Comfort Inn & Suites Cincinnati Uptown Clifton

Staff

Hotel was close enough to campus so that worked out for us. Close to Ludlow Ave and the local establishments. Staff was gtienfly and allled me access to room earlier than planned so that was big help.

Good room, helpful staff

Pleasantly surprised! Room was clean & spacious, front desk was friendly & welcoming. Shame the same night we where at th energy center was the same night the Bengals game was playing nightmare getting back to hotel.

Blood on sofa. Room was not very clean.

Very good location, comfortable, quiet, clean and very friendly staff.

Good breakfast and very friendly staff

The staff were excellent.

Friendly staff , great location

Room was clean and the staff were very nice.

The room was run down and smelled like an ashtray

Suitable

Staff was friendly and got me a room that we could get a wheel chair. Around in.

The staff was friendly, cheerful, and helpful.

Room itself was clean and spacious. I was not aware of the $150 incidental charge they had me pay at checkin, even though they had my card on file.

Front desk staff was amazing. Breakfast was excellent and well stocked.

Convenient location and cordial staff.

Shower water is cold, I got goose bumps after showering and staff said they could not fix it until after I check out. Elevator was broken for a bit. Common area was very cold. The hotel listing and availability online is different from what was offered on-site. Turned out I overpaid for what I did not need. As a choice hotel member I have to say this stay is not worth what I paid. Hair dryer was cracked at check-in.

The staff is super nice. The rooms are clean. Breakfast is good. Lot of value here.

The location was exceptionally neat, clean, well maintained and seems to have been recently updated. The common areas were comfortable and well appointed, the breakfast was more than ample, and the rooms were comfortable and modern. My only negative, and this is no fault of the management, because of the where the property is located, turning left out of the parking lot is pretty much impossible. I was there for business and would definitely stay there again for both business and pleasure.

walked into a cooler a free booze for happy hour, that was very nice on a hot day! the gentleman checking us in was rude and super slow. the lady working with him was awesome, wish i had gotten her name. we were only there for a Reds game, so in and out, quickly.

First off when we got there parking was easy and convenient. They had complimentary refreshments at the door. However i was disappointed that when we checked in we had to pay again. When i booked it online i gave my card information for the payment to come out on the day we showed up unfortunately it dies not work like that here. So instead of them using that money they held we end up paying again. That left me with hardly no funds to use for the remaining stay. My plans were compromised. Cause now that money is now gone. So we ended up having to stay and pretty much pinch off what little i had left to eat. We were there for the cincinnati music festival that i won tickets on the radio for. We were going to the cincinnati zoo, but that didn't happy. The room we were in sat right across from the ice machine which ran off and on all night we got no sleep. You can here stomping in the room above us. Next time i will be booking an airbnb from here on out. These hotels are a scam.

The staff was great! The breakfast area was very nice and it had a nice variety. Bed was comfortable. The entire property need to be renovated. There was a large amount of water damage in the ceiling tiles throughout the hallways as well as in my room. Pictures on the wall were coming apart. There was a hole in the bathroom door. Dust in the vent in the bathroom. I came in quite late and didn't need to use my key to get into the hotel. That made me feel unsafe. The parking lot is the stragest setup ive ever seen. This property has a lot of potential, but needs some TLC.

The Staff was great! Older building but in very good condition. I would stay again.

Later

After check in…. I went to the room and is was full of moisture and smelled like mold. I asked for a different room but they were full. This room was a handicap room which I did not reserve. I asked for a refund but this was booked through Expedia. I had to go through Expedia for a refund. Still waiting for that to be settled since this was a non refundable reservation. I’m sure Expedia will do the right think. Do not stay at this hotel!!!! The worker at the front desk was very nice. That was the only positive.

Staff was good, the building was good. Getting in and out of the property was a problem due to the driveway access. Turning left out of the property was very hard.

All the staff were personable & very friendly. Breakfast area was clean & plentiful. Beds were comfortable. My only complaint is we felt the floors in the room needed to be cleaned deeper. They appeared clean but the carpet had a bit of an oily feel & the hard floors were a little tacky/sticky.

Outdated, dirty hotel. Room smelled of cigarette smoke. Bathroom was gross and dirty. Poor lighting.

Friendly and clean but a little rough around some edges. This is a decent property overall. The cleark was friendly and efficient.

It just sucks.

The reviews and pictures on Hotels.com did not match reality. The lobby was rundown and dirty, the room was also rundown and unclean. The furniture had not been dusted in what looked like a long time. There were people loitering outside (non-guests) stopping me when I went in and out. I did not stay after all but was unable to get a refund because I had booked through Hotels.com. I drove about 10 minutes and checked into the Graduate and paid slightly more than I paid for the comfort Inn and was very pleased with it.