Crystal Interlaken
Top rated by guests





8.4Excellent
(316 Ratings)
"It was a clean room, which was spacious. The train station was less than a 5 minute walk. Staff was super accommodating and helpful "
ZackDon't miss out! Price and availability may change
3-Star Hotel
Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
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Mandatory fees: You'll be asked to pay the following charges at the property: Deposit: CHF 200 per stay A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking. A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age. A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age. Tourism fee: CHF 1.00 per person, per night We have included all charges provided to us by the property. . Optional fees: The following fees and deposits are charged by the property at time of service, check-in, or check-out. Crib (infant bed) fee: CHF 15.00 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. . Policies: Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and guests are provided with hand sanitizer. . Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed No onsite parking is available This property accepts Visa, Mastercard, and American Express; cash is not accepted Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit . Special instructions: The front desk is open daily from 8:00 AM - 11:30 AM. Front desk staff will greet guests on arrival.. Minimum age: 18. Check in from: 3:30 PM. Check in to: 7:30 PM. . Check out: 11:00 AM.
Non-smoking
Bathroom
Coffee/tea maker
Refridgerator
Balcony/Terrace
WiFi/Internet
Minibar
Ski in/Ski out
Kettle
Laundry services
Towels
Safe
Desk
Hairdryer
$$$$
Top rated by guests
8.4Excellent
(316 Ratings)
"It was a clean room, which was spacious. The train station was less than a 5 minute walk. Staff was super accommodating and helpful "
ZackDon't miss out! Price and availability may change
Ratings and reviews
8.0 / 10.0
Great location close to transportation and dining.
4.0 / 10.0
Very helpful front desk and staff. The room was spacious and the breakfast was great. Not the state of the art in terms of the condition of the hotel but great location and overall experience!
10.0 / 10.0
It was a clean room, which was spacious. The train station was less than a 5 minute walk. Staff was super accommodating and helpful
2.0 / 10.0
It was clean & walking distance to restaurants. Basic no frills but friendly staff. Good for overnight stay.
3.0 / 10.0
Receptionist was very pleasant and helpful.
5.0 / 10.0
friendly staff, a nice balcony,
5.0 / 10.0
Very friendly staff, close to train station and an awesome breakfast!
2.0 / 10.0
Friendly staff, interesting keys system. Very near to Interlaken West.
2.0 / 10.0
Room is clean and spacious. It's easy to access to train station and the village. Breakfast is good.
5.0 / 10.0
Nice friendly hotel, rooms clean and the beds comfortable, easy to walk about the town quiet location i have no complaints.
5.0 / 10.0
Good location close to station
Hotel staff very pleasant, very helpful
Good breakfast
5.0 / 10.0
We had to catch an early morning (6:30 AM) train from Interlaken West, so found this place that is literally a 5 minutes walk from the train station. Room was clean and neat. Check in process was smooth. They had a very nice breakfast spread early for us.
2.0 / 10.0
I would give this hotel two stars. It is clean and located 5 minutes away from Interlaken west train station. The room is extremely basic. No AC and no screens on the windows.
3.0 / 10.0
I'm travelling around Switzerland by rail and this hotel was very convenient for me as it is situated just a few minutes from Interlaken West station.The hotel provides a transit pass, which can be used to take buses and trains in the city area. All the amenities a traveller needs are in walking distance. Service was good, staff werefriendly, breakfast was ample and there was always space available in the breakfast room.
2.0 / 10.0
Very basic for a reasonable price for the area. Super nice staff but the room was a bit shabby and the bathroom has seen better days. The hairdryer didn't work and there was a bit of a funky smell although it seemed ckean. Thin walls let through our neighbor's loud talking. The breakfast was pretty good.
3.0 / 10.0
Loved the staff and lovely clean room. And with a large balcony. Extremely convenient to station - easy walk to everything
2.0 / 10.0
Room was clean but no elevator for our room had to bring luggage using 10 stairs
Carpet
They did help to keep our luggage at reception after check out
Breakfast was decent and service was good
1.0 / 10.0
Located on a noisy street. Lots of cars and people coming out of bars screaming at night.
