Hotel in Hanoi
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Elegant Suites Westlake is a collection of spacious studios and apartments with self-catering facilities and free WiFi. Complimentary private parking is available.
Amenities at Elegant Suites Westlake
Business facilities
Shuttle available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Heating
Wheelchair accessible
Spa
WiFi/Internet
Hot tub/Jacuzzi
Garden
Laundry services
Family friendly
Ironing facilities
Smoking allowed
Safe
Toilet with grab rails
Accessible by lift
Key access
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Hanoi
Available Rooms
Ratings and reviews
100% verified reviews8 / 10Excellent·Sep 2026
Peaceful
At the reception desk a lady was stiff and commanding. Late check out may not be possible but it can be delivered in a softer and polite ways.
10 / 10Outstanding·Aug 2026
Great location. Friendly staff. Very nice and clean.
No complaints. Everything was perfect.
10 / 10Outstanding·Aug 2026
Exceptional service, fantastic big rooms, good location, great place to stay all round
6 / 10Average·Aug 2026
I like the service of the reception personnel. They were very supportive and prompt in solving problems.
1. The room service needs improvement. On the first night i wasn't provided with complementary water bottles. that's why i had to take a bottle from the paid services and room service charged it to my room bill. Though it was waved when i explain it to the the reception. 2. On the next night internet connection was lost. The service engineer took time but solve the problem. After an hour internet was lost again which hampered my work. then they had to change my room at the middle of the night. 3. The menu of the breakfast is very monotonous. Need variation. if required hotel can add more items in the menu.
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Top rated by guests
9.2Outstanding
(634 Ratings)
"Great location. Friendly staff. Very nice and clean."
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