Rakuten STAY VILLA Aso Kurokawa -103 1LDK Capacity of 6 persons

環境很棒 晚上很安靜 房間浴室很乾淨 廚房飯廳器具很完備

完全沒有

Beautiful property with clean interiors. Beautiful surroundings

Unit 103 had a poor view not informed in the pictures during booking. There were no condiments in the kitchen for cooking.

renovation, facility, cleanliness.

location too remote, unable to set the location for car navigation.

The overall location of the Accomodation is good if you figure out how to reach there safely. The layout of the villa is stylish and nice. Beds were comfortable and the projector can be a life saver for the evenings. Having the sauna and onsen within the room is of course great and we really spend so much of our time soaking and relaxing in the sauna.

There was no bbq which apparently can only be offered through rakuten website? The hot plate given to us was already damaged and the surfaces badly scratched. We tried using it the first night but decided against using it again to reduce our risk of developing cancer. There was no one that we can speak to to get it exchanged. Because we stayed for 5 nights, it was quite disappointing. And check in couldn’t be done until the next morning as the system couldn’t recognize our reservation number and the hotline was constantly engaged. Villa 103 is definitely the worst among them. We were directly facing neighbors that don’t belong to the resort. Imagine booking for a quiet scenic mountain retreat to end up having a villa facing other houses. Best villa would be 101 or 105.