothing special, but pool is missing :)

Comfortable bedding and pillows. Nice bathroom soap and lotion. Special requests on reservation were noted and provided, except for required/reserved car parking.

Our late arrival was met by not being able to reach an English speaking person on the emergency/after hours arrival phone. In fact, we were hung up on when we asked in English. Further, the (obviously at that point) late arrival (when the desk closed without our having then yet checked in) was very disconcerting. Fortunately, we had (international roaming) internet access, so we found the email containing our assigned room number, and with the key box code allowing us to access our room key. Honestly, a DIRECT PHONE CALL from the front desk (and the use of the last four digits of our contact phone number from the reservation) would have been FAR BETTER SERVICE!! Further, the single coffee machine at breakfast broke and was not in service for quite some time. Honestly, the entire breakfast layout could be improved (more shelving, less horizontal space consumption), and offerings increased. Better layout would also permit the provision of additional coffee/hot water machines, as well. Duh! Even the service personnel gestured impatiently while waiting for the 'back up' coffee machine (located behind the hotel bar) to dispense beverages. Needs improvement!!