Stay Yorkshire Hamilton Mews Apartment

facility was good.

couldnt download terrestial tv.central heating slightly problamatic.main issue mattress in ensuite nr bathroom was damaged in middle so unable to sleep on it.

Great location for the races, easy to get to, close enough to walk to the town centre, comfortable property,

There was 4 of us , 2 bedrooms and 2 bathrooms were great, however only 3 stools for dining so one of us had to eat from our knee,needs a little TLC

Great location for the racecourse

N/a

It was on the ground floor (4 adults, including elderly mother)

3 night stay but had to reset the combi-boiler twice to get hot water and heating, including as soon as we arrived (once we realised) although the housekeeper had been there just before us. This is obviously a regular occurrence, so some instructions left in the apartment would be helpful. Smoke alarm hanging from the ceiling. Ceiling light in twin room did not work upon arrival (needs new bulb). Bedside light in master too far from a plug so cannot be used. Coffee table in the lounge picture is broken and in the store cupboard. Also broken drawer in master. En-suite bathroom needs regrout or deep clean. I messaged the management company the day before we left about the above but nothing changed and I haven’t heard back from them. They charge £10 extra for check-in at 2pm (instead of 4pm) but I had to call to get the key as it wasn’t in the correct key safe, and then to find no hot water after a long journey…. I have held back that payment.