5.0 / 10.0
Very friendly staff really helpful. Excellent breakfast good selection.
Comfortable beds and a fan available if bedroom was hot. Could have done with more powdered milk for tea available.
1.0 / 10.0
Terrible beds, hard as a rock. No Air condition. Very uncomfortable place. Had a terrible night !!! Very expensive... DO NOT RECOMEND
3.0 / 10.0
Nice hotel comparing to budget nice location too friendly stuff
4.0 / 10.0
From the outside it doesn’t look like much, and it’s not in the flashiest of Interlaken’s neighborhoods, but inside everything is discovered to be quite fine, beginning with the helpful and agreeable staff at the front desk and ending with the hard-working and accommodating staff busy with the breakfasts (all of whom are proficient in English for those who might be worried about language issues). Perhaps the best thing about this hotel is its location on the southern edge of the town, meaning that if you have a car you’re not more than 10 minutes from the road into the Lauterbrunnen Valleys (and If you don’t have a car, you’re not more than a 10-minute walk to the West Station for the trains or buses). The room was on the large side by typical European standards. For a couple traveling together, it meant that we could each be moving about without getting into each other’s space (important to my wife). The beds were not luxurious but certainly comfortable enough to suit tired explorers. Oh, and there was a small refrigerator in the room which was quite useful to us. The complimentary breakfast is what one would expect at European hotels—an assortment of meats, breads, some cereals, but also scrambled eggs served with sides of cooked mushrooms and tomatoes (more than enough to adequately fuel those explorers for the day ahead). My wife and I stayed at the Hotel Crystal for three days and had no regrets. Would we stay there again if in Interlaken? Absolutely.
4.0 / 10.0
great services and staffs. it just that no AC in the room and the fan is a small portable one (not a ceiling fan) so it takes a long time to cool you down so like to see AC installed. Room a bit small but I can understand because the hotel is not very big either so I believe the hotel owner is trying very hard to provide good services to the customers. I stayed here 5 nights, hotel has free breakfast but it served the same breakfast menu every morning. would like to see the hotel changes its breakfast menu each morning.
4.0 / 10.0
Functional clean nice breakfast easy parking very nice staff
4.0 / 10.0
Everything was good, but there are so many steps.
5.0 / 10.0
As the hotel is located in Interlaken West, and most tours et al. start at Interlaken Oost, we were given a transit pass, for the duration of our stay, which entitled us to use the train and the buses in the area. It takes minutes to travel between to the two train stops. The hotel was perfect for our needs.
2.0 / 10.0
Adequate for price, decent location to main Interlaken, facility a bit older and tired compared to our other Swiss hotels in same price range.
5.0 / 10.0
The hotel is small but very clean and the staff were very nice and helpful with suggestions and directions. The room had a nice view of the mountains and it was within walking distance of everything. 5 min walk to the train station. We even received a discount card for local attractions
5.0 / 10.0
The breakfast was great and the staff were very kind and welcoming
5.0 / 10.0
Room is spacious, warm and clean. The bed was comfy.
4.0 / 10.0
.Close to Interlaken West train station. Unfortunately not a lot of restaurants near by.
3.0 / 10.0
It's inconvenient for travelers with bulky luggage, especially for rooms that was only accessible through staircases. Light is not functioning at the hallway, but it was working well again the next day after notify the front desk. Breakfast was plain, the staff refill frequently.
5.0 / 10.0
It is close to the train station, room is clean with balcony and staff is nice. The breakfast is good too.
3.0 / 10.0
Good one free parking and free buffet i think it's safe and nice place 8 minutes from center
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Crystal Interlaken. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Crystal Interlaken pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Crystal Interlaken?
We found 14 amenities for this rental. This includes non-smoking, bathroom, coffee/tea maker, refridgerator, and balcony/terrace.